Matrix/ I.E.C.S

This company, and specifically Joseph, showed up on time, gave me a prompt quote, completed the work on time, he and his workers were all professional and courteous, and the quality of work was excellent. I would highly recommend them to anyone.

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I wanted to love this service because the price was right and Joe is a really nice guy. Unfortunately, the entire experience was comically, tragically bad. From arranging the pickup (3 reschedules) to the drop off, weeks after promised (and multiple reschedules) to a failed delivery attempt when I wasn't home bc, in fact, that wasn't the time I had scheduled, to the sight of 2 grown men (whose business is allegedly rug cleaning) attempting unsuccessfully to re-lay the rug in my bedroom. It was finally so torturous I asked them to leave and did it myself. The whole thing felt like a Saturday Night Live skit, which is to say, preposterously unprofessional. All this, not to mention the rug is barely cleaner than when I sent it out. I would have paid 3 times the price to have had the job done well. Oh, and Joe knew the whole thing was so terrible he offered to refund $50. Needless to say, one month later I have yet to see the 50 bucks!

Joe was a nice gentleman. Gave me a choice of services to meet my budget

Joe was excellent. My furniture is clean now, and I was even able to see how much dirt he was able to remove. He was prompt, coming in at the same range of time he suggested. If you live in the Bronx or Yonkers, I highly recommend them.

Joe absolutely exceeded my expectations. I have a leather sofa and recliner that has never been cleaned in 10 years. And because they are leather - both items needed to be cleaned entirely by hand. Joe spent three very manually intensive hours cleaning every inch of the front, back, and sides of every nook and cranny, every cushion - and the results are absolutely impressive. As a principal partner in his business Joe could have easily sent somebody else with less experience to do this very hands-on job. But I really appreciate the fact that he wanted it done right the first time - and is the kind of business owner very willing to roll up his sleeves and do the work himself. Without hesitation I highly recommend his work. He was on time, on budget, and it was a pleasure to converse with someone who really knows his business and is a clearly a very humble and honest guy as well.

i was very impressed on how Joe clean our sofa he did it like someone who will do good job to his own furniture. he is very hard working, very professional fair and honest the out come is beyond my expectation. I highly recommend him. thank you home advisory for giving someone who returned my call pronto.

I rarely write reviews, but I am very impressed with the job Joe did cleaning my upholstery and carpet. He really knows his business and he's a very nice, fair and honest man who's easy to work with. I highly recommend him!

I was very impressed with the work Joe did on our vents and dryer back in 2013 and when I called back today there seems to be no answer on the phone.....it keeps ringing with no voicemail. Can anyone tell me what happened to them. When I checked Google to see if they had another # there is no other listing ??

This company failed to complete the work after he was paid fully based on the contract. Despite my many emails and telephone call. The company put all call to a voice mail saying the message is full also when I call the Owners personal cell phone number he would hang up as soon as I said Joe this is Dr Clarke or the call would just go to busy signal. I am about to report him to the NYS for removal of his business license

Perfect job. Do not hesitate to contact these pros!

The project ended up being more expensive than we had thought, but the quality of the work was great. I felt that Joe explained all the parts of the process very well and was concerned not only with getting rid of the mold but with preventing it from returning. I liked that they cleaned up very thoroughly every day and then at the end of the project. My one complaint is that communication was not as good as it could have been. Proposals for later parts of the project would be sent late in an afternoon with a reply requested almost immediately. Some days I wasn't sure when workmen would be showing up. But overall very pleased.

Excellent work done, very professional. A bit expensive but really worth it considering how on top of things the team was.

Joe came to look at our job and found that the issue at hand was much worse than we had expected to see. His specialty tools and complete knowledge of mold and bacteria remediation were clear to us when we first discussed the job. We knew that Joe understood what it took to completely clean the affected room. His price was certainly not the cheapest, but his work was by far worth every penny. I would, without a doubt, use Joe and IECS for other jobs (small and large) at my property. Hands down amazing service and does everything he promises he will do.

Excelent now scheduled to do additional cleaning in house

They were terrific and I would recommend them to anyone.