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Home Depot

Cabinet Making, Doors, Carpet Sales and Installation,

About us

We're here to help you do more. Provide the know-how you need. Give you the resources to get it done. Unleash the doer in you.

Services we offer

Appliances, bath, building supplies, electrical, electronics, flooring, furniture, garden center, heating & cooling, holiday, home décor, home fitness & recreation, kitchen, lighting & fans, outdoor living, outdoor power equipment, power tools, storage & organization & value center

Reviews

3.621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
24%
4
29%
3
19%
2
10%
1
19%


Rating CategoryRating out of 5
quality
3.9
value
4.4
professionalism
3.6
responsiveness
3.6
punctuality
3.7
Showing 1-21 of 21 reviews

Gloria E.
07/2017
3.0
custom cabinets
  + -1 more
all information, was completed already.
Description of Work: To have Basement Floor tiles layed down, in two rooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Susan F.
01/2014
1.0
flooring contractor
  + -1 more
We made more than 25 phone calls and visited the place 4 times to try to get them to track down the order. Every employee we encountered was careless and absolutely uninterested in helping the customer. It is impossible to get anyone to answer or help on the phone. This place has the worst customer service I have ever encountered, anywhere. We finally tracked down and had it delivered after 1 month of sitting in some unknown warehouse. It's LOWE'S next time we need anything. Home Depot. You stink.
Description of Work: We ordered our wood flooring through this home depot. They lost the order ( after it was paid for) . it was lost for a month. it was absolutely impossible to get anyone to help or take responsibility for tracking the flooring down.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

Carol F.
10/2013
1.0
doors
  + -1 more
My $200 quote turned into $2600 but they would not explain the charges to me. They are charging a $260 logistic charge. The doors are being delivered to my home.
Description of Work: They were going to install doors.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


howard W.
06/2013
5.0
home improvement stores
  + -1 more
They are knowledgeable, nice, and helpful people. The only negative I would give for this location is that occasionally, if you go in at the wrong time of day/evening you will not be able to find a person to talk to in a particular department.
Description of Work: I purchased shrubs from them most recently. However, I have used their plumbing, paint, and electrical departments within the past month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerome S.
12/2011
4.0
custom cabinets
  + -1 more
..generally went well...the saleman was patient and looked up every detail that i questioned him about.. i find that it is necessary when dealing with home depot that you need to be well informed about all the possible choices you need to make: comparing quality of one manufacturer to another, hardware choices, self-closing or quiet closing doors and draws, etc. the only lack was i did not realize that the toeboard at the bottom of the cabinet is not part of the base cabinet...even though hardly anyone would order a cabinet with an unfinished baseboard. and the salesman did not mention that when i was ordering.....that required me to place an additional order...which was delivered promptly without extra charge...overall, once the cabinets were installed by my own contractor, i was so pleased i ordered one additional cabinet for another wall..this time i specified the toeboard....the doors and draws work smoothly, the finish and workmanship are pleasing....my contractor could not find some hardware that was needed for completing the installation...i called home depot and they shipped it to me in a few days...excellent service.....before ordering from home depot i called a kitchen cabinet firm...home depot was more than 25% cheaper...the only feature i could not get from home depot was that the cabinets come in specific pre-determined sizes...i wanted one wall cabinet and matching base cabinet 39" wide; they only come in 36'. however, this was easily solved with a 3" strip of matching molding and is certainly a more than satisfactory solution for a saving of $3000 over the price of the kitchen designer's cabinets..
Description of Work: ordered base and wall cabinets for my kitchen according to my measurements.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Deborah M.
08/2011
4.0
custom cabinets, appliance sales
  + 0 more
I don’t suggest them. We looked at what was available, what the quality was like, and how long it would take to provide, and the contractors we got gave us much better recommendations. All of their cabinets are provided by other companies so once you receive them Home Depot won’t stand behind them. They are a middle man and there is no reason to get them involved.
Description of Work: We got a quote for cabinets from Home Depot and I ended up buying appliances from them.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0


Barney W.
02/2011
5.0
custom cabinets
  + -1 more
The job went very well. They were very professional, they worked very hard, and they did a good job. They were responsive and I didn’t have any trouble getting the information that I needed.
Description of Work: Home Depot refaced my kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Rosemary F.
11/2009
5.0
custom cabinets
  + -1 more
They were excellent. I first went to their office and set up an appointment with them to come out and measure the kitchen. They measured it in May and it took them about 6 weeks to have the cabinets delivered. I then went back to them to buy the cabinets, but they helped me design the kitchen. It only cost me $100 to have the person come out and measure the kitchen. They created the design, but it didn't cost anything for me to do that. The only price that I paid them was to buy the cabinets. They did an amazing job in selling the cabinets. They didn't install the cabinets, as I had my contractor do that. They told me what I needed and sat with us for hours figuring out about various things about the project. They also met the contractor to make sure that I got everything that was needed. It was great, as I saved a lot of money doing it that way. I would definitely use their services in the future too.
Description of Work: I bought kitchen cabinets from Home Depot in May and they also delivered it to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Erik W.
09/2007
1.0
carpet installation
  + -1 more
The experience was so bad that we went with someone else. The whole process of the estimate was a disaster. We asked for two separate estimates. One with and one without the master bedroom carpet added to the price. That was apparently too much for them to handle. They couldn t do it. Also, the carpet that we had chosen wasn't even offered any more when we went to actually purchase it. It was a nightmare.
Description of Work: I had them come out to give me an estimate to install new carpet in my master bedroom, the stairs, and a hallway in my house.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,100

CATIA K.
08/2007
5.0
custom cabinets, woodworking
  + 0 more
I liked the outcome of the installation and thought that it was done very promptly. The quality of the cabinets is really good and I would use them again. The no interest, no payment plan they have is a good one.
Description of Work: They installed all new cabinets in my newly remodeled kitchen, spending about a full day or so completing the job. Most of the preliminary work was completed already. All used material and garbage was taken away by them when they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES K.
08/2007
3.0
home improvement stores
  + -1 more
Home Depot needs to hire better help at this outlet. I couldn't seem to find anyone to wait on me and when I did they really didn't know what they were talking about. I'm sure other Home Depots might have better help, but this one needs to upgrade their employees. I wish we had a Lowe's to shop at.
Description of Work: We bought our window air conditioner unit from them.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$130

Erik W.
06/2007
1.0
carpet installation, flooring contractor, home improvement stores
  + 1 more
It was a nightmare from start to finish. They had a $99 installation special so to get the ball rolling we chose any old berber carpet and paid the $35 for getting measured. A couple of weeks later after the measurements where in, we went in and we wanted to see again which carpet we had chosen and they had thrown our the sample because the sale had ended so we had no idea what we chose. Also, getting them to give us two quotes (one for just the stairs and hallway and one for that plus the bedroom) was like asking them the meaning of life. They just crooked there head and said huh? It was too much for them to handle. The final straw was when the person handling our order started wondering the measurements taken where even right. If you want it done right, stay from Home Depot, especially Yonkers. Only go there if you are on a very tight budget and are in no hurry to get your carpet installed. We are going to CarpetWorld and paying $500 more but it will be worth it.
Description of Work: We wanted them to give us quotes for carpeting our stairs and upstairs hallway. We also wanted to know what it would cost to carpet our bedroom to see if it was in our price range.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0

$1,050

Ron P.
10/2006
4.0
interior designers
  + -1 more
Fairly well, although we had to insist on working with the most experienced person, and had to be very proactive.
Description of Work: Designed a kitchen.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$7,000

HEATHER P.
02/2006
4.0
doors
  + -1 more
THEY WERE VERY GOOD. THEY HAD A SELECTION OF PRODUCTS AND DID THE INSTALLATION FROM BEGINNING TO END. THEY WERE ABLE TO GET THE PRODUCT THERE AND PROVIDED SOMEONE TO INSTALL IT.
Description of Work: IT WAS A NEW FRONT DOOR INSTALLATION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

02/2006
5.0
doors
  + -1 more
THE PRICE WAS GOOD AND THERE WAS NOT A LOT OF EFFORT WASTED. THE JOB WAS DONE IN A TIMELY MANNER AND THAT'S WHAT WE WANTED. I WASN'T HOME WHEN THE JOB WAS DONE, BUT I WAS HAPPY WITH THE OVERALL WORK.
Description of Work: THEY INSTALLED A SIDE DOOR ON THE GARAGE. THEY TOOK THE OLD DOOR OFF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

02/2006
3.0
garage doors
  + -1 more
IN THE BEGINNING WE THOUGHT THEY WERE EXCELLENT. WE HAD A PROBLEM THAT ONE OF THE WINDOWS BROKE ON THE GARAGE DOOR. WE CALLED, AND IT TOOK THEM A WHILE TO COME OUT. WHEN THEY DID COME OUT TO FIX IT, THE GLASS BROKE AGAIN. WE WAITED ALL DAY FOR THEM. THEY GAVE US BETWEEN THE HOURS OF 10-12. WE WAITED UNTIL 12 FOR THEM. WE ALSO HAD A PROBLEM WITH THE EYE. IT WAS NOT SENSING STUFF IN THE WAY IT SHOULD AND THE DOOR WOULD NOT GO BACK UP.
Description of Work: THEY INSTALLED A NEW GARAGE DOOR.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,000

02/2006
4.0
doors
  + -1 more
THEY WERE VERY GOOD. I USUALLY GO TO HOME DEPOT FOR A BIG SELECTION. THE PRICES ARE PRETTY GOOD. HOME DEPOT CONTRACTS IT OUT TO SOMEONE ELSE. THE TWO GUYS THAT CAME THAT DAY WERE PLEASANT AND DID A GOOD JOB.
Description of Work: A FRONT DOOR WAS INSTALLED AND THEY TOOK OUT THE OLD ONE.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,200

02/2006
4.0
carpet installation
  + -1 more
THEY CAME TO MEASURE WHEN THEY SAID THAT THEY WOULD. THEY CAME AND INSTALLED IT. I WAS HAPPY WITH THE INSTALLATION. THE PEOPLE WERE NICE. THEY CAME A LITTLE LATE, AND THEY WERE HERE UNTIL AFTER 5:30PM.
Description of Work: I HAD CARPET LAID IN A ROOM IN THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$900

02/2006
3.0
ceramic tile
  + -1 more
I DIDN'T THINK AT THE STORE THAT THEY WERE IMMEDIATELY VERY HELPFUL. NO ONE APPROACHED ME AND ASKED ME IF I NEEDED ANYTHING. I HAD TO APPROACH THEM TO ASK FOR HELP. THE INSTALLATION PART WAS OKAY, BUT AGAIN IT WAS NO WHERE NEAR EXCELLENT.
Description of Work: IT WAS TILE INSTALLATION.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$800

ANA C.
02/2006
2.0
carpet installation
  + -1 more
I WISH THERE WAS ANOTHER PLACE TO SHOP. THERE WERE UNKEPT DELIVERY DATES, THEY MISSED THEIR DAY TWICE. THEY DID NOT RETURN PHONE CALLS. IT WAS POOR MANAGEMENT AND UNQUALIFIED SALESPEOPLE.
Description of Work: THEY INSTALLED CARPETING IN TWO ROOMS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,200

12/2005
2.0
appliance repair
  + -1 more
THE PEOPLE THAT WERE DOING THE WORK VARIED. IT DEPENDED ON WHO THEY SENT. SOME THEY SENT OUT RECOGNIZED AND FIXED IT. THEY KNEW WHAT IT WAS AND FIXED IT RIGHT AWAY, BUT THEN THEY USED OTHER VENDORS SOMETIMES, AND THEY DIDN'T EVEN KNOW REMOTELY HOW TO INSTALL IT.
Description of Work: IT WAS THE INSTALLATION AND REPAIR OF A DISHWASHER. EVENTUALLY THEY REPLACED IT.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$100

    Contact information

    601 Sprain Rd, Yonkers, NY 10710

    www.homedepot.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Cabinet Making,
    Doors,
    Carpet Sales and Installation,
    Hardware & Home Improvement Stores,
    Flooring Sales and Installation,
    Appliance Sales and Installation,
    Finished Carpentry and Woodworking,
    Interior Design and Decorating,
    Garage Doors,
    Ceramic Tile,
    Appliance Repair

    FAQ

    Home Depot is currently rated 3.6 overall out of 5.

    Sunday: 7:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Home Depot does not offer free project estimates.
    No, Home Depot does not offer eco-friendly accreditations.
    No, Home Depot does not offer a senior discount.
    No, Home Depot does not offer emergency services.
    No, Home Depot does not offer warranties.
    Home Depot offers the following services: Appliances, bath, building supplies, electrical, electronics, flooring, furniture, garden center, heating & cooling, holiday, home décor, home fitness & recreation, kitchen, lighting & fans, outdoor living, outdoor power equipment, power tools, storage & organization & value center

    Contact information

    601 Sprain Rd, Yonkers, NY 10710

    www.homedepot.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM