We are the plumbers that everyone considers, " One notch above the rest" for a reason. We handle each customer as an individual with individual needs. We take pride in our work. Each job is special and handled as such.
Business highlights
Emergency Services Offered
Services we offer
Call us to discuss your needs. Each job is different and may need an onsite consultation. Estimates are free on all jobs.
This plumber originally responded to call placed to them by our building management because we had a leak from either the shower body or the standing floor drain. In the course of conversation during these repairs, it was decided that we may as well renovate the bathroom at this time. They said they could install a new tub for $1,000.00. They were not specific about what type of tub they would install, but Jose stated that cast iron was really hard. We did not want a fiberglass tub, so we purchased a Kohler acrylic tub. The demolition was done on 9/28 and the old tub was removed. On 9/29, D.A.M. showed up to install the new tub. During the installation we were out at work but came home to find the tub installed. There was a chip in the tub's finish, and there was a very dull area on the ledge and outer apron that looked like the tub had been cleaned with an abrasive substance. (We found out later they had used hand soap they took from the kitchen and a scouring sponge to clean the tub after testing the drain for leaks.) The bigger problem was that they used PVC pipe for the tub drain which is ILLEGAL in our building. When I arrived home and saw this, I immediately called Jose Diaz. First, he swore to me that PVC is now legal, which is incorrect. He also said the chipped section I saw was not an issue because it would be behind the wall. OK, fine. He then said to me that the dull area I saw was the way the tub came out of the box. What he said next was even more telling. He said, "We did the best we could do." He also said the bill was $1625.00. The next day the contractor was back on site. He stated that he couldn't work with the installation the way it had been done, and the tub would have to be removed. This would also have to be done to reinstall the drain with the correct material anyway. They removed the tub, and still demanded payment for the installation, as well as additional work they had done. We paid them - less the damaged tub, which had to be replaced. Unfortunately, you can't sue a contractor - and win, unless you give them a chance to correct the issue, and we do not want them working in our place again - EVER. That is the only reason we paid.
Description of Work: This plumber installed a new bath tub for us and also installed the drain.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Heaters,
Generator,
Dryer Vent Cleaning,
Lead Testing & Removal,
Drain Cleaning,
Natural Gas Lines,
Wells and Pumps,
Gas Logs,
Water Filtration and Softening,
Plumbing
FAQ
D.A.M. Plumbing & Heating is currently rated 1 overall out of 5.
Sunday: 7:30 AM - 4:30 PM
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: 7:30 AM - 4:30 PM
D.A.M. Plumbing & Heating accepts the following forms of payment: Check,MasterCard,Visa
No, D.A.M. Plumbing & Heating does not offer warranties.
D.A.M. Plumbing & Heating offers the following services: Call us to discuss your needs. Each job is different and may need an onsite consultation. Estimates are free on all jobs.