Belgrove Appliance Inc

The Famous Stove Lady at Belgrove Appliance is truly dedicated to her business and her customers. She overnighted me a thermostat and stayed on the phone offering technical support to me so we could have our stove working in time for Thanksgiving, she was so patient with me while dealing with her own Thanksgiving preparations. Such a great experience and we have our stove working, finally, after a decade. Thank you!

Refinishing our 40 year old Garland Stove was a big project. Although the stove functioned well, aesthetically it needed a great deal of work. We are pleased with the outcome and felt that the team at Belgrove appliances worked very hard to deliver a beautiful final product. The refurbishing was more complicated than originally thought. This significantly increased the amount of time we were without a stove and increased the cost.

Carlita and her team are exceptional! As with our service call last year, within 24 hours of contacting her by phone, she had her team on site to address burner issues on our Bluestar stove. Her team is very professional and take an abundance of videos and pictures to diagnose issues and add to their database for future potential problems. Carlita is professional, responsive and minimal-cost-solutions-oriented. Highly Recommended!! All service companies should be this good!

The owner was prompt and responsive to questions. She patiently led us through the consult and gave us step-by-step advice and direction. She not only followed up but checked in to ensure we had our problem resolved. We were thrilled to resolve our issue and would definitely use Belgrove Appliance again.

[*** Link removed ***] The Stove Lady -- Belgrove Appliances (Carlita is the owner) is great – superknowledgable, honest, helpful, and very reasonably priced. Gets our top recommendation. We’ve used them twice in working on our now 47 year-old Crown gas stove. Crown is long gone as a business, and most repair people aren’t familiar with the stove. Just this month Carlita repaired several problems we had, by Zooming a visit to the inside of our stove (we live 6 hours from her facility in NYC), taking us step by step through making all the adjustments needed, in efficient time and for a very reasonable charge. (This was after a local repair person, for a sizable fee, was completely flummoxed -- and impolite -- about what to do.) We had fun working with her and are delighted that our wonderful classic stove is working beautifully again. We also, 12 years ago, had this same stove refurbished by Stove Lady in their shop – beautifully repaired, cleaned, and restored to like-new condition after we had it shipped to them. A really irreplaceable business, unique in their capabilities and a breeze (and pleasure) to work with. Can’t be beat. Susan and Dan

Great to work with. Very professional and knowledgeable. Communicated well and often, clearly explained the work being done. The Stove Lady took on the challenge of my 1920 Electromaster stove, even though it is a brand they usually don't do. Results were great. I'm happy I trusted my antique to Carlita.

Carlita and her amazing crew picked up my antique stove and performed a thorough review of the unit and got back to me within days. We reviewed the issues and made a plan in the restoration and they had the unit ready for inspection witching a couple of weeks. I now have the stove of my dreams in a brand new kitchen. Thank you Belgrove Appliance!!

Beautifully. It now looks new again, completely recalibrated and cooking as excellently as always.

She was fast to reply, knowledgeable, professional and friendly at the same time. She was able to repair multiple issues with my stove, and was honest about the time and cost for the one item outside her expertise (the clock on the stove). Everything else was done quickly on site the same day, with parts that haven't been in circulation for decades. Wonderful.

From the minute the zoom called started it was a pleasure working with Carlita.She was very professional, Friendly and knew her stuff when it came to my crown stove . I would recommend using Belgrove Appliance

She arrived at the appointed time, billing was smooth, she had the tools she needed. She communicated clearly and professionally both about when she would arrive and what the problem was. She had my stove fixed in no time, saving Thanksgiving and is such a pleasure to work with I considered inviting her to the meal!

Ms. Belgrove knows her way around old appliances, and she was able to fix the stove burner that stopped working.

They were terrific and were able to help us through a virtual consult. I am looking forward to the next step when they clean and repair it so that is lasts for years to come

Carlita was very friendly, responsive and thorough

Quick and efficient. Oven was repaired in less than 30 minutes

Prompt response for service technician was courteous and professional. He wore both a mask and gloves. Have used the company in the past and would highly recommend it.

From setting up the appointment to the completion of the repair, it was seamless. The entire staff is professional, efficient and pleasant.

Manufacturer of my high-end stove wanted me to wait potentially weeks to respond to a repair covered under the warranty (leaking gas valve!). Spoke with the owner, Carlita, about an emergency repair service call. Belgrove was responsive, fast and performed the repair in under one hour, not weeks. Yes I paid out of pocket, but safety first. No more leaking gas. Top notch service. I would highly recommend them. A++

I cannot stop raving about the Stove Lady and how much she is indulged our love for our owl American Crown 6 burner, two ovens, two broiler range. When I first got it the wiring was messed up and the ovens didn't light. Worse yet, the range was in California where it seemed no one knew how to make it work. No worries, the Stove Lady walked me through a rewire that I did my self. She helped me replace rusted parts with new ones, freshly restored and enameled, and, on a Sunday night, responded to a text with perfect instructions when one of my ovens failed. And she doesn't charge enough money for all this!

They do not service refrigerators but called me a few times to walk me through the process of cleaning the coils.

The oven is working great. We have been using it regularly and it's working perfect. I. Glad that I went with Belgrove. A definite pleasure to work with.

My 1962 Caloric stove top suddenly had a knob that would no longer turn. Stove Lady to the rescue!!!! The service was of exceptional quality. This is a business that really cares about its customers and doing the best job possible. Watching fabulous Carlita fine tune the thermostat on my oven and cleaning out years of gunk on my gas burner stove top valves proved that my beautiful appliances were in the hands of The Master. When I started to use my stove it felt like a new appliance with even flames, smooth and accurate knob control. Thank you so much!

Great! Nearly impossible to find anyone to repair a stove that's more than 40 years old, but these folks did it. What's more, they provided the fastest and most pleasant customer service I've ever experienced. One oven went out the week before Thanksgiving, and the Stove Lady and a helper appeared almost like magic a few hours later. Not only was Thanksgiving saved, but a few weeks later, when the other oven wouldn't light, there she was again to "have a look." That look and an hour or so later, and I had another working oven and three working valves for what had been a partially "frozen" griddle. Even got a present in the mail yesterday of a new knob to replace one of mine that was cracked. Service above and beyond, for sure. There's no way I can say enough good things about this business--their know-how is great, their service is better, and their good humor is just an added bonus. They also can completely refurbish old stoves like mine. I've seen pictures of their beautiful work and would trust them in a heartbeat if I ever wanted to give my range a new life.

Well, we have been using Carlita's services for almost 20 years. She answered our emails at 10:30pm while she was on vacation. What stove repair person does this? The repair went well. She left the work area cleaned. She answered all questions regarding the issue. She is a little like a doctor.

Everything was great. My second experience in more than ten years. Same great service.