Authentic Window Design

Both projects went off without a hitch. The owner, Anthony Riccobono, came out to measure and showed up to supervise when the windows were installed. Maggie the operations manager scheduled the work and it was completed in two days. The workers were punctual and cleaned up after themselves, removing all debris and the old windows.

They have a great showroom for viewing window and door choices. The salesperson we worked with (Ray Prokopowicz) was helpful, professional, pleasant, and easy to work with. We were able to find the door we wanted (a Marvin door) at a reasonable price--we thought it was a better door for a better value than the Anderson and Pella doors we looked at elsewhere. Scheduling for installation went smoothly. The installation team came on time, installed the door correctly in less than a day, was pleasant to interact with, and completely cleaned up afterwards. Another factor in choosing Authentic Window Design is that they are a local company that has been in business for over two decades.

Excellent! Anthony was prompt and courteous, and always got back to me quickly. The job was completed very fast and the price was very reasonable for the quality of windows (Integrity). They cleaned everything up as if they weren't even there. I'm very happy with AWD's service. The windows look great! I will certainly use them again when I'm ready to do the other windows.

Excellent! Couldn't be more satisfied. Doors are energy efficient. Installation went smoothly. Owner was very helpful in the decision process and very accommodating to our schedule. Installers were very professional. Owner came back to inspect the work of the installers and upon request, adjusted one of the doors for a tighter seal.

Excellent! Couldn't be more satisfied. Windows are energy efficient. Installation went smoothly. Owner was very helpful in the decision process and very accommodating to our schedule. Installers were very professional.

While at our house, he was personable and walked us through the entire process. He told us we would hear from him within a few days. 2 weeks later - no response. I called multiple times and each time he promised he would have an estimate by the end of they day but never followed through. He kept giving an excuse saying he's inundated with estimates right now. I was understanding the first time, but after 3 times I gave up. One time he was even at another house providing an estimate and said he just doesn't have time to do it for us! It was a waste of our time and obviously not interested in our business, which we took elsewhere.

Very professional, easy to work with and they stand behind their work. I highly recommend Authentic to anyone.

I have used Authentic Window Design several times and they have always done a great job. I will continue to use them and would definitely recommend them to others.

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the windows were high quality and fit perfectly. the workmen were cordial, efficient and very competent. all in all, I got what I paid for.

See what I said above regarding services performed. There really is no more to the story.

The representative was prompt, very attentive and knowledgeable in addressing our needs and followed through as promised with dates and installation. He wisely included his carpenter in the estimating process to discuss the installation, as this is an old house, to try and avoid any unforeseen problems. They spent time discussing alternatives and giving advice about size and positioning of the windows and skylight. All materials arrived as specified and the installation was well thought out and efficient. We were impressed how clean they kept the area, especially when installing the skylight; we had expected a considerable mess, and yet there was barely any dust or inconvenience. We've had a lot of construction in this part of the house in the past, but have never had such a clean job and positive experience.

We were very satisfied with the work. They were very professional. They did good work.

It went great. They came on time and left on time. They cleaned up their messes and vacuumed their messes. They were very courteous and respectful towards our house.

We did not know that these are the best windows money can buy until we went to get them. They are very nice though. We had one problem with one window not closing and they came to fix it for us. They did not come immediately because our work was not causing us any major distress. We love our purchase.

We were very pleased with the service. We appreciated their punctuality and professionalism. They cost a lot but I think they are high quality. They did considerable insulation.

IT WAS GREAT. THEY ARE VERY PROFESSIONAL AND ON TIME. THEY WORKED WITHIN THE TIME FRAME THEY GAVE ME. THE PRICE WAS EXACTLY WHAT WE NEGOTIATED. THEY WERE EXCELLENT.

IT WAS A FRIEND. THEY WERE VERY PROFESSIONAL AND TIMELY. I LIKED THE WORK THEY DID. THEY WERE CONSIDERATE TO MY SCHEDULE AND THEY WERE COMPLETE. THE PUNCTUALITY WAS GOOD.