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Petro Home Services

Heating Oil, Heating and Air Conditioning, Propane Sales Services,

About us

We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!

Business highlights

122 years of trusted experience
Emergency Services Offered

Services we offer

Heating Oil, Heating & AC, HVAC, Plumbing, Propane

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
3.8
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 1-25 of 103 reviews

Lorraine A.
01/2022
5.0
heating oil companies
  + -1 more
they are very responsive, I never out of oil. They leave my bill on my mailbox. And if I ever have a problem on my burner they come right away to fix it. They're very good at service if I wanted a quote for my oil tank he will call and came the next day. I cant complain on their speedy service.
Description of Work: Heating Oil
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth A P.
05/2020
4.0
heating oil companies
  + -1 more
Always on time, very courteous and Just good.
Description of Work: Oil maintenance service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph F.
10/2019
5.0
heating oil companies
  + -1 more
Great company pleasure to deal with. People are professional and the mark.A++
Description of Work: My oil company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petro Home Services
Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services

margaret F.
08/2019
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Appointment next week but I've been a customer since 1983 and have never had a bad experience. They are a top notch co. They might not be the cheapest but they're truly worth it. My experience has been in the heating category so can't comment on their other services.
Description of Work: A boiler maintenance call prepping for winter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petro Home Services
We’d like to sincerely thank you for taking the time to positively rate our company and we appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards

ANNETTE M.
05/2019
5.0
heating oil companies
  + -1 more
Thanks to Vinny, tech #808, everything went smoothly from start to finish. Vinny was courteous, knowledgeable attentive to my concerns and provided me with answers to all issues presented to him. We have been Petro customers since 1983 and are very pleased with the services they have provided.
Description of Work: Repair of water leak in pipe of water heater

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petro Home Services
We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services

Diana C.
09/2018
4.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Sales representative was excellent. Petro electricians were great too. So far, system works well. A bit touch and go with the actual AC installation since work was contracted out to a company that was not familiar with my type of home. Petro's response to all of my additional questions after installation has been quite satisfactory so far.
Description of Work: Install central AC system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,700

Prathima F.
08/2018
5.0
heating oil companies
  + -1 more
They were great. We signed up a contract with them.
Description of Work: Oil delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Prathima F.
08/2018
5.0
heating oil companies
  + -1 more
They were great, I been using them for 2 years.
Description of Work: Oil delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew M.
05/2018
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Technician Wayne was fantastic. All work no charge, covered by my service agreement.
Description of Work: Steam Boiler Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn M.
01/2018
1.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Still waiting for service. Over 24 hrs. Below freezing temps.
Description of Work: Have been waiting to have our hot water heater serviced. It has been well over 24 hrs. Petro used to be a top notch company to work with. Something has changed. Will contact a new company after this is over.

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0
punctuality
1.0


Alan B.
01/2018
4.0
propane sales, heating oil companies
  + 0 more
While the sales process was problematic, the install portion was excellent.
Description of Work: The replaced an existing oil fired pool heater with a new propane heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Petro Home Services
We are sorry the sales process was problematic for you, but glad you are satisfied with the installation service. Thank you for choosing Petro Home Services as your provider!

Frank W.
08/2017
4.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
OK. Expensive service contract does save "some" cost. 7 out of 10 service items not covered. But saves some cost vs. no contract.
Description of Work: HVAC. Oil delivery.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petro Home Services
We appreciate your candid feedback regarding our service contract. Please give us a call to further discuss your concerns as your satisfaction is our top priority.

JOSEPH H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They do our yearly maintenance on the heating unit we purchased from them.
Description of Work: They serviced our heating unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOSEPH H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The unit is fine. We had an oil burner that had a leak, so they said we had to shut it down. We had to make a decision on what to do. We pretty much had to go with the flow. Their responsiveness was alright.
Description of Work: They installed my heating unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Susan R.
06/2017
5.0
heating oil companies
  + -1 more
Have been really good at keeping our heating system going for many, many years.
Description of Work: Have an old boiler. Petro has made many repairs. They also installed a new burner & hotwater heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petro Home Services
We appreciate your continued loyalty and look forward to keeping your home warm for years to come.

Steven S.
05/2017
5.0
heating oil companies
  + -1 more
I have used them since 2003 when we moved here. They come once a year to clean up everything. They give you a tune up every year. I call them maybe once or twice a year depending sometimes. There is a tank with a shot off valve or one of the overflow valves; you know the tanks go and they replace that. I never had a problem with them to be honest with you. Everything is great with them. They're the most professional company. They have a lot of people. They come and they are very courteous. You pay more for your oil but you don't have to worry about if it breaks. I am not a plumber so if it is 10 degrees in January or February and your oil breaks you at least know they are going to show up. I can't say that for other companies because I don't have experience with them but if you have a good thing, you keep them. The price is on a contract.
Description of Work: Service check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven S.
05/2017
5.0
heating oil companies
  + -1 more
I have been using them since we moved in 2003. They're very good. They're excellent. In the middle of the winter if something breaks, they come. I mean you pay more for the oil but it is part of the contract. I don't know anything about boilers and these guys always took care of me. They're a very good company. They're the biggest out here. They have a couple of divisions that they do. They come every month to deliver oil. It didn't cost me anything; if I would have had to pay for it, it would have cost me $500. They're good. I have no problem with them. There was no cost because I have a contract. You pay .50 to .70 cents more a gallon because that's how they make their money and you get a contract. Let's say that oil a gallon is like $2.50 you'll pay like $3.50 or $3.25 because that takes care of the contract. Which is fine by me because I don't know anything about those oil burners and they are a pain in the neck. They don't have gas out where I live. If your boiler goes out when it's 2 degrees out, they will show up. The workers are knowledgeable; most of them are great.
Description of Work: I had a major problem and they fixed it. They had to replace part of the burner because it wasn't firing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petro Home Services
Thank you for taking the time to rate our business on Angie's List. We are proud to be your home heating oil provider.

Darlene C.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a contract on my oil burner system, my heating system. The visit was free, it was part of the contract.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret S.
03/2017
4.0
heating oil companies
  + -1 more
great - no cost because of our service contract
Description of Work: Frozen line

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petro Home Services
We're pleased to hear that your investment into one of our service plans ended up saving you money. They were designed to help our customers avoid unexpected costly expenses and to ensure any needed repairs would be done in a timely manner. Thank you for trusting us with your heating needs.

Ellenita M.
03/2017
4.0
heating & air conditioning/hvac
  + -1 more
They are the biggest on Long Island. It is free service every year. They clean if necessary or whatever they do. It did not need a cleaning this year. It is my second year and they did it last year. They are all over the island. I have one my research and they are in-line and a little bit better than others. They have been good to me so far and I sticking with them as long as it works that way. I have not had any bad experiences. They did bill me for a service call which was not billable, it was included. They quickly corrected it when they realized it, so no problem. I am under contract with them.
Description of Work: I a happy with Petro Home Services that I use for heating and air conditioning service. A week ago they did my annual service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darlene C.
02/2017
5.0
heating & air conditioning/hvac, plumbing, heating oil companies
  + 1 more
Real good saving a fortune on oil with System 2000
Description of Work: New oil burner system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Petro Home Services
Thank you for taking the time to review our business. We look forward to servicing your home for years to come!

Richard S.
01/2017
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Representative very professional and work performed was finished on a timely basis
Description of Work: Regular contract maintenance of burner and hot water tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

01/2017
4.0
heating oil companies
  + -1 more
Our service contract tripled over a period of 4-5 years and after we asked them twice to reduce it.
Description of Work: Oil Service Contract

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine W.
01/2017
4.0
plumbing, heating oil companies
  + 0 more
They rebuilt my old oil burner chamber(lasted another 20 yrs). Bought water heater at same time (lasted 20 years}. . Old one was about 50 yrs old. Only 85% happy with it. Bought new oil burner 3 years ago. Little noisy and does not produce good heat. Am calling them this week to work it out. Thinking of installing a generator.
Description of Work: I have best coverage. They do come quickly, but 1 time others had NO heat and my issue could wait. So I did. They are all polite. I have been a customer 35 years or more. It has changed names at least 4/5 times, but always kept good service. They are expensive. I wish the prices were more compatible.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Laura D.
12/2016
5.0
heating oil companies
  + -1 more
Always happy with their service so far!
Description of Work: I'm always happy with pertros customer service... I have the maintenance plan so they come end check my burner once a year...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Contact information

30 Old Dock Rd, Yaphank, NY 11980

https://www.petro.com/a/yaphank-ny

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating Oil,
Heating and Air Conditioning,
Propane Sales Services,
Generator

FAQ

Petro Home Services is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Petro Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Petro Home Services does not offer free project estimates.
No, Petro Home Services does not offer eco-friendly accreditations.
No, Petro Home Services does not offer a senior discount.
Yes, Petro Home Services offers emergency services.
Yes, Petro Home Services offers warranties.
Petro Home Services offers the following services: Heating Oil, Heating & AC, HVAC, Plumbing, Propane

Contact information

30 Old Dock Rd, Yaphank, NY 11980

https://www.petro.com/a/yaphank-ny

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day