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ISLAND TRAUMA SERVICES, INC.

House Cleaning, Biohazard Remediation, Water & Smoke Damage

About us

Island Trauma Services, Inc. specializes in Crime Scene Cleanup, Trauma Cleanup, Blood Cleanup, Unattended Death Cleanup, Accident Scene Cleanup, Hoarding Cleanup and Clutter Removal, Extreme Cleaning, Disinfection & Decontamination and Water & Mold Remediation throughout Long Island, New York, New Jersey and Connecticut. We provide complete emergency aftermath cleaning services for New York, Long Island and the entire Tri-State Area 24 hours a day, 7 days a week. ITS is here to help. When the death of a loved one occurs, family members and friends face the challenge of handling many responsibilities that require immediate attention. Island Trauma Services is here to assist you during this difficult time. The cleanup of the aftermath following a death requires special care by highly trained professionals who will complete the job thoroughly and in accordance with federal and state requirements. Blood and bodily fluids must be handled and disposed of in a responsible and safe manner to reduce chances of exposure. At ITS, the protection of our customers is our primary concern. During this challenging time, our team of patient and compassionate support staff will guide you through the process, and our project managers will negotiate with the insurance carrier on your behalf. All our customers are treated with the utmost dignity and respect and every job is performed as discreetly as possible. Complete re-build services are also available upon request. Knowing that the professionals at ITS are taking care of the clean up and restoration will enable you to focus on the important matters and each other.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

We understand the challenges facing our customers when they contact us, and we will do our utmost to assist you every step of the way. Prior to beginning any cleanup job, we will perform a No-Obligation thorough inspection of the scene, meet with you and discuss our cleanup plan and provide you with a detailed estimate of the work to be performed. Please visit our website or contact us to find out how we can help you.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-10 of 10 reviews

Lauren G.
04/2021
5.0
house cleaning, biohazard cleanup
  + 0 more
There are not enough positive adjectives that exist to describe just how FABULOUS Island Trauma Services truly is. From the time I met Doug, I could just tell this would be the right company to hire. Not only are they compassionate and easy to talk to, but highly communicative and helpful as well. I was dealing with a hoarding situation that was very sensitive, and Andrew with his crew did an amazing job. Andrew was in constant contact keeping me updated every step of the way. He was calming, honest and explained everything step by step. I cannot recommend this company highly enough.
Description of Work: Hoarding reparation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas S.
01/2021
5.0
biohazard cleanup
  + -1 more
I contacted Island Trauma Services to disinfect my parents' home after they contracted COVID-19. My father had passed away and my mother was hospitalized, so my siblings and I needed to get into the house safely to take care of their affairs. I talked to the owner Doug and he was very compassionate and accommodating. His crew arrived on-time first thing the next morning. Erik explained how they were going to use electrostatic sprayers with a plant-based disinfectant and then wipe all the high-touch surfaces. They dressed in hazmat suits and spent over an hour spraying and wiping their modest home. They even disinfected the inside of their cars. I highly recommend them.
Description of Work: Disinfect parents' house from COVID-19

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry N.
09/2017
5.0
house cleaning, biohazard cleanup
  + 0 more
Excellent.... exactly as they promised..... punctual, thorough and professional.
Description of Work: elder care cleanup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcy S.
10/2016
5.0
house cleaning, biohazard cleanup
  + 0 more
Company did an excellent job. They arrived on time and left the home looking perfectly clean.
Description of Work: Clean up of bio waste from home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey R.
09/2016
5.0
house cleaning, biohazard cleanup
  + 0 more
Recently, we had a tragic event occur in a relative’s home which left us in need for a trauma/biohazard cleaning service. After speaking with a few companies we decided to go with Island Trauma Services/Steri-Clean as we were very comfortable with the level of professionalism we received while initially estimating the cost of the mediation. The gentleman with whom we worked, Doug, was extremely sensitive and understanding in his handling of our situation. He was responsive and thorough in his communication with us throughout the process. I requested he provide me with pictures during mediation and he did so willingly. The pictures of the work they did were exactly as as is illustrated in their youtube video. This was an especially difficult situation as the family member’s home was a great distance from ours. ITS dealt handled everything remotely and made this difficult situation much easier to deal with. They took great care in identifying and mitigating the contaminants and went above and beyond our expectations for what we felt was a fair price. This was especially important to us as our home insurance did not provide us with any assistance. I have never written so effusively in an online review, however after this experience I felt the need to leave an honest review for those who may find themselves in such a similar, traumatic situation. I highly recommend this company as we were treated with compassion, the quality of their work was thorough and their level of professionalism was astounding.
Description of Work: We had trauma cleaning and biohazard remediation performed on a family member's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather H.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Waste pipe clean up of basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Suzette Ivonne R.
04/2016
1.0
house cleaning
  + -1 more
In mid December set up appt with provider to assess clean up and get estimate in regards to cleaning up my mother's home. Due to the years of dust buildup and there being pets I was looking for a deep cleaning of the house from floor to ceiling. Price was high but he offered to work out payment plan. Said he'd send an estimate via email so i gave him my email address. Never received anything. Called him after the New Year to find out why he didn't send the estimate. He said he did and mentioned an email address that not what I had given him, I gave him my email info again and he said he'd resend the estimate right away as he was just pulling up to his office. Never heard from him. Very unprofessional behavior.
Description of Work: Nothing other than waste my time.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$5,000

Response from ISLAND TRAUMA SERVICES, INC.
As December is a very busy time of year for us, it is possible there was an oversight in responding to this inquiry, or an email delivery issue occurred that we were unaware of, for which we sincerely apologize. In order not to put undue pressure on our customers, many of whom are dealing with a stressful situation when they contact us, we do not typically call to follow up on the estimates that we provide. Rather, we allow our customers time to review the information and discuss it with family members if needed. It is our goal to offer the highest customer service, and we regret if we did not uphold our high standards in this case. If our services are needed at any time, we would greatly appreciate the opportunity to rectify the situation.

Valerie P.
07/2015
5.0
house cleaning
  + -1 more
My Uncle recently passed away, and we needed some major cleaning in 3 areas of his house: the garage, attic and basement. We adored my Uncle, but he did have a tendency to "collect" lots of things. Things piled up over 6 feet high in these areas. We tried cleaning it out ourselves, but it was hard for both emotional and strenuous reasons. So in came ITC with Doug and Nels to the rescue! Whether their Team was 8 strong or 4 strong, they tackled each day with a smile, a laugh, and a major sensitivity to everything they touched. What a TEAM! They were responsive, flexible, attentive, fast, and thorough - it looks like a totally different house now! I cannot thank them enough for bringing their ray of sunshine and cleanliness to the gloominess of those rooms and the rest of the house as well. I totally recommend this ITC Team for whatever your cleaning out needs are - they are the very best!
Description of Work: Cleaned out 3 BR house filled with more than 65 years of belongings and collections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Jack C.
06/2015
5.0
biohazard cleanup, house cleaning
  + 0 more
I?m the owner of a small business that rents out commercial properties. About a month ago, one of my properties had a major spill from a cesspool line. A few years back one tenant upgraded his property and put in a new waste line to the pool. That line burst and spilled raw sewage into my basement. The tenant next door complained of the odor and when I went down into the basement space I discovered that it was filled with sewage, a class three Biohazard. Because of how the lease was written it was my responsibility. I was devastated because even though I may own the property I still had limited financial resources to deal with a major spill like this. I also feared that one of my tenants would leave his store because of the biohazard. I got a plumber to fix the leak (more like a waterfall) and started to clean up the spill. As I worked, I realized that I could not legally dispose of the waste. I then called a cesspool pumper and together with two workers got the bulk of the liquid waste taken away. I still had a foot of smelly, contaminated sludge and sand on the floor that had to be removed. I did not know what to do. In my anxious state I couldn?t sleep and by some happenstance I saw the advertisement for ITS, Island Trauma Services on one of my cable channels. The ad said that they would clean up any environmental spill (they also do crime scene clean up). I called the number on the TV, 855-872-8624, and because it was the middle of the night, I left a message. Doug Baruchin, the owner, called me back and said that he and his crew would be at the store early the following morning. He and his crew were there before I was and they were incredibly professional in their white Environmental clean-up suits and masks to protect themselves. The work was backbreaking. He told me that he would clean up the spill and deal with all Federal and local Health Department regulations regarding the spill. He assured me that he would meet or exceed Town and County regulations. To make the crisis even more bearable he even called my insurance company and dealt directly with them sending them pictures and explaining what had occurred. I felt that all issues related with the cleanup were in his hands and that he took charge and dealt with the problem legally and ethically. I became so calm. The job lasted a few days and he finished by spraying an environmentally ?friendly? chemical that made the area safe from future mold or other possible toxic build-up. I felt safe and even a little smug for discovering them. I would recommend Island Trauma Services, Inc. and their President, Doug Baruchin without hesitation. Doug Baruchin/President Island Trauma Services, Inc. 1600 No. Ocean Ave. Unit#16 Holtsville, NY 11742
Description of Work: Cleaned up and environmental spill

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia M.
09/2014
5.0
house cleaning
  + -1 more
Island Trauma recently performed a service relative to a hazardous material clean-up discovered in my home. Doug and crew were timely, professional and empathetic to my situation. During the project, the crew provided additional services (not in my original estimate) and still managed to come in almost $1000 less than quoted. These are very nice people and so competent. They assessed the job, provided a comprehensive, detailed, written estimate, came on time, did more than expected, kept reassuring me all was going well, saved me some money and smiled through the whole process. I would highly recommend this company to anyone looking to have work of this nature performed in their home or business.
Description of Work: Demo and Extreme Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,250

    Contact information

    78 Horseblock Rd, Yaphank, NY 11980

    http://www.islandtrauma.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Biohazard Remediation,
    Water & Smoke Damage

    FAQ

    ISLAND TRAUMA SERVICES, INC. is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    ISLAND TRAUMA SERVICES, INC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, ISLAND TRAUMA SERVICES, INC. offers free project estimates.
    No, ISLAND TRAUMA SERVICES, INC. does not offer eco-friendly accreditations.
    No, ISLAND TRAUMA SERVICES, INC. does not offer a senior discount.
    Yes, ISLAND TRAUMA SERVICES, INC. offers emergency services.
    Yes, ISLAND TRAUMA SERVICES, INC. offers warranties.
    ISLAND TRAUMA SERVICES, INC. offers the following services: We understand the challenges facing our customers when they contact us, and we will do our utmost to assist you every step of the way. Prior to beginning any cleanup job, we will perform a No-Obligation thorough inspection of the scene, meet with you and discuss our cleanup plan and provide you with a detailed estimate of the work to be performed. Please visit our website or contact us to find out how we can help you.
    NA

    Contact information

    78 Horseblock Rd, Yaphank, NY 11980

    http://www.islandtrauma.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day