Badly. The Finnish lifted at the edges of the boards. He blamed me but would never even come and look at the problem. He was rude and argumentative. I had to spend $2000 to have another contractor refinnish the floor. That job has held up just fine after12 years now.
Description of Work: Installed wood flooring in living room
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$4,000
Carmen A F.
12/2014
4.0
hardwood floor
+ -1 more
It was too expensive. We could have gotten a job that was effectively equal as this for a lot less. We went with this guy Zach in terms of the quality of the job he was going to be doing and the job that was done was good, it was fine but we were being sold a really superior job and basically what he did was he just slammed it up. Then when we were talking to him at the end, he says, we all do the same and it was like he was sticking his finger up our nose. The quality wasn’t too bad but we wouldn’t use them again because of the price but the workmanship was okay. He was always available to be in contact but it appeared to be a melodrama than anything else. He wasn’t clear exactly what he was talking about when he was talking about a quality job and I really thought we were getting something different than what we are getting. The job itself by the standards of what you would get if you call somebody to get your floors done was good but it was just way too expensive. In terms of responsiveness, he was responsive but he was not always clear. He had style. There were little delays but it was reasonable given the fact that contractors have to juggle their jobs but that was okay.
Description of Work: We used Cascade to refinish the floors.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
CASCADE WOOD FLOORS is currently rated 2.5 overall out of 5.
No, CASCADE WOOD FLOORS does not offer free project estimates.
No, CASCADE WOOD FLOORS does not offer eco-friendly accreditations.
No, CASCADE WOOD FLOORS does not offer a senior discount.
No, CASCADE WOOD FLOORS does not offer emergency services.
No, CASCADE WOOD FLOORS does not offer warranties.