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WILLISTON PLUMBING AND HEATING

Plumbing, Heating and Air Conditioning

About us

Williston Plumbing and Heating has been in business for 35 years. We are a family owned and operated company offering the highest level of professionalism and customer service. In order to provide the best service, our technicians participate in continuing education classes and are given back ground checks. We are prompt and respectful of our clients’ residence and strive to meet our clients’ individual needs. Thank you for considering Williston Plumbing and Heating and we look forward to impressing you!

Business highlights

Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

4.415 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
13%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.4
responsiveness
4.4
punctuality
4.7
Showing 1-15 of 15 reviews

Alan S.
02/2018
5.0
plumbing
  + -1 more
So happy with all work & all assistance-from friendly help from office to the crew of master plumbers-pleasure to have @ house-crew always left house spotless—inspector from town noted neatness & how properly all plumbing was done to code—all CO’s from town issued—my highest recommendation to Williston & everyone on their team.
Description of Work: New sink,washing machine,correction of improper piping in recently installed steam boiler,correction of improper main & upstairs sinks-proper venting of 1948 house—all forms for permits & CO’s for town of oyster bay

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard B.
07/2017
5.0
plumbing
  + -1 more
work done fast and professionally
Description of Work: sink unclogged and toilet valves replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Christine J.
05/2017
5.0
plumbing
  + -1 more
It was done in an hour and a half. I have an service contract, and didn't pay anything. They said it was an four to five hundred dollar part. The cost of the contract was really a saver.
Description of Work: The water heater stopped working. They came at 5:15 on an Friday night. The fellow lives by, and came. He replaced the pilot control panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine J.
05/2017
5.0
plumbing
  + -1 more
They were terrific. Very nice bunch of fellows.
Description of Work: They changed our heating system from oil to gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine J.
05/2017
5.0
plumbing
  + -1 more
.
Description of Work: They put in an gas line, so we could get an gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John P.
04/2016
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Changed pressure valve, tuned and flushed the boiler system.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Linda L.
02/2016
1.0
plumbing
  + -1 more
I wasn't happy because he basically told me, don't worry about it. This a guy that we gave a lot of business to and I wasn't even asking for a favor. I was just asking to come by on an emergency outage. He took about 30 minutes to do the repair and part cost $60 and I brought the thing to him that he might have made a mistake when he made the bill because I checked the part out and he said, no, you have no right to check the part out. I said, why do you mean I have no right to check the part out? I opened an account at the plumbing firm and he says, "Well that's the price." So the guy is a snake in the grass and people should know about it. He bought a $40 part and spent 30 minutes and charged me four hundred and something dollars. It should have been a $200 repair at the most. It was in winter and I called him for an emergency repair and it took him three days to get to me.
Description of Work: I've used Williston Plumbing for plumbing. They replaced a valve in the gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$400

James Y.
06/2015
1.0
plumbing
  + -1 more
Terrible. They never responded. This is the second time that I called for service and they did not show up.
Description of Work: They performed services for my furnace about 2 years ago. There was no dispute to their billings for the service. After that, I called them one year ago and called them yesterday again. They never responded.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Robert S.
08/2013
5.0
plumbing
  + -1 more
Called them this morning. The owner is on vacation today yet the remaining team got to my home ASAP. It is great to work with a company that cares.
Description of Work: repair to hot water system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert S.
08/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I am very pleased to say that Williston Plumbing did a great job! I have used Ronnie and his team many, many, many times and highly recommend them. They have been a go to company for many plumbing projects.
Description of Work: Ronnie and his team did a great job helping with my heating system!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

James P.
03/2013
5.0
plumbing
  + -1 more
They were professional. Their price was fair and they did a very good job. I have another pipe that needs to be fixed and I will call them back to do it.
Description of Work: I used Williston Plumbing and Heating for fixing our leaking valves. They put a new toilet bowl in. They also fixed and replaced our leaking pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Kevin S.
11/2012
1.0
plumbing
  + -1 more
I cancelled the job and am looking for another plumber.
Description of Work: The issue here is one of making an appointment and honoring the timeframe you give to show up. This is the 2nd time i am hiring them for a job. They tell me thursday (they do not work saturdays except in an emergency situation) and sometime between 7:45 AM and 9 AM. I figure this is perfect, i can just go to the office a bit later. The job i had was the changing of valves in the laundry area. Come 9:30 AM - they do not show. Apparently the plumbers are on another job. The woman i dealt with on the phone was very nice and helped as much as she could. Overall there was just such a disregard for my own time, in particular when i am waiting on them before i go to work. At 7:45 am i figured i would be starting the day for them. Apparently they prioritized another job ahead of me which took longer than they anticipated. I could not delay anymore, so i called the company and told them they are no longer needed. I will find someone who can at least honor their committment to me and show up within a broad time range.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kevin S.
02/2011
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
The job was completed, but there was some general slopiness which was not addressed. In particular, sealing the portion of the wall where the burner is connected to the chimney. I am not very handy and my feeling is that i should not have to be. There are cracks in the foundation which they never sealed properly after completion of the job. A couple of contractors who have come in since were surprised and noted that you can see into the chimney. I asked the owner, Ron, to send someone back to fix it, no follow up. In truth i never really agressively followed up on this pending item, but still - i feel that this should not have to be addressed agressively by me just out of professionalism. I paid them close to $10G to abandon the in ground oil tank, install the liner, point the chimney, and install the heating unit. About $3G of that wet to subcontractors to point the chimney and abandon the tank. My feeling is start to finish - a person should make sure to complete the job correctly. Other than that, i would say everything else was acceptable. The owner overall is professional. In short - i would hire them again and do appreciate other times that i have called them out for minor issues. .
Description of Work: I converted from oil heat to gas. Installation of a new burner and installation of a chiney liner.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$9,000

Karyn M.
12/2009
5.0
plumbing
  + -1 more
I found him through the contractor who I hired for general remodeling of my house and that's why I never paid them directly. They are punctual, courteous, professional and excellent. They came out to do the job and they did it well too. My experience with them has been very good. They are coming back tomorrow to install my refrigerator and my faucets. If need be, then I would call them again in the future.
Description of Work: I used the services of Williston Plumbing and Heating for my plumbing needs. They installed radiant heat in 2 rooms, installed my gas range, put in water lines for hot as well as for cold water and also water for the freezer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CARMINE D.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
One Saturday morning we found that our hot water was not working, so we immediately contacted our long-term plumber Ron from Williston Plumbing. Despite the fact that the business is usually closed on Saturdays during the summer, he happened to be in the office and picked up the call. Within a short period of time he was at our home to assess the situation, which actually required several components that were not on this truck. Even though he had a prior family commitment that day, he made time to locate all the necessary parts and return within the hour to begin the work, which actually took several hours. Ron stayed until everything was installed and tested and working properly. His dedication to his customers is what has made him the only plumber we have used for the last 20 years. I never hesitate to recommend him or his crew to anyone I know. They are knowledgeable, professional and courteous, and have always been there when you need them.
Description of Work: Emergency boiler repairs were performed including replacing a circulator pump, an expansion tank, a vent and a safety valve, all done on a Saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$935

    Contact information

    201 Hillside Ave Unit 2, WILLISTON PARK, NY 11596


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    WILLISTON PLUMBING AND HEATING is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: 8:00 AM - 12:00 PM

    No, WILLISTON PLUMBING AND HEATING does not offer free project estimates.
    No, WILLISTON PLUMBING AND HEATING does not offer eco-friendly accreditations.
    No, WILLISTON PLUMBING AND HEATING does not offer a senior discount.
    Yes, WILLISTON PLUMBING AND HEATING offers emergency services.
    Yes, WILLISTON PLUMBING AND HEATING offers warranties.

    Contact information

    201 Hillside Ave Unit 2, WILLISTON PARK, NY 11596


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    8:00 AM - 12:00 PM