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Frayne Brothers Inc

Handyman Services, Roofing, Siding,

About us

10 years in business,A+ BBB rating,Free estimates,Quality work quality gauranteed! 10 year labor warranty!

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Complete Installation Of Roofing,Siding,Windows,Doors & Gutters.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.420 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
0%
3
10%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.4
value
4.9
professionalism
4.4
responsiveness
4.4
punctuality
4.8
Showing 1-20 of 20 reviews

james F.
12/2020
5.0
roofing
  + -1 more
They did a good job, they did the best thing that every contractor can do and they finished the job.
Description of Work: They did a roof installation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom G.
11/2017
1.0
handyman service, roofing
  + 0 more
Roof failed in 2 years. Poor workmanship
Description of Work: New build roof

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Robert M.
02/2017
3.0
doors
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Roseanne H.
09/2016
1.0
contractors, handyman service, siding, doors
  + 2 more
A huge waste of my time and total disappointment
Description of Work: Dan the owner came out pretty quick after I called and since I was looking for a handy man he had a list of things that I showed him that needed to get done. He wrote everything down and said that he would work up a price and e-mail me. I checked the to make sure that the e-mail was correct and that was the last I have heard from them. That was over 30 days ago. I have checked my junk mail and I called after 7 days, and twice a week two weeks later and left at least 3 messages. I now have wasted time that this work could have been done by another company had they not wanted to take the job! They could have just said, "no thank you, find someone else". If this is how you do business Kristen and Dan, I would not recommend you at all.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Roseanne H.
09/2016
1.0
contractors, handyman service, siding, doors
  + 2 more
A huge waste of my time and total disappointment
Description of Work: Dan the owner came out pretty quick after I called and since I was looking for a handy man he had a list of things that I showed him that needed to get done. He wrote everything down and said that he would work up a price and e-mail me. I checked the to make sure that the e-mail was correct and that was the last I have heard from them. That was over 30 days ago. I have checked my junk mail and I called after 7 days, and twice a week two weeks later and left at least 3 messages. I now have wasted time that this work could have been done by another company had they not wanted to take the job! They could have just said, "no thank you, find someone else". If this is how you do business Kristen and Dan, I would not recommend you at all.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Robert M.
05/2016
5.0
handyman service, remodeling, siding
  + 1 more
unknown
Description of Work: roofing estimate only at this time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0


douglas C.
10/2015
5.0
handyman service, roofing
  + 0 more
Great communication, honest, friendly and professional. Highly recommend them.
Description of Work: All needed roof repairs from storm damage ice & snow

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Govindarajan P.
10/2015
1.0
handyman service
  + -1 more
Awfull
Description of Work: Requested an estimate. No response.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Benjamin F.
06/2015
5.0
handyman service, roofing, siding
  + 1 more
The contractor responded very quickly, gave me a very fair estimate, scheduled quickly and completed the work on time and as promised. I'd use them again for any projects.
Description of Work: I need vinyl soffits installed and some dry-rot repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Sandy R.
06/2015
5.0
handyman service
  + -1 more
unknown
Description of Work: They did everything on time and very well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas S.
05/2015
1.0
handyman service
  + -1 more
Showed up for estimate, walked around, provided suggestions and some ideas. He asked for my email address to send the estimate i provided one our emails. He said to wait and will sent from home the estimate and four (4) weeks later I am still waiting. Very disappointed to say the least. If the job was too much and he could not handle it, could have say something. They lost two more possible clients. I will never suggest nor recommend this company.
Description of Work: Nothng

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0


Lei W.
12/2014
5.0
handyman service, roofing
  + 0 more
The work went smoothly overall. Dan and his folks were nice and polite. The price was fair. The only thing I wish could be improved is about getting billing and warranty info (which I still have not received). 7/1/2015* After they replaced the roof. Roof was replaced in 11/2014. We found a part of the roof with rotting wood in 4/2015. They came and agreed they should of replaced and repaired it. They have the materials at my house. I have not heard from them since April of 2015. Now they do not respond to my calls, they have not been out to do the work. 7/10/2015 They came and fixed it. The problem has been resolved.
Description of Work: tear-off re-roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113,000

Mr Bernard L.
12/2014
3.0
handyman service
  + -1 more
Never showed up
Description of Work: Never showed up

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


christine B.
10/2014
5.0
remodeling
  + -1 more
We were satisfied.
Description of Work: They performed some general contracting work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Melinda C.
06/2014
5.0
roofing
  + -1 more
Phoned to remind of appointment. Arrived on time--got straight to work. Worked over 11 hours each day--cleaned up thoroughly after each day. Did not rush. Crew was professional--no foul language or loud music. The roof is beautiful and exactly what we expected. All the neighbors were extremely pleased with their work. Would recommend to anyone. Dan, the owner, is very personable and willing to work with you to make this as easy an experience as possible.
Description of Work: Complete tear off of roof--four layers of shingles on dormer. New architectural shingles to match garage, flashing, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

MICHAEL M.
09/2013
5.0
handyman service
  + -1 more
My insurance company had originally contacted another contractor to contact me to secure the beam initially for safety reasons, as it was not clear whether it would remain suspended indefinitely waiting for repair. This initial contractor did not return phone calls, promised to call and did not, etc., etc., over a period of a week. Mid-week I contacted Frayne Brothers, and the contrast in professionalism and competence was immediately apparent. Dan came out to take a look, assessed the situation and assured me that he would call on the designated day to arrange the repair, and he did exactly that. The repair was tricky, requiring holding the beam (a hefty animal) at various times to address the fan wiring and to bring the beam down for disassembly. Dan and his father worked diligently to determine the best way to securely mount the beam with careful attention to the location of mounting screws (which replaced the builder's horrible use of nails that were in many cases not even located into the attic's rafters at all.) My wife I and are confident that the beam will no longer threaten us with death in our sleep now, and were very satisfied that Frayne Brothers were available and able to make the repair. I'm sure that you will not be disappointed if you call them based on our experience!
Description of Work: Frayne Brothers successfully reinstalled a ceiling beam in our bedroom that had detached and (fortunately) hung suspended by the electrical wire that feeds a ceiling fan / lamp assembly. (The beam had been improperly mounted since 1990!) Frayne Brothers evaluated and successfully remounted the beam and lamp which was no small feat for two men.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paolina C.
11/2012
5.0
handyman service, remodeling, siding, gutter repair, roofing, replacement windows, woodworking, insulation, doors, garage doors, contractors
  + 9 more
From the beginning the experience was great. They were pleasant, clean, and meticulous. The roofing job was great and efficient. We were so pleased that we had them come back to instal new windows and siding. The prices were great and the service was exceptional. I would recommend them to anyone looking for roofing, siding, windows, or any handyman work. They turned our house from drab to fab! They went above and beyond with their services and provided great advice.
Description of Work: Total roof tear down, replaced roof, put in air vents, closed off gables, replaced gutters and soffits, installed new windows with aluminum trim, put molding on the inside of the windows, completely total siding tear down, tie back insulation, aluminum framing of garage door and front door, new shutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Paolina C.
11/2012
5.0
egress windows, gutter repair, handyman service, remodeling, roofing, siding
  + 4 more
unknown
Description of Work: From the beginning the experience was great. They were pleasant, clean, and meticulous. The roofing job was great and efficient. We were so pleased that we had them come back to instal new windows and siding. The prices were great and the service was exceptional. I would recommend them to anyone looking for roofing, siding, windows, or any handyman work. They turned our house from drab to fab! They went above and beyond with their services and provided great advice.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim W.
06/2012
5.0
roofing, egress windows
  + 0 more
The installation was professionally done. Care was taken to install the roof sheathing, ice shielding, drip edge and underlayment before the shingles were installed. Frayne took the time to install everything correctly. The shingles look great and have a 50 year warranty. The communication and service was top notch. Dave Berner was reachable by phone at all times and was present on-site during the majority of the work. Workers were courteous and respectful. I would definitely recommend Frayne Brothers for roofing projects.Contact Dave Berner at 716-523-7663.
Description of Work: Replaced residential roof. It was a complete tear off and replacement of roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Matthew W.
04/2012
5.0
handyman service, remodeling, siding, egress windows
  + 2 more
Dave Berner and his crew were an absolute delight to deal with. I had a new entry door with transom and sidelights to be installed in my house. Dave was quick to provide me with an estimate and quick to deliver on the install. Dave and his crew were punctual, extremely thorough and courteous throughout the whole process. They made adjustments and fixed flaws in how the original door was installed so that the new door would last a long long time. Dave also provided me with his word that if anything went wrong or I didn't like anything that he would come right out and make it right...You can't find these types of companies anymore...ones that stick to their word and their main goal is customer satisfaction! It will be the biggest mistake of your life if you pass on the opportunity to hire these guys! Easy on the wallet with all the craftsmanship!
Description of Work: Had an exterior door with transom and sidelights removed and a new door was installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$742

    Contact information

    10 Wainwright Ct, Williamsville, NY 14221


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Roofing,
    Siding,
    General Remodeling,
    Doors,
    Egress Windows,
    Unfinished Carpentry,
    Gutters,
    Finished Carpentry and Woodworking,
    Windows,
    Insulation,
    Garage Doors

    FAQ

    Frayne Brothers Inc is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Frayne Brothers Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Frayne Brothers Inc offers free project estimates.
    Yes, Frayne Brothers Inc offers eco-friendly accreditations.
    No, Frayne Brothers Inc does not offer a senior discount.
    Yes, Frayne Brothers Inc offers emergency services.
    Yes, Frayne Brothers Inc offers warranties.
    Frayne Brothers Inc offers the following services: Complete Installation Of Roofing,Siding,Windows,Doors & Gutters.

    Contact information

    10 Wainwright Ct, Williamsville, NY 14221


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM