Ranshaw Plumbing & Heating

I wanted to express my gratitude for Richie's prompt response and personal attention to the issue with my boiler today. Richie's willingness to come and assess the situation firsthand not only reassured me but also demonstrated his commitment to me, the customer. I truly appreciated the time he took to discuss the problem and potential solutions. It's reassuring to know that Ranshaw places a high value on customer service and I want to extend my thanks to Richie and the rest of the Ranshaw team for their professionalism and efficiency, they're always top notch. Once again, I appreciate their swift response and expertise. I look forward to resolving the boiler issue and continuing to rely on them for all of my future plumbing needs.

Very well! Bill did a great job, very efficiently. I like to be sure that our heating equipment is ready to go for the next season.

He is a really nice guy, very helpful and very knowledgeable. Overall, a very good experience.

They sent a technician very quickly, they technician's name is Bill and he was very nice, he did a very good service.

I thought they were courteous, professional and clean. I would recommend them to others. They cleaned up after themselves.

It was a great! They were friendly, courteous, very neat, and prompt. It was a great experience.

They were very good. I am very satisfied with the work and I highly recommend them.

The service was fantastic, they were on time, polite and theydid the work within an hour, I was very happy with their work.

Technicians came on time and fixed the problem. They also recommended some additional repairs which they completed. After the job, they cleaned up the work area and left everything clean. I would definitely use this Company again.

Very prompt, friendly. We have used them before and will use them again.

It went awful. I have been a member of Angie’s list for years and have never had a problem like this. I was over charged, taken advantage of and I truly believe it was not even a new faucet I received. I would never use or recommend them. Shame on them for taking advantage of a woman like that. I still stand by angie’s List because I have never had a horrible experience like this.

Ranshaw was incredibly responsive and efficient. I called on a Friday and they were able to fit me in on Monday! They were very clear over the phone and doing business with them was easy. We will definitely use them again.

He told me that we were a bit out of his service area, but then talked me through all of the issues we had been having to check that we really did need a replacement. He also gave feedback on the bid we had gotten, and gave some advice on what we should look for. It was very helpful advice, and extremely generous given that he was not interested in doing the job himself.

Outrageously overpriced!!! Company asked for a non-refundable $125 (+ tax) deposit, would not give an estimate over the phone. On arrival, tech told us the price would be OVER $500, but gave us a 50% "discount" as new customers, bringing the price to $436 — for approximately 10 minutes of work. DO NOT USE THIS COMPANY. We certainly won't call them again.

Service technician was very courteous and professional

they quoted me 10-12K to remove my oil furnace and install new (gas). The project manager tried to bull crap me about how difficult of a conversion it was.... long story short. A different contractor was very happy to do the job for $3700 with a great 97% efficient furnace.

Ranshaw was fantastic from the initial phone call to the completion of the job. After coming to the house to see what needed to be done, Angel arrived on time on the scheduled day with his partner to replace the pipe. They removed the existing line in just a few hours and replaced it with black pipe. They also devised a way to replace a portion of the pipe without breaking through a wall which, I thought was unavoidable. Angel explained everything in detail on his initial visit, so there were no surprises. Everyone that I dealt with exhibited a high degree of professionalism and courtesy. I would definitely use them again (and I've already started putting together my list of tasks!!). Thanks for the great experience Ranshaw!

In every case, a receptionist quickly understood the problem and arranged for prompt service. The service providers came on schedule and worked neatly and efficiently. The problems were completely resolved. The cost is painful, as plumbing work always is, but seems to be reasonable. The total I give below reflects expenditures on four visits for three problems (in one case, new equipment had to be ordered, requiring a return visit for installation).

Everything always went well with Ranshaw. Great company and local to the community too.

My experience with them has been excellent. They were prompt, efficient, knowledgeable and they did good work. I was away and my husband actually dealt with it. It might have cost something, like, $250. They are a little pricey.

They were great. It turned out excellent.

They responded. I would use them in the future.

Expertly and quickly installed a new faucet, and checked all connections.

Heater work for another year

A previous contractor had put in a new toilet while doing some tile work in my bathroom. One of the side bolts broke and it was loose. I called Ranshaw and their plumber removed and reset the toilet. What he found was that the person who put it in had used the wrong size bolts and they were not brass but steel which rusts. His work was quick and clean. I also felt he really knew his job as he explained what was wrong and how to fix it. Not cheep but very professional.