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New York Sash

Windows, Doors, Kitchen and Bath Remodeling,

About us

New York Sash consistently provides homeowners with products that not only improve the appearance and value of their home, but saves them energy usage (and energy dollars) as well! Not only do we provide and install these products, we also stand behind them with a full service department to honor all warranty and guarantee promises made. This gives our customers complete peace of mind. Additionally, all of our installers are certified by the Occupational Safety and health Administration (OSHA) and certified in Lead Safety through the Environmental Protection Agency. New York Sash is fully insured. We are safe on the job and with your home.We also have a state-of-the-art Idea & Design Center with many product options on display, to allow homeowners to look and feel what the products would be like installed in their home.

Business highlights

36 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

We are professional home remodeling specialists. Our products come with installation and a lifetime warranty. We carry New York Sash brand premium vinyl replacement windows, entry, storm and patio doors, siding, bath systems and seamless gutters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 131 reviews

Mallory C.
05/2022
5.0
replacement windows
  + -1 more
Brian, Bryan and Matt were our crew and were excellent. They were efficient, friendly and kind to me and my kids who liked to watch them work. The windows they completed look perfect. There was one window that they had to reschedule due to the space being very un-level. They ordered a brand new window and scheduled a new date to complete the job for the last window. They called as they were finishing up to explain everything. I also appreciated that I didn't have to be present for them to complete the job so that I was able to go to work.
Description of Work: 9 Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from New York Sash
Thank you so much for the feedback and for choosing New York Sash for your window remodeling project!

Stephen B.
01/2022
5.0
bathtub refinishing, drywall, flooring contractor
  + 1 more
Patrick and Nate were very professional doing exceptional work. They showed up on time, very friendly, courteous, cleaned up often. Explained what they were doing clearly and answered numerous questions.
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from New York Sash
Thank you for the review, we appreciate your business!

James K.
07/2021
5.0
bathtub refinishing, decks, siding, doors
  + 2 more
Jason L. And his team performed the work in a very professional manner - did an excellent job with quality workmanship They did an exceptional job.
Description of Work: New back porch and steps - new rear entry door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New York Sash
Thank you so much for this feedback and for choosing New York Sash!

Susan M.
07/2018
5.0
replacement windows
  + -1 more
They are wonderful people, top quality work, clean up after themselves, did a fantastic and beautiful job. I will use them again. They do bathroom remodeling and windows too.
Description of Work: The installed a very large dinning room window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marguerite T.
06/2017
5.0
home remodeling
  + -1 more
We are very pleased with our bathroom remodel. The workers were very profession and friendly. The work was done in the time allotted. They never left a mess at the end of the day. We highly recommend NY Sash!
Description of Work: Bathroom remodel.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda R.
05/2017
5.0
replacement windows
  + -1 more
They are professional, did the job right the first time, and the supervisor came back once the job was finished to make sure we were satisfied. The price was very fair.
Description of Work: They installed windows on the front of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Debra B.
05/2017
4.0
gutter repair, replacement windows
  + 0 more
Bob was very professional, punctual and informative. Took a lot of time with us during the estimate. Sadly, their estimate was 2-3 times more than the other 4 we received for the same work. Had their pricing been comparable, we would have hired them for the job. Also, they are relentless with calling for follow up and never leaving a message. They would call 2-3 times a day and no message. That is something they should look to improve.
Description of Work: Gutters, leaf guard, fascia and soffit wrap, wedges, downspouts

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Carol W.
02/2017
5.0
replacement windows, doors
  + 0 more
It went great! Although we paid quite a bit for this project (one 8' slider and one sidelight plus an entrance door to our garage) I was very impressed with the company in general --- I guess you get what you pay for! The salesman came out and we discussed the project. The installer then came out to measure and when I had hesitations, made other suggestions so that I would be happy. The salesman came out again and we re-did the order based on the installer's suggestions. The doors/window were installed just after Christmas and the workers were amazing! They took great care to make certain that the installation was correct -- even in our house of unevenness. I watched them build out the trim so that it would look nice and handle the challenges of our uneven ceiling with ease. In the end, I was very happy with the entire process. I was also very happy to see them take such great care in the clean up.. leaving it better than they found it! The only negative was the cost -- but they assure me it's guaranteed forever, even to the next owner, and even if I throw something at my husband, miss and break the window, lol.
Description of Work: We had some french doors and side lights to replace. We also replaced a standard entrance door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Mary C.
03/2016
5.0
replacement windows
  + -1 more
They did a great job and we're done by mid-afternoon. They removed the old windows and left our home spotless. My earlier review gave the positive information, but I inadvertently mistook F scores for #5, which shows high scores. New York Sash provided excellent service, from the sales rep to the installers. Also, they provide contact after installation, to be sure that we are satisfied. We highly recommend this company!
Description of Work: The 3 reps removed and replaced all of the windows on our first and second floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from New York Sash
We're glad we had a chance to speak with you and clarify the misunderstanding with your previous review. We appreciate you taking the time to write a new review and for the positive feedback! Thank you again for your business and we hope to work with you again!

Jeff G.
03/2016
1.0
remodeling, home remodeling
  + 0 more
My wife and I stopped at their both at the MV home show. We described our projects and said we were interested in a quote. They refused to set up an appointment unless both of us agreed to be at the meeting. I asked why I needed to be there and was told it was my home and I was a decision maker. I responded that I had complete confidence in my wife making decisions and if that was a problem we would take our business elsewhere. They would not budge so we left.
Description of Work: 2 bathroom remodels

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0

Yes, I recommend this pro

Response from New York Sash
We ask that all homeowners and decision makers are present at the demonstration because of the amount of information we pass along that is important when deciding on a home improvement project. Our consultants spend months learning information relevant to the value of our product, and it would be a lot to ask a homeowner to convey to a second party. Our products are a substantial investment, and educating consumers on what you get when you buy from New York Sash is so important to us. We've found this as a best practice based on 27 years in business. Home shows are a busy environment and we also had new staff at the home show. Our only goal is to make consumers feel comfortable with the services we provide, and we will continue to improve based on any feedback we receive.

Steven H.
02/2016
5.0
replacement windows, doors
  + 0 more
The two men come to replace window were on time and also did things by the book kind & explain things & also did a good job cleans up over all we were pleased.
Description of Work: Replaced back porch windows & also storm door front back.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,468

Response from New York Sash
[Member Name Removed], we're happy to hear you were satisfied with your installation! We know you'll be satisfied with the quality of your new windows and storm door. Thank you for the review!

JOHN D.
02/2016
5.0
window treatments
  + -1 more
N. Y. SASH was on time, did a great job cleaned up. All in one day. Did a great job.
Description of Work: Window replace mort’s.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from New York Sash
[Member Name Removed], we're happy to hear you were satisfied with your window installation. We appreciate the positive review!

DANIEL C.
02/2016
5.0
replacement windows
  + -1 more
Everyting was great from the person answering the phone the salesperson and the installers.
Description of Work: Replaced original 50 year windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from New York Sash
Thank you for the wonderful review, [Member Name Removed]! We love getting positive feedback about our employees and we're happy to hear you were satisfied with your New York Sash experience!

dave H.
02/2016
4.0
replacement windows
  + -1 more
The Sash installers were on time, worked with my tenants in knowing what had to be done, and with good communications. And did the job in a timely manner.
Description of Work: Installed 7 double hung and 1 bow window in just 1 day. Neat, clean professional way.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$13,000

Response from New York Sash
[Member Name Removed], we're happy to hear the installation went smoothly and you were satisfied with the completed project. Thank you for the review!

Anne K.
01/2016
5.0
replacement windows
  + -1 more
The salesman, Mike, was polite & thorough in explanations. The two gentlemen showed up promptly - worked efficiently, & cleaned up. Bathroom (12 x 12). much warmer!
Description of Work: This time, they replaced a bathroom window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from New York Sash
Thank you for the wonderful review and for being a valued customer, [Member Name Removed]. I will pass your message along to Mike, as well as Harry and Sean, your installation crew. We're happy to hear you're already enjoying the benefits of your new window!

Tom & Amanda A.
01/2016
5.0
bathtub refinishing, home remodeling
  + 0 more
Salesman was very thorough. The installer was awesome. Did a great job.
Description of Work: Put in new shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from New York Sash
Thank you for the review, [Member Name Removed] and [Member Name Removed]! We're proud of all of our employees and the hard work they put into their jobs. Enjoy your new bathroom!

Roger D.
11/2015
5.0
drywall, handyman service, plumbing, remodeling, replacement windows, home remodeling
  + 4 more
Contractor showed up and time Covered the floor cardboard and plastic to protect it. Checked the walls for mold and asbestos. Began removing the fixtures and removing the old walls. Found some of the drywall very wet and removed and replaced with new drywall. Installed the new tub and all three walls. Put the new fixtures on and caulked the seams. Cleaned and removed all old fixtures and walls. Checked to see no leaks in the water pipes and the drain. Told it would take 2 days but they accomplished the entire job in 1 day! Excellent job!
Description of Work: Installed a new tub and wall system!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from New York Sash
Thank you for the wonderful review, Removed mbr info! We are so proud of our installation crews and love getting positive feedback like this! I will make sure to pass along your comments to your installation crew. Please don't hesitate to contact us again if we can help with future projects!

Nancy P.
11/2015
5.0
replacement windows
  + -1 more
The consultation was informative and we got all of our questions answered. The gentlemen was nice and was thorough with explaining why NY Sash windows were above the rest. We ordered three windows that night and waited a little over a month for install. The gentlemen who did the installation were did a great job, cleaned up well, and were courteous.
Description of Work: Two vinyl picture windows and one vinyl double hung window. The picture windows were extremely large and the double hung was typical size.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from New York Sash
Removed mbr info, thank you for the review! We're happy to hear you were satisfied with your experiences with us! Enjoy your new windows!

. E.
11/2015
5.0
replacement windows
  + -1 more
Jeff and helper ahead of time; Very efficient and placed plastic on rugs to keep clean. Very professional and friendly.
Description of Work: Replacement of three single (triple pane windows). Replacement of one -triple pane) slide window and making 3 window sills.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from New York Sash
Thank you for the wonderful review! We truly appreciate your business and are so happy to hear you were satisfied with your New York Sash experience!

Dave H.
10/2015
5.0
electrician, lighting, replacement windows, woodworking, doors
  + 3 more
Salesperson arrived on time, presented options, and wrote order. Office called when the door was delivered to shop to arrange time for installation. Workers arrived on time for installation. Work was completed by removing old door and frame and installing new door and frame with sidelights. Work was done very well and completed in timely fashion. Workers were courteous and knowledgeable.
Description of Work: Ordered and installed new front door with side lights.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from New York Sash
[member name removed], thank you for the review! We are so happy to hear that your entry door project ran smoothly and as always, we thank you for being a valued customer.

Deborah & George Z.
09/2015
5.0
siding
  + -1 more
They were on time, cleaned up after themselves and did a great job.
Description of Work: Replaced siding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Response from New York Sash
Thank you for the review, [Member Name Removed]! We're happy to hear you were satisfied with your installation experience and the work that was completed. Enjoy your new siding!

Myra K.
08/2015
5.0
replacement windows
  + -1 more
All went well. I waited for their specials to get a good price but windows are not cheap. These are very high quality windows and I am happy with them.
Description of Work: Replaced a number of windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from New York Sash
(Removed members personal information), we're happy to hear your installation went smoothly and that you are satisfied with the quality of your windows. We take pride in the high quality products we provide to our customers. Thank you for the review!

Marcia G.
08/2015
5.0
home remodeling
  + -1 more
The plumber and his assistant were talented, smart workers. They worked efficiently and did a terrific bathroom re-do. Toilet, sink, great shower, electrical, flooring. I would re-hire them in a minute.
Description of Work: Bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from New York Sash
(Removed members personal information), thank you for the wonderful review! We are very proud of our installation crews. I will make sure to pass your message along to Harry and Sean!

Suzanne B.
06/2015
5.0
replacement windows, woodworking
  + 0 more
Extremely well, both projects were completed in 1 day and the work was very professional, neat and clean.. I am very happy with the work that was done.
Description of Work: I had a new bathroom window installed and also trim around my new porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from New York Sash
(removed member name), thank you for the wonderful review! We're so happy to hear you're satisfied with the work. Please let us know if there's anything else we can do for you!

Suzanne B.
05/2015
5.0
decks, replacement windows
  + 0 more
extremely well, love the new porch....
Description of Work: replaced porch decking

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Response from New York Sash
Thank you for the review, [Member name removed]! We're glad the installation went smoothly and that you're enjoying your new porch!

Contact information

349 Oriskany Blvd, Whitesboro, NY 13492

http://www.newyorksash.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Kitchen and Bath Remodeling,
Siding

FAQ

New York Sash is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

New York Sash accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, New York Sash offers free project estimates.
Yes, New York Sash offers eco-friendly accreditations.
No, New York Sash does not offer a senior discount.
No, New York Sash does not offer emergency services.
Yes, New York Sash offers warranties.
New York Sash offers the following services: We are professional home remodeling specialists. Our products come with installation and a lifetime warranty. We carry New York Sash brand premium vinyl replacement windows, entry, storm and patio doors, siding, bath systems and seamless gutters.

Contact information

349 Oriskany Blvd, Whitesboro, NY 13492

http://www.newyorksash.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM