While Walt was an amazing sales professional and was at the job as much as he could for installation the company has been completely unprofessional in returning phone calls, text messages and voice mails to schedule regular fall and spring maintenance for a service fee. I had numerous discussions about needing maintenance and the supposed one year plant guarentee prior and during installation and was assured it was no problem. Even after a 5 month delay on installation and a significant upcharge after we had approved drawings and a fixed price contract I was willing to look the other way. But most importantly we honestly would never had agreed to use this firm and to have so many flowers and shrubs that cost us thousands of dollars if we would have known that we would not have any follow up for fall and winter trimming and clean up support as we are novice gardeners. Although the craftsmanship of their hard working employees was very good as was walt, the professionalism of management and Rich the owner was completely absent. I would highly recommend you look elsewhere if you are looking for a honest organization to use for your landscaping in tge adirondacks.
Description of Work: Flower beds and hardscapes
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Lona N.
03/2015
5.0
landscaping, lawn service, hardscaping
 + 1 more
This provider has done a lot of work for us in the past. They are a little pricey but the work is great. They are very reliable. They're very courteous and wonderful to work with.
Description of Work: They delivered mulch to our home. They also repaired our irrigation system for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peggy P.
01/2015
5.0
landscaping
 + -1 more
unknown
Description of Work: Gould's installed permeable pavers in the driveway, installed stone steps to the lake and a stone walk. They also graded various areas around the house. Finally they planted 9 evergreen trees and multiple shrubs for screening. The crew was wonderful and worked very neatly! They responded calmly when i was upset over a design issue.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
John C.
07/2013
5.0
landscaping
 + -1 more
N/a
Description of Work: Never used or contacted
Rating Category
Rating out of 5
BETSY S.
01/2012
5.0
landscaping
 + -1 more
I am satisfied with all aspects of their services.
Description of Work: They provide me with landscaping services.
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Service Categories
Landscaping,
Pavers and Hardscaping,
Lawn and Yard Work,
Tree Service
FAQ
Gould's Lawn and Landscaping is currently rated 4.1 overall out of 5.
No, Gould's Lawn and Landscaping does not offer free project estimates.
No, Gould's Lawn and Landscaping does not offer eco-friendly accreditations.
No, Gould's Lawn and Landscaping does not offer a senior discount.
No, Gould's Lawn and Landscaping does not offer emergency services.
No, Gould's Lawn and Landscaping does not offer warranties.
Gould's Lawn and Landscaping offers the following services: Residential & commercial installation, designing and maintainance of landscaping, hardscaping & tree.