Sila Heating, Cooling and Plumbing

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

36 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly

Services we offer

Water Heaters, Heating & AC, Electrical, & Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6855 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 751-775 of 855 reviews

Tero K.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service provider said cancellation was no problem and hopes we can do business in the future - everything went smoothly! Polite, rapid response.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking to the time to share your review of Sila Heating & Air Conditioning! We look forward to continuing to serve you in the future-Let us know if there is anything you need! Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

Michaeline Fall C.
09/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: replaced hot water heater and installed new heating system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Sila Heating, Cooling and Plumbing
Thank you for taking to the time to share your review of Sila Heating & Air Conditioning! We look forward to continuing to serve you in the future-Let us know if there is anything you need! Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

S M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace control board and performed a/c maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,487

Response from Sila Heating, Cooling and Plumbing
Thank you for taking to the time to share your review of Sila Heating & Air Conditioning! We look forward to continuing to serve you in the future-Let us know if there is anything you need! Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

Diana C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Knowledgeable service, on time, great price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking to the time to share your review of Sila Heating & Air Conditioning! We look forward to continuing to serve you in the future-Let us know if there is anything you need! Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

Enid S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent serviceman and service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking to the time to share your review of Sila Heating & Air Conditioning! We look forward to continuing to serve you in the future-Let us know if there is anything you need! Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

Patricia M.
09/2015
5.0
electrician, lighting
  + 0 more
.
Description of Work: Replaced light fixture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Sila Heating, Cooling and Plumbing
Thank you for taking to the time to share your review of Sila Heating & Air Conditioning! We look forward to continuing to serve you in the future-Let us know if there is anything you need! Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

Roy T.
09/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,900

Response from Sila Heating, Cooling and Plumbing
Thank you for taking to the time to share your review of Sila Heating & Air Conditioning! Please feel free to contact me personally with any questions or concerns-It is our goal that every customer be 100% satisfied with our services. We look forward to continuing to serve you in the future-Let us know if there is anything you need! Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

Jochen A.
09/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: In general, everything went well, except that it turned out that the overall costs were significantly higher than advertised because the installation required an electrician and that added some 30% to the "deal".

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Response from Sila Heating, Cooling and Plumbing
Thank you for taking to the time to share your review of Sila Heating & Air Conditioning! Please feel free to contact me personally with any questions or concerns-It is our goal that every customer be 100% satisfied with our services. We look forward to continuing to serve you in the future-Let us know if there is anything you need! Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

Catherine Z.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 05-25-15 69.00 TUNE UP YES WOULD USE AGAIN YES IS TRUE .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking to the time to share your review of Sila Heating & Air Conditioning! We’re glad to hear that you were pleased with our service-Hope you’ve been staying cool in this heat! We look forward to continuing to serve you in the future-Let us know if there is anything you need! Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

Chris S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They repaired the air conditioner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking to the time to share your review of Sila Heating & Air Conditioning! We’re glad to hear you were pleased with the servicing of your air conditioner-Hope you’ve been staying cool in this heat! We look forward to continuing to serve you in the future-Let us know if there is anything you need! Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

Sam F.
08/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Came by to the a/c tune up, but didn't really feel like any tune was done and a few questions i asked, the technician didn't appear interested in doing any extra work.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Sila Heating, Cooling and Plumbing
We’re very sorry to hear that you weren’t pleased with your experience with Sila Heating and Air Conditioning. Please feel free to contact me personally so we can discuss your concerns-It is our goal that every customer be 100% satisfied with our services, and we will do everything we can to resolve these issues. Best Regards, Sila Heating and Air Conditioning Paul Fontaine Office-914-966-0800

John D.
07/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Completely satisfied!
Description of Work: Two A/C maintenance repaired. voltage absorption system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$437

Response from Sila Heating, Cooling and Plumbing
Thank you for your review of Sila Heating & Air Conditioning. We take pride in providing our customers in NY with a high level of customer service when maintaining, replacing, or installing heating, high velocity and conventional air conditioning, and whole home generators. We are glad that we were able to help with your cooling and heating needs. We look forward to continuing to serve you in the future. Best Regards, Team Sila

Ronald B.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Everything was perfect for the inspection. My only issue was the price for freon. It was $290 for the first pound and $90 dollars per pound there after. I have had freon added in my Condo in Florida and I know it does not take long and is easy to do. I asked why the difference and they reduced it to $250 and he said delivery and other reason. I said that you are already here. I did not add the freon. As I had 14 and 3/4 pounds out of 17 pounds. Everything else was performed perfectly. Not sure how much freon costs, but the $290 just seemed to high. If that is what Freon actually costs then I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$60

Response from Sila Heating, Cooling and Plumbing
Thank you for your review of Sila Heating & Air Conditioning. We take pride in providing our customers in NY with a high level of customer service when maintaining, replacing, or installing heating, high velocity and conventional air conditioning, and whole home generators. We are glad that we were able to help with the check-up of your new air conditioning unit. We look forward to continuing to serve you in the future. Best Regards, Team Sila

Thomas Olivier P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed service check on three compressors and air handlers. Very detailed and honest appraisal of my current provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Sila Heating, Cooling and Plumbing
Thank you for your review of Sila Heating & Air Conditioning. We take pride in providing our customers in NY with a high level of customer service when maintaining, replacing, or installing heating, high velocity and conventional air conditioning, and whole home generators. We are glad that we were able to help with your cooling and heating needs. We look forward to continuing to serve you in the future. Best Regards, Team Sila

John P.
07/2015
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Sila Heating, Cooling and Plumbing
Thank you for your review of Sila Heating & Air Conditioning. We take pride in providing our customers in NY with a high level of customer service when maintaining, replacing, or installing heating, high velocity and conventional air conditioning, and whole home generators. We are glad that we were able to help with your cooling and heating needs. We look forward to continuing to serve you in the future. If there's anything we can do to improve our customer service, please let us know. Best Regards, Team Sila

John P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,995

Response from Sila Heating, Cooling and Plumbing
Thank you for your review of Sila Heating & Air Conditioning. We take pride in providing our customers in NY with a high level of customer service when maintaining, replacing, or installing heating, high velocity and conventional air conditioning, and whole home generators. We are glad that we were able to help with your cooling and heating needs. We look forward to continuing to serve you in the future. Best Regards, Team Sila

Kevin S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$69

Response from Sila Heating, Cooling and Plumbing
Good afternoon, Thank you for sharing your positive experience with Sila Heating & Air Conditioning. We pride ourselves on 100% customer satisfaction. We hope you consider using us in the future for other HVAC needs. Thanks, The Sila Team

david K.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC spring tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Lorraine S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I originally hired Sila for a simple AC tuneup for 2 systems however I also had concerns around air quality as I have a 1 year old at home. Mike addressed my concerns and we agreed to pressure test teh system to ensure none of the attic air was leaching into the vents and ultimately gettinginto the living space. Mike confirmed the ducts were pretty well sealed and gave me clear options in how i might improve performance/efficiancy. Will definitely be my AC guys going forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

Corey F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Susan L.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good work. Professional conduct.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gerald T.
05/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called Sila for an estimate to repair a leaky boiler. They gave us an estimate to fix the issue and another estimate to replace the unit. The repair estimate seemed too high and I wasn't ready to replace it so I called in a reputable competitor for a second opinion. The quote I received from the competitor was 1/3 of Sila's estimate and I was told the boiler did not need to be replaced. Overall, I feel Sila was dishonest in their assessment and the cost to repair the unit.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Hadi H.
05/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: on 4/7/2015 a Technician checked our system. He said that the leak in the condenser might be fixable and might cost about $1000.00 but he recommends to change the unit. |on 4/9/2015 Another technician came and gave me two estimates to change both handler and Condenser at the cost of $13346.00 or $11700.00 depending of the |brand used. |On 4/15/2015 I submit a report to Angie's where I describe my experience. |On 4/23 I receive a Call from someone at Sila's inquiring about my experience. I told him that I needed to fix the problem without changing the units |if possible. He promised to get back to me and never did. | |on 5/4/2015 We lost the A/C in one of the zones. (not the zone where we had a problem) |on 5/8/2015 We had a technnician from another company coming to fix the problem. He reported to me that someone had yanked a pipe in the condenser which caused a slow leak and emptied the unit from Freon. We had to fix the |problem. The yanked pipe is in my possession. | The original problem will be fixed at the cost of $3500.00 instead of $11700 |or $13436.00. We found that the condenser should be changed but not the handler. |The only people who checked our condensers for the last 6 months were Sila People |I have all the reasons to doubt that someone from Sila yanked the pipe. I have only circumstantial evidence and will not be able to go after them. |I could get a report from the Guy who fixed the condenser to state his findings. Those are hungry People which seem to do anything they can to write business. |The difference in diagnostic and price is outrageous. |My experience with them was simply a disaster. |

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$11,700

Response from Sila Heating, Cooling and Plumbing
Hello, Thank you for sharing your thoughts in regards to our visit to your house on 4/7/2015. Reviewing our records, we show that as the first and only date that a service technician was out to your house to review a system that we were informed had a history of leaking refrigerant. During that visit, our technician did find that the system was nearly empty of refrigerant and did recommend replacing the system as opposed to trying to repair it based off of the age of the equipment and that it operated on R22 refrigerant. R22 refrigerant is being phased out as per the Montreal Protocol and the United States EPA. Although some heating and air conditioning contractors still offer R22 systems we do not feel it is in the best interest of the homeowner and we don’t sell equipment that operates on it. It is our goal to offer long term solutions for a homeowner, in this case, replacing the indoor and outdoor system with new equipment that operates on R410A refrigerant. R410A refrigerant has replaced R22 refrigerant for residential use and is approved for use by the EPA. Please feel free to contact me directly with any additional questions or concerns as we’d be happy to help. Thank you, Chris McGuire General Manager Sila Heating and Air Conditioning Office - 914 966 0800 Email - chris@sila.com Website - www.Sila.com

Joshua M.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

55 Lafayette Ave, White Plains, NY 10603

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
HIS.0562515
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
03/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Electrical,
Natural Gas Lines,
Wells and Pumps,
Water Filtration and Softening

FAQ

Sila Heating, Cooling and Plumbing is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sila Heating, Cooling and Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sila Heating, Cooling and Plumbing offers free project estimates.
Yes, Sila Heating, Cooling and Plumbing offers eco-friendly accreditations.
No, Sila Heating, Cooling and Plumbing does not offer a senior discount.
Yes, Sila Heating, Cooling and Plumbing offers emergency services.
Yes, Sila Heating, Cooling and Plumbing offers warranties.
Sila Heating, Cooling and Plumbing offers the following services: Water Heaters, Heating & AC, Electrical, & Plumbing

Contact information

55 Lafayette Ave, White Plains, NY 10603

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM