Sila Heating, Cooling and Plumbing

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

36 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly

Services we offer

Water Heaters, Heating & AC, Electrical, & Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6856 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 51-75 of 856 reviews

Dixon A.
12/2017
4.0
heating & air conditioning/hvac
  + -1 more
SILA Tech came to perform maintenance but upon inspection, the system was old and for health and safety reasons, he opted to refer me to their comfort team for overall assessment to upgrade system. Comfort team came over and they were very professional and informative. Their recommended options have been well noted and lined up as part of projects to complete in the near future.
Description of Work: Inspection and assessment for system upgrade

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to write a review. We are pleased to hear that you had a great experience with us. If you ever have any questions, please do not hesitate to call and we hope to continue serving you in the future. Thank you, Team Sila

Manuel A.
12/2017
3.0
heating & air conditioning/hvac
  + -1 more
Work not scheduled. I was told in phome conversation that my home is outside their service area.
Description of Work: gas furnace tune-up
Rating CategoryRating out of 5

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to write a review. We apologize for any miscommunication presented in our offer for service coverage. Thank you, Team Sila

Thomas K.
11/2017
4.0
heating & air conditioning/hvac
  + -1 more
Was rescheduled at the last minute by the vendor but otherwise services were performed as expected
Description of Work: Heater inspection and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to write a review. A rescheduling on our behalf is rare, and we apologize for any inconvenience it may have caused. If you ever have any questions, please do not hesitate to call and we hope to continue serving you in the future. Thank you, Team Sila

Merrette S.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
The service was great. The technician was punctual and professional. I was pleased with everything so much that I signed up for an annual service contract that covers us 24/7 365 days a year for peace of mind. I was not pressured at all to sign-up, the option was simply presented to me.
Description of Work: We had a seasonal check-up on our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to write a review. We are pleased to hear that you had a great experience with us. If you ever have any questions, please do not hesitate to call and we hope to continue serving you in the future. Thank you, Team Sila

Wakana E.
11/2017
4.0
heating & air conditioning/hvac
  + -1 more
At the end of the service (When the serviceman charge me), he suddenly started saying ours was not furnace but boiler so can't apply Angie's list offer $69 and tried to charge full price $149. That was not nice. Even though we end up hiring him for extra service and paid another $400 service. I had to have very long discussion with the office to rectify the issue as the office manager also said it's not applied for boiler (even though tune up process is same or less!). Finally she accepted to take Angie's list offer price. To add, this guy said $295 for extra service we asked when he started work but when he charged me he said "oh it's $395 I never said $295!" Well I was too tired to argue with them so I paid but this way they made up for the $80 discount through Angie's list. but it gave us impression of bait&switch.
Description of Work: Furnace/boiler tune up

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to write a review.. I believe the confusion was the diagnostic charge vs the tune up charge. We apologize for any miscommunication. A bait and switch is not who we are. If you ever have any questions, please do not hesitate to call and we hope to continue serving you in the future. Thank you, Team Sila

gregg M.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went great. It was a simple fix and we were not overcharged. Friendly, helpful and on time!
Description of Work: A/C was out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to write a review. We are pleased to hear that you had a great experience with us. If you ever have any questions, please do not hesitate to call and we hope to continue serving you in the future. Thank you, Team Sila

Carolyn S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
The workman was quite knowledgable - he diagnosed the problem - but I didn't want to go ahead with an expensive job.
Description of Work: Routine maintenance but an expensive part was needed and I decided not to buy it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to write a review. We are pleased to hear that you had a great experience with us. If you ever have any questions, please do not hesitate to call and we hope to continue serving you in the future. Thank you, Team Sila

Joan D.
10/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
This company really stands by its products and services. There was a reoccurring problem where the water would go cold in the middle of a shower. When I gave up hope that the problem could not be solved, they did not. They kept coming back until it was resolved. I was impressed by their professionalism and responsiveness. I highly recommend them.
Description of Work: I purchased hot water boiler combo which they installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to write a review. We are pleased to hear that you had a great experience with us. If you ever have any questions, please do not hesitate to call and we hope to continue serving you in the future. Thank you, Team Sila

Maria K.
10/2017
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Very good & Andrew was very professional.
Description of Work: Heating service

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annabelle L.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. This is the accurate review.
Description of Work: Furnace check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to write a review. We are pleased to hear that you had a great experience. If you ever have any questions do not hesitate to call. We look forward to continuing to work with you in the future! Thank you

Jay K.
09/2017
2.0
heating & air conditioning/hvac
  + -1 more
They do only gas heater. They did not clearly say they do only gas units in their ad.
Description of Work: Maintenance of my oil heater.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0


Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with Sila. We realized that our ad did not mention that but we took action and made corrections. Unfortunately, our branch does not service oil and we do apologize that you were misinformed. We are trying our best to make sure that does not happen again. Thank you! Sila Team

Grinu O.
09/2017
1.0
heating & air conditioning/hvac
  + -1 more
Unnecessary work proposed and tried to bill me unnecessarily.
Description of Work: If you've a lot of money and like to be proposed with unnecessary repair work, then go ahead.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with us. We pride in our technicians and how knowledgeable they are. When they go out to do a tune up, they are doing a 15 point system check to make sure that it is working properly. If they find anything wrong with your system they must tell the customer and quote them on the spot. The technicians only recommended work that they think is necessary to do in order for your system to work. If you would like to discuss this further, please do not hesitate to call us at 914-966-0800. Thank you, Team Sila

Deborah S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I purchased my AC system from Sila 10+ years ago, but had changed maintenance vendors several years ago. Decided to give them another opportunity to service the system. The technician was on time, did a very thorough job and did an excellent job communicating about the work perform and available service options. Overall, I was very pleased.
Description of Work: Air Conditioner tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to write a review. We are pleased to hear that you had a great experience with us. If you ever have any questions, please do not hesitate to call and we hope to continue serving you in the future. Thank you, Team Sila

Eulalia D.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service, I was very please with Doug, the technician to came over, he was very professional, took him time to do a thorough inspection and clean up. Mentioned a couple to settings that were not properly set. I used a different company last year. Sila will be my new heating and hot water service company. I did buy their annual plan which was optional. Was not forced into it, it made sense to have for the winter.
Description of Work: Annual Gas boiler maintenance and inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with us. We are pleased to hear that you had a great experience with Doug and that you joined our service plan. We look forward to continue serving you in the future. Thank you, Team Sila

Joseph S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I used them with a Angie's List Deal to provide standard maintenance on my Central air conditioning units. They were on time and did a very professional job
Description of Work: Air Conditioning Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with Sila. If you ever have any questions do not hesitate to call. We look forward to continuing to work with you in the future! Thank you, Team Sila

Paul H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything we’ve gotten through Angie’s List pretty much, we’ve been very satisfied with.
Description of Work: They came in for a check-up to make sure that everything is working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with Sila. We are pleased to hear that you were satisfied with us and we look forward to continuing to work with you in the future! Thank you, Team Sila

Vyas P.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
it went well, they worked on an old furnace, changed some things. Hard to tell if it helped, since I did not know I had a problem.
Description of Work: they changed some vent and vacuum stuff on my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with Sila. Our technicians are very knowledgeable and recommend work to better your system. If you ever have any questions do not hesitate to call. We look forward to continuing to work with you in the future! Thank you, Team Sila

LONA G.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
it went well. I need additional work done and will take care of that in the future.
Description of Work: Air conditioning check up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with Sila. If you ever have any questions don't hesitate to call. We look forward to continuing to work with you in the future! Sila Heating and Air Conditioning 914-966-0800

So Yee C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Exceptionally professional service from start to finish. Very happy with work done.
Description of Work: Central AC installation for top floor of house with 1 drop to living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with Sila. If you ever have any questions don't hesitate to call. We look forward to continuing to work with you in the future! Thank you, Sila Heating and Air Conditioning 914-966-0800

Christine L.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was as smooth as butter. They're great. They are on time. The serviceman got caught in traffic and the office called me to let me know.
Description of Work: They did an A/C tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with Sila. If you ever have any questions don't hesitate to call. We look forward to continuing to work with you in the future! Thank you,Sila Heating and Air Conditioning 914-966-0800

Javier L.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well the technician was punctual and professional. He did what he was supposed to do.
Description of Work: Inspection of boiler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with Sila. If you ever have any questions do not hesitate to call. We look forward to continuing to work with you in the future!

Bree P.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I couldn't be happier with Sila Heating & Air Conditioning's service from start to finish! Scheduling was a breeze. The office was able to book me an appointment the following day after purchasing the Angie's List deal. As I had 2 units and not just 1 that was covered in the deal, they extended the same costs for both which I greatly appreciated. Their tech Carlos was fantastic! He was very prompt, professional, knowledgeable, and thorough in his work. He checked both systems' filters, electrical components, draining, indoor/outdoor coils, refrigerant cycle, etc. He found that one of my systems had a very clogged condensation trap as if had never been cleaned before (eventho I was paying another company to do so previously). He showed me the issue, completely resolved it, and recommended a part as a safety precaution for system if it were to clog again. It was such a wonderful experience that I am now speaking to Sila about a maintenance plan for my 2 units.
Description of Work: Tune up of my 2 central air units - Purchased an Angie's List deal for $69 that covered one of the units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with Sila. If you ever have any questions do not hesitate to call. We look forward to continuing to work with you in the future! Thank you

Bill W.
08/2017
3.0
heating & air conditioning/hvac
  + -1 more
This is once again a heads up to people with ductless A/C systems thinking about choosing the $69 HVAC service deal from Sila. I pointed out last year that this will only cover the main condenser unit on the outside of your house and ONE a/c unit connected to it inside your house. so if you have 4-5 A/C units (one for each room of your house) the cost goes WAY up per extra unit. They responded to my note last year on Angies list saying they would better communicate this deal in the future but this year I still see the same advertising "covers one HVAC system" which is very mis-leading to me, In my opinion, I have one HVAC system for my house not 4 separate systems. They really should put in an asterisk on this statement and then explain further.
Description of Work: Looking for yearly maintenance on my HVAC system.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0


Response from Sila Heating, Cooling and Plumbing
Thank you for taking the time to share your experience with Sila. We are looking into the ad and will make corrections, we do apologize that you were misinformed. We are trying our best to make sure that does not happen again. Thank you! Sila Team

Cynthia D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well! We were very impressed with virtually every contact that we had with Sila staff. Everyone we communicated with was knowledgeable, efficient and truly helpful. Their team answered questions about everything from our permit application process to the functioning of our new a.c. unit intelligently and with great care. They made the entire process almost as soothing and relaxing as our new COOL environment. We recommend them enthusiastically!
Description of Work: After many years of installing room air conditioners every summer, we decided to "bite the bullet" and install a central air system in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
It is Sila's goal to deliver the highest level of customer service & satisfaction. We review every rating we receive on Angie's List and appreciate your feedback.

Elaine H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went very well, they were very courteous. I would use them again.
Description of Work: I purchased a deal for $59 for a Spring Air Conditioning Tune-Up that they did for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling and Plumbing
It is Sila's goal to deliver the highest level of customer service & satisfaction. We review every rating we receive on Angie's List and appreciate your feedback.

Contact information

55 Lafayette Ave, White Plains, NY 10603

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
HIS.0562515
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
03/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Electrical,
Natural Gas Lines,
Wells and Pumps,
Water Filtration and Softening

FAQ

Sila Heating, Cooling and Plumbing is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sila Heating, Cooling and Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sila Heating, Cooling and Plumbing offers free project estimates.
Yes, Sila Heating, Cooling and Plumbing offers eco-friendly accreditations.
No, Sila Heating, Cooling and Plumbing does not offer a senior discount.
Yes, Sila Heating, Cooling and Plumbing offers emergency services.
Yes, Sila Heating, Cooling and Plumbing offers warranties.
Sila Heating, Cooling and Plumbing offers the following services: Water Heaters, Heating & AC, Electrical, & Plumbing

Contact information

55 Lafayette Ave, White Plains, NY 10603

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM