Pop-A-Lock of Westchester

Sean came and checked the job and then submitted an estimate within the week. When I agreed, they came the following day and changed the locks and door knobs, keyed the locks alike (as requested) and reviewed the completed work with me. All came out clean and professional. I am quite pleased with the entire process and the completed work. Would definitely use them again!

It did take more than one call to get someone to call me to make an appt but eventually we set a time. There is a new owner, Sean McCreery, and he came himself along with the technician to see what the problem was. He wanted to know more about the quality of the work his company does and customer feedback so he came just to speak with me and oversee the work of his staff. They were great, got the broken key out quickly and cleaned out the lock so that it worked perfectly without having to replace it. I was told on the phone a service visit is $85 minimum plus cost of the work ($30 to rekey a lock for example). Mr. Creery waived the fee and said it was considered a follow up to the original work. Just an FYI, if they do install a new cylinder lock, it has a warranty.