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Jim's Computer Business

Computer Repair, Computer Training

About us

I am certified by Microsoft to work on Windows 10/11. My expertise offers the best PC repair solutions in White Plains, NY. Book me for mobile computer repairs, computer training and software training. I focus on Windows 10/11, Windows 10 to 11 upgrades as well as software problems and installations. I also focus on training. I can help you with Internet safety along with making sure there is no spyware or malware on your computer. Ask me about feedback on Internet Security software! I am a mobile computer repair company that travels to your home. Loaner laptops are available. I also offer training for Windows 10/11 and computer security. I am accredited with the BBB and have an A+ Rating. I am insured through State Farm. Masks can be worn at your request. COVID-19 vaccinated & boosted. I do not have a store front and come directly to your home to assist you!

Business highlights

42 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Windows 10/11 installations, upgrades, training and repair. PC services. PC and Software training. Personalized shopping service. Security/malware & spyware removal.

Services we don't offer

MAC Services. Cell phone repairs; cracked or broken screens. Web design or electrical issues. Custom built gaming computers. Microsoft Surface hardware issues.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-11 of 11 reviews

Alain R.
09/2023
5.0
computer repair
  + -1 more
I was referred to Jim by a friend and I have to say I'm glad I called. While it took me awhile to get an appointment, he cleaned up my computer and it is running as if it was brand new.
Description of Work: Computer cleaning and optimization

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan M.
09/2023
5.0
computer repair
  + -1 more
Service was fast and reliable! Jim is a great guy and cares about the service he provides to his customers. Would recommend
Description of Work: Reinstall Windows 11

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce J.
09/2023
5.0
computer repair
  + -1 more
Jim's Computer Business gets 5 stars from me. He was very friendly and very helpful. Service was excellent and his prices are very reasonable.
Description of Work: Repaired my pc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela V.
09/2023
5.0
computer repair
  + -1 more
Jim has been our computer guy for several years now. He is always responsive and helpful. Even if we text him or call him for a quick question, he has always been helpful.
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Enock G.
09/2023
5.0
computer repair
  + -1 more
I was able to get an appointment and Jim upgraded me to Windows 11. He was very patient with me since I'm not a computer person.
Description of Work: Windows 11 upgrade

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mellissa M.
01/2021
5.0
computer repair
  + -1 more
We were very happy with Jim's service. He hooked up our new computer, gave us an overview to make sure we understood how to use it and after hooking up our printer, showed us how we can print photos from our phone. Very reasonably priced and knowledgeable.
Description of Work: Setup new computer and printer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mitch S.
10/2017
5.0
computer repair
  + -1 more
Jim explained the process to setup our new computer would take about 2 hours and asked what time was convenient for us. He came back the following morning, hooked up the monitor and tower and printer and our cable modem. He was very informative in explaining what he was doing. He had to download several updates and once it was completed documented everything he did and offered to give us a quick training which we took advantage of. We were both pleased with his service.
Description of Work: New computer setup with Windows 10

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Jim's Computer Business
Thank you for your feedback. We appreciate your business!

Mary P.
10/2017
5.0
computer repair
  + -1 more
Jim was very thorough and documented everything for me so I could understand what he did. He provided me an estimate in advance and also included recommendations and suggestions. I was impressed with his service.
Description of Work: Reinstall Windows 10

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Jim's Computer Business
Thank you for your feedback. We appreciate your business!

Stephen P.
09/2017
1.0
computer repair
  + -1 more
I called Jim's computer service and left a message. No one called back. I called again about a week later, and their voicemail was either full, or not working, as it disconnected me after playing its outgoing message. It's been 3 weeks since my first call, and I've given up waiting. Maybe there was some type of company emergency which prevented them from calling back - if so, they deserve some slack; for now though, all they deserve is an "F".
Description of Work: My hard drive died

Rating CategoryRating out of 5
responsiveness
1.0


Response from Jim's Computer Business
Hi [Member Name Removed], this is Jim and I am the owner of Jim's Computer Business. I'm sorry you had this type of customer experience with us. It is not something I would ever want to experience myself with dealing with a business. I went back over the tracking number (phone number) information and see you first called on 9/11. Unfortunately I was at 4 Memorials and gave a speech at my High School that day. The tracking number (also known as the phone number for my business) is assigned by my web hosting company did have problems for approximately 3 days which did cut off people. To explain; a tracking number simply forwards the call to my home number. It also allows me to measure how my business is doing. While I'm sure you do not care (and rightfully so and I agree), I'm extremely sorry about this. I take great pride with the work that I do as well as discipline and I think that is all because of the training and background I have. I want my customers to be happy with the service I provide to them. I love helping my customers. I'm sure if you spoke to any of them they would tell you the same. With all that being said, I would like to talk to you either by phone or in person to see if you still need help or if I can assist you in any other way. The best time to reach me is after 5pm when my visits are over and I am home. I look forward to hearing from you, and again my sincere apologies.

Maureen B.
09/2016
5.0
computer repair, computer training
  + 0 more
I was very pleased with Jim's responsiveness to my problem. He diagnosed and repaired the problem immediately so I was able to have my computer back very quickly. He explained the problem to me and what had to be done. He was very professional!
Description of Work: My computer wasn't working so Jim replaced the hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Jim's Computer Business
Thanks [Member Name Removed] for allowing us to help you and fix your problem. Feel free to call us anytime you need help or have a question.

John M.
09/2016
5.0
computer repair
  + -1 more
Friendly service Qualified our needs and paid attention to resolving every issue for us. Very happy with service.
Description of Work: Repaired office Pc, installed software and networked Pc's to backup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Jim's Computer Business
Glad we were able to help you out.

    Contact information

    2 Canfield Ave, White Plains, NY 10601

    http://www.jimscomputerbusiness.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training

    FAQ

    Jim's Computer Business is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Jim's Computer Business accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Jim's Computer Business offers free project estimates.
    No, Jim's Computer Business does not offer eco-friendly accreditations.
    No, Jim's Computer Business does not offer a senior discount.
    No, Jim's Computer Business does not offer emergency services.
    No, Jim's Computer Business does not offer warranties.
    Jim's Computer Business offers the following services: Windows 10/11 installations, upgrades, training and repair. PC services. PC and Software training. Personalized shopping service. Security/malware & spyware removal.
    MAC Services. Cell phone repairs; cracked or broken screens. Web design or electrical issues. Custom built gaming computers. Microsoft Surface hardware issues.

    Contact information

    2 Canfield Ave, White Plains, NY 10601

    http://www.jimscomputerbusiness.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM