CORDIA COMMUNICATIONS

The people are pretty nice, but, the long distance quality is poor at best (and sometimes doesn't work at all). I have made numerous calls to their customer service department and have been given the same "we're working on it," response. If you are looking for something cheap and less complicated than VOIP to use as your residence long distance carrier, I would say that these guys aren't ready yet. They have a good concept, but, you need to bring a lot of patience with you when you use them. 09.20.10 UPDATE - OK, I've had enough, I am going to a different carrier. The customer service department is trained to only tell you they will reset the connection - try again in four hours. The service is intermittent at best. Can't do this anymore!! In the month and a half I've had them, I have talked to them more times than my previous carrier in ten years. It's cheap, but, if it doesn't work, it's useless.

The phone service itself was not too bad. After deciding to go with another carrier due to better rates, I disconnected with Cordia in the end of January 08' and the next invoice showed I had a credit of $28 and some change to be refunded to me. Since that time I have been in periodic contact with them regarding the refund, they have been giving me the run around and only once in 15 calls was able to speak to a manager. Now here it is 8 months later and still no refund in hand. Finally, as of August of 2008, the company sent me my refund check.