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City Suburban

Heating and Air Conditioning, Water Heaters, Insulation,

About us

Additional address - PO Box 477, Westmoreland, New York 13490. Locally owned & operated. Additional DBA - City Suburban Enviro Systems.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating and cooling, water heater & air quality, furnaces, boilers & duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.930 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 30 reviews

Carol B.
11/2023
5.0
insulation
  + -1 more
More then I could have asked for!
Description of Work: Kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Mark C.
04/2017
4.0
water heater repair
  + -1 more
Job was done as promised.
Description of Work: Replace and upgrade water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Nathaniel G.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul B.
01/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Technician arrived within one hour and replaced water heater. Price was exactly what was quoted. Took a little longer than anticipated due to lack of gas shutoff and tank dimensions were different than old tank. Great service as usual.
Description of Work: Replaced faulty hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Patricia G.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Company did an on site evaluation of installation of a heating system for a 6500 sqft home.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles G.
10/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The installation of the new hot water heating system was performed as scheduled and the quality of the workmanship was excellent. The team insured that the system was thoroughly tested and free of any leaks. The area was meticulously cleaned when the work was completed. Overall, I could not be more pleased with the quality of the work preformed and the new heating system.
Description of Work: Installation of new hot water heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,750

James H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went pretty well. We had to get a newer model but they honored the old price. They were very honest and professional.
Description of Work: Had central Air installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marisa E.
02/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I was out of heat overnight and they came out and checked everything and it turned out my thermostat was bad. They came out really quickly and they were really cheap so I really can't complain. The price wasn't bad for a service call. I would definitely call them and use them again and I did recommend them to my mother.
Description of Work: I used City Suburban for heating and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Paul B.
11/2014
4.0
heating & air conditioning/hvac
  + -1 more
Service performed on boiler, never received estimate for relocating baseboard heater.
Description of Work: Serviced gas boiler and looked at changing baseboard heater location.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Debra H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I did not use this company because another company offered slightly lower prices and was more local. Suburban City was very thorough, professional and offered a competitive price. I would highly recommend them.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Donald C.
10/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: we replaced our 30 yr., old furnace with a new trane, replaced our hot water heater, and had them install a new rinnai direct vent heater in room with no heat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Brian M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
The crew was great they got everything done in one day and cleaned everything up. Very professional and polite.
Description of Work: Installed new furnace and central air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64,000

Michael G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They're very good. Their price is competitive. I've used them a couple of months and they did a good job.
Description of Work: City Suburban did an air conditioner repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN A.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I thought that they did a pretty good job. They came right out and it was a Sunday. It was an emergency situation. The price was normal considering that it was an emergency and it was a weekend.
Description of Work: I have used City Suburban to get my furnace up and running.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dorothy B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We used this same company to replace our furnace a while back. At the time they gave us information on central AC, but we just couldn't afford it. When we finally had enough, we called several places, but again chose City Suburban. They are quick, efficient and have very fair prices. For the first time in years we are comfortable!!!!! With several allergy sufferers, the AC has been a huge help. We would never hesitate to recommend this company.
Description of Work: Central Air Conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Al B.
05/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
City Suburban are good. They came on time and actually finished the work before they thought they were going to finish it. Their prices were average.
Description of Work: They cleaned out our furnace ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Laura A.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were good. They were very professional, very prompt, and were here when they said they were going to be here. They gave a very thorough analysis of what we needed in terms of measuring the dimensions of the house accurately. There were no problems. They were much more expensive than the other companies. He presented us with 3 different solutions and the top end was like $6,000. I guess he wasn't as thorough as the people that we did hire because the other guy just offered us a lot more explanation.
Description of Work: City Suburban gave us a quote on a new furnace.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Lorraine G.
05/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The pricing was fair. They were one of the cheaper ones for what we got. I was happy.
Description of Work: I used City Suburban to put in central air, a new heater and a new water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James G.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were on time, and did what they had to do. They were very good. I would use them again.
Description of Work: 5648598

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob B.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
The contractor showed on time and patiently worked with me to develop a good solution for my need. His suggestion was to install a new unit with new ductwork in the attic since second floor apartments are difficult to cool from the basement. While I liked the solution, the extra cost was too much for my budget. I asked for a modified quote for the reuse of the existing basement ducts however the price remained too high in comparison to other quotes so I went with a lower bid.
Description of Work: I'm new to the area so needed to familiarize myself with local contractors. I selected them due to their reputation and feedback on Angie's List. They came out to quote a new AC unit and a possible upgrade to the old furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rich H.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very good. They come when they tell me. They do the job when they do. They're very clean and meticulous. Their price was a little bit more reasonable than the ones we dealt with in the area.
Description of Work: We used City Suburban for the furnace. They installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathaniel G.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went well. I wasn't sure what I wanted done to start with. I was given a quote for central air, and then a cosmetic wall unit mini split system. I then talked to them again and went with a standard shaped mini split system in 2 locations, and a ceiling cassette in another. The salesman made himself very available in the evenings, and weekends. He was very responsive, and professional. The job was well done, and 30% less than another quote I received.
Description of Work: Set up a mini split air conditioner, heat pump system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Christina L.
01/2013
5.0
heating & air conditioning/hvac, insulation
  + 0 more
Chris and the whole crew were great. Did everything as planned, did a great job, and they were courteous and professional.
Description of Work: New ductwork in attic with new ceiling vents, installed central air, insulation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Al B.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were pleasant and very professional. We are having back to clean our air ducts.
Description of Work: They cleaned our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Val M.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was winter and our furnace broke. They were on time and got it done in hours.
Description of Work: City Suburban installed our furnace in 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200
    • 1(current)
    • 2

Contact information

4777 State Route 233, Westmoreland, NY 13490

www.citysuburban.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Insulation,
Air Duct Cleaning

FAQ

City Suburban is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

City Suburban accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, City Suburban offers free project estimates.
No, City Suburban does not offer eco-friendly accreditations.
No, City Suburban does not offer a senior discount.
Yes, City Suburban offers emergency services.
Yes, City Suburban offers warranties.
City Suburban offers the following services: Residential heating and cooling, water heater & air quality, furnaces, boilers & duct cleaning.

Contact information

4777 State Route 233, Westmoreland, NY 13490

www.citysuburban.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM