Cliff Richardson contacted me within an hour and was here the following morning to check out the problem. While he wasn't able to do the work because it required someone with a backhoe, he was able to diagnose it right away and tell me what needed to be done. He was friendly, courteous, and most of all RESPONSIVE. In addition, he didn't even charge us for the visit. We will *definitely* be using them in the future for any other problems we have.
Description of Work: We were having real trouble with our well water (basically, we didn't have any), so we called Richardson based on reviews on Angie's List after getting the runaround from another local well service company.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward H.
08/2008
5.0
wells
+ -1 more
Very well. See above.
Description of Work: Our jet pump burned out around 11:30pm, and we were left with no water. I called Richardson's around 8:00am the next morning and explained my emergency to Cliff. He came by that day with John and replaced the jet pump, pressure tank and assorted water lines. They were very courteous and professional. They explained how things worked and how to change the filter and "jump start" the pump if necessary. I am very pleased with the new configuration in the cellar; it is very neat and tidy. I whole heartily recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,284
CATHERINE D.
08/2006
4.0
wells
+ -1 more
WE LEFT A MESSAGE IN THE MORNING AND THEY CALLED BACK BY DINNER TIME AND SET UP AN APPOINTMENT FOR THE NEXT DAY. THEY WERE HERE ON TIME. THEY WERE VERY PROFESSIONAL AND ARE EXPERTS IN THIS AREA. THEY HAD THE REPLACEMENT PARTS ON THEIR TRUCK AND DIDNT HAVE TO COME BACK AGAIN. THE PRICE WAS REASONABLE.
Description of Work: THEY REMOVED AN OLD WATER WELL PUMP AND HOLDING TANK AND INSTALLED A NEW WATER WELL PUMP AND HOLDING TANK.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
07/2006
5.0
wells
+ -1 more
IT WAS AN EMERGENCY SITUATION. I ASKED THREE SEPARATE PEOPLE WHO SAID HE WAS THE MOST HONEST PERSON THEY EVER MET IN THEIR LIFE. HE WAS HONEST AND QUICK. HE CAME HERE THAT DAY AND BEGAN WORK THE NEXT MORNING. HE SHOWED ME EVERY SINGLE THING HE DID AND EXPLAINED TO ME WHY HE DID IT. I WAS VERY HAPPY WITH THE PRICE.
Description of Work: THEY INSTALLED A NEW WELL PUMP, WELL PIPING AND ELECTRICAL SYSTEM. THEY ALSO COMPLETELY FLUSHED OUT THE WELL.
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Service Categories
Wells and Pumps
FAQ
RICHARDSON PUMP & WELL SERVICE is currently rated 4.7 overall out of 5.
RICHARDSON PUMP & WELL SERVICE accepts the following forms of payment: Check,MasterCard,Visa
No, RICHARDSON PUMP & WELL SERVICE does not offer free project estimates.
No, RICHARDSON PUMP & WELL SERVICE does not offer eco-friendly accreditations.
No, RICHARDSON PUMP & WELL SERVICE does not offer a senior discount.
No, RICHARDSON PUMP & WELL SERVICE does not offer emergency services.
No, RICHARDSON PUMP & WELL SERVICE does not offer warranties.
RICHARDSON PUMP & WELL SERVICE offers the following services: WELLS & WATER SERVICE.