Sahlems Roofing & Siding Inc

I have been calling for 2 months to have some shingles replaced. When I call they tell me they don't even have a list to give me an idea of when they might get to me. What kind of system is that? Instead I get told that it will be soon and that they only have 1 crew. I'm a repeat customer too so it's sad to see how they treat their customers.

This company is phenomenal. They are extremely punctual, pleasant, friendly, professional, knowledgeable and they are meticulous in their work. My house looks like a brand new home! Thank You to Sahlem’s for your hard and dedicated work to making my house the best looking on the block! If you are every questioning or considering a company this one stands out above all others! Plus they work with you and try to help make logical, smart choices instead of just up-selling. This is Buffalo’s #1 choice for all siding/ gutter needs, at least it is in my book!

Crew arrived on time, provided shroud for house to protect windows, landscaping, etc.; installed new roof. 2nd day crew returned to install new gutters, Workers picked up and removed all debris

It went ok, Just couldn't come out as quickly as what we would have liked.

Installers were quick and professional

They’re fine. No problems. It’s a decent price and quality work. The work is always high quality. They had crew out here, about five fellas out, and they got it done in probably two hours.

These guys were great. They put in a long hard day, and did a great job on both the roof and the gutters. I would hire them to work on my parents house - they were that good.

We left a message asking for an estimate on replacing the entire roof of our house. They never responded to our call. No services, no money paid, NO RESPONSE.

Very good and they were quick to check out an issue I noticed after there was some rain

An update to my last two reviews. The person who was suppose to send someone to fix the issues had fallen ill and was not at work to send them out, so they were not ignoring the issues. Sahlems did come back out. Mike, very professional and another guy came out and spent a few hours fixing the issues. When they were done I took a look, all looks great. They did miss two low nails but I put some roof sealant on them and ya can't even tell. In my last review I said I would not hire them again. But considering it is such a large company and there were a lot of guys here, I can't with a good conscience say that the entire company is bad because of one or two guys lacking a good work ethic or having a bad day. Sahlem's made good on their work guarantee. The roof always looked good now I am sure it is as solid as it is eye appealing. Would I hire them again, Yes. They have been around a long time and I believe in giving people the benefit of doubt. Nobody can be perfect all the time, and they did make it right.

They showed up on time, we were home but nobody ever informed us they were there. It was raining so they waited in their vehicles until it stopped. When they did start they did a really good job of covering all the doors windows and bushes with tarps and boards, moved all my patio furniture off my patio took apart our grills and moved them off the patio. About 6-8 guys were doing their thing for a couple of hours until they took a break. I saw this as my chance to try to escape the house for a moment. Took a quick look around, not knowing how to do a roof i guess things were going ok. About 4pm it looked like they were packing up, i could see they had loaded all the old roofing into a dumpster. They left just as they had arrived without saying a word. They also left all my patio furniture and grills in the yard where they had put them. Anything they moved away from the house to do their job..they left where they put it. The next night it was raining when we arrived home, the downspouts on the gutters go into pipes that go underground. They didn't connect the pipe correctly and the water was all sitting and collecting along the side of my garage. So the next day i thought id go up and look on the roof. While i was up there i noticed a soft spot, the very reason we got a new roof. The screens for the downspouts were gone, and i could see the nails from the shingles in several places. You get what you pay for..but the most expensive isn't always the best either. I only hope it doesn't start to leak.

This is an updated review, after further inspection of my roof I saw the position of the nails. My new gutter is also leaking in the corner. Sahlem's is just ignoring the issues.

Never got in touch with an estimate

Excellent job!! They were prompt & very efficient!!! Our roof looks beautiful!!! Everything was cleaned up after the roof was done!! We would highly recommend them!!! Very professional!!

Workers arrived at scheduled time and completed the roofing job in approx. 5-6 hours. Very professional, put up plywood against windows to protect them, dropped mesh cloth from roof over shrubs for protection. Totally cleaned up the worksite, removed all old materials. Gutter installers came following day for approx. 2 hrs. Installed new gutters and gutter guards. Another worker came later that day and power washed the house. This was not noted in the original contract so it was a nice surprise to have this done as part of the job. Everyone was courteous and I would highly recommend them to anyone needing roof work.

I met with an estimator approximately 2 weeks after calling for an appointment (responsiveness). During my appointment I was clear about what I wanted: a complete tear-off / re-roof with new 1/2 inch decking and new sistered rafters to correct a deflection (sagging) issue I was having in the front of my house. When I mentioned that I did not want new gutters because mine were recently replaced I was told that "that's just what they do" but he'd see if an exception could be made. After waiting approximately two weeks without receiving an estimate I called Sahlem's to check in and was told that there was no record of anyone ever having come to my house for an estimate. In their defense though, they sent someone out the very next day and left an estimate in my mailbox. Unfortunately the estimate was for a tear-off / re-roof, without new decking or rafter repairs and with new gutters. Well done.

We fired a lot of people though, we've got really good people. I went through about 11 contractors, I got who I wanted because for that kind of money I wanted who I wanted. I love that company.

I called him at the number provided on his Angie's List screen. I was pretty annoyed at the response I received when I called. His attitude was bad enough that it seemed like they don't want or need the work. When I told him I was calling because I hadn't heard anything after four days of waiting to hear from my Angie's List request, he told me I was wrong because they aren't on Angie's List. Well, I guess this review is for a "ghost company." I wasted my time waiting for them and then talking to them. Bad News!

House lost shingles during wind storm. Contacted original installer of roofing. Roofing company initially stated they did not do small repair jobs. When it was brought to their attention that they installed the roofing, they suddenly presented a cost schedule for repair that we felt was cost prohibitive. Attitude of representative was poor and unprofessional at best. Wife was upset following interaction. Obviously, they did not want to do repair work. Very disappointed in company and would not recommend them, or consider them for future work. Whatever happened to premier customer service?

Quick response to request for estimate, installation fast and efficient, clean-up fantastic. As soon as I have more $ I'll have them replace the lower roofs.

Excellent.workmanship land very good cleanup

First worker arrived at 8:30AM. They were finished and leaving at 1:30PM the same day and some of the workers took time for lunch. Their work was perfect. Not a single leak. Would recommend them vey highly for the quality of the work done and the pricing.

Excellent turnaround from quotation to installation. The office staff was professional and responsive; the workers were professional and thorough; and cleaned up after themselves. Work was completed in one day.

As far as I can tell, very well. They also cleaned up.

I received two different estimates from different companies and they were much higher for just one project. They did such a wonderful job! I really cannot say enough about them. I was recommended to them by a family friend and checked them out on Angie's list and the work is definitely as good as people say it is! They did shingle/rubber roofing and certainteed siding.