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Roto-Rooter Plumbing & Drain Services

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

See website for additional service areas.

Business highlights

Emergency Services Offered

Services we offer

Residential and commercial plumbing & drain cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

4.6653 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
12%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 426-653 of 653 reviews

Myrna LaRae H.
08/2020
4.0
plumbing
  + -1 more
It was good.
Description of Work: Main valve leak
Rating CategoryRating out of 5
Yes, I recommend this pro

E B.
12/2018
5.0
plumbing
  + -1 more
Great everything works properly.
Description of Work: Added gas line for gas stove and removed non working garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William B.
11/2018
4.0
plumbing, septic tank
  + 0 more
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Description of Work: Replacement of basement sump pump.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Michael O.
11/2017
5.0
plumbing
  + -1 more
Great job!
Description of Work: Needed to install a new shut-off valve due to City water valve not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2006
5.0
plumbing, drain cleaning
  + 0 more
I have no complaints about Roto-Rooter. They came and did the job and were pleasant. I would hire them back in a heart beat.
Description of Work: Roto-Rooter removed some of the roots that were in the drain pipes from a maple tree in the front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dinia &amp; Lloyd G.
07/2006
5.0
plumbing, drain cleaning
  + 0 more
Everything went great. I've used Roto-Rooter many times before, and I've always been happy with the results. They were on time, very professional, very efficient, and the price was reasonable. I will definitely call them again if I have other problems.
Description of Work: Our bathtub was backed up. We called Roto-Rooter to unclog it for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2006
2.0
plumbing, drain cleaning
  + 0 more
I was frustrated with Roto-Rooter because they inaccurately diagnosed the problem with our clogging pipes. The actual problem existed on the outside of the house, not within the interior piping. I would not refer them to others.
Description of Work: Roto-Rooter replaced a toilet and cleaned some clogged drains and pipes.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

07/2006
5.0
plumbing
  + -1 more
I have used Roto Rooter a few times in the past, and feel that they can be trusted as my plumbers. The workers are very professional and responsible. I felt that these guys went above and beyond their job to help me out.
Description of Work: The water would run constantly in my toilet. I hired Roto Rooter to repair the running toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JOHN AND BRIDGET M.
07/2006
4.0
plumbing
  + -1 more
Roto Rooter did good work. Based on my experience with them I would recommend them to my friends and family.
Description of Work: We were having some problems with the hot water heater. Roto Rooter identified the problem, and fixed it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

KEN F.
07/2006
5.0
plumbing, drain cleaning
  + 0 more
I appreciated that Roto-Rooter came out right away to handle our emergency. We called other plumbing companies close to us, but only Roto Rooter responded quickly. It was a difficult job that required they contort themselves to do it.
Description of Work: Roto-Rooter came to unclog a drain for us. It had to with some pipes and a water leak.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

07/2006
4.0
plumbing, sewer cleaning
  + 0 more
When I called, Roto-Rooter guaranteed they would be here in two hours, and they were, even calling 45 minutes before arriving. I thought the price was a little high, even with a 10% discount, but they got the job done quickly and I am very satisfied.
Description of Work: Roto-Rooter cleaned the drain from my house to the street. A sewer line was clogged.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

07/2006
4.0
plumbing
  + -1 more
Roto-Rooter did a good job and I have no complaints about them or their workers. They come in and get the job done right. I would use them again if needed.
Description of Work: Roto-Rooter installed new pipes for us. Everything is now working properly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

07/2006
4.0
plumbing, drain cleaning
  + 0 more
I would recommend Roto-Rooter to all my friends and family. I thought they were a little high. I called them and they were out here in 20 minutes. They were prompt, and provided good quality work.
Description of Work: Roto Rooter removed roots from my outdoor drain tile. They also replaced the kitchen faucet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JULIE R.
07/2006
5.0
plumbing
  + -1 more
Roto-Rooter was very professional. They came in and assessed what was wrong with the leak. When they finished I told them some other work I needed done and they did it. They were very meticulous about their work and wore booties in the house to keep from to keep the floors clean.
Description of Work: Roto-Rooter fixed a leak in a pipe in the basement. They put in some new faucets and a shower head in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

infin T.
07/2006
5.0
plumbing, drain cleaning
  + 0 more
I would recommend Roto-Rooter to anyone and everyone. They are very friendly people. The cost was close to the estimate, and they cleaned up everything.
Description of Work: Roto-Rooter cleaned the outside drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

HENRY W.
07/2006
5.0
plumbing, drain cleaning
  + 0 more
I like the fact that Roto-Rooter says exactly what they are going to do and they are very reliable. The estimated cost was right on.
Description of Work: Roto-Rooter came to do a routine check up on cleaning my sewer pipes and drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Ruth B.
07/2006
5.0
plumbing, drain cleaning
  + 0 more
We have Roto-Rooter come 1-2 times a year to do the same work. They do a good job, and we feel their price is fair.
Description of Work: We hired Roto-Rooter to come and snake out our main drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
1.0
plumbing, drain cleaning
  + 0 more
I had Roto-Rooter come out to unplug the toilet, and four days later it plugged up again and they charged me again to unplug it. I have contacted the plumbers union and they helped me out with the poor job this company did.
Description of Work: Roto-Rooter unplugged the toilet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$297

STANLEY A.
07/2006
5.0
plumbing, drain cleaning
  + 0 more
The drains are working great. Roto-Rooter even guarantees their work. If the drain ever clogs within 1 year they will come out and do it again for free. They are very professional, arrive on time, and are extremely tidy.
Description of Work: I hired Roto-Rooter for a drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

07/2006
2.0
plumbing, drain cleaning
  + 0 more
I was totally unhappy with the price. Roto-Rooter did an okay job but should have cost a lot less. I called and complained for 10 minutes and they only refunded $30. I still have not seen this money yet.
Description of Work: Roto-Rooter cleaned out our kitchen drain because it was backed up and plugged. He was here 1 hr and 5 minutes and it cost too much money($200 an hour).

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

07/2006
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
They guarantee their work, which I find reassuring. I had a problem and they came out right away and fixed it, so I'd say they were very prompt. I would recommend that others use their services.
Description of Work: They cleaned a clogged drain and the sewer pipe.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

AMANDA S.
07/2006
5.0
plumbing, drain cleaning
  + 0 more
My overall experience with Roto-Rooter was very good. They were clean and fixed the problem for me. I would recommend them.
Description of Work: The wash tub downstairs had a clogged drain. Roto-Rooter was able to take care of the problem.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

07/2006
5.0
plumbing
  + -1 more
Roto Rooter has 24 hour phone service. The workers are very friendly and polite. They gave a really good and accurate estimate. I would recommend them to my family and friends.
Description of Work: Roto Rooter came out and fixed a sink and toilet. The toilet needed some new parts.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

07/2006
5.0
plumbing, drain cleaning
  + 0 more
Roto-Rooter is a very reputable company, and they live up to it. The gentleman that came out was very professional and knowledgeable. He was very careful not to get my house dirty while he was working. I'm very satisfied with their work.
Description of Work: Roto-Rooter unclogged a few drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

BOB M.
02/2006
5.0
plumbing
  + -1 more
THIS COMPANY WAS VERY PROFESSIONAL AND DID THE JOB IN A VERY TIMELY MANNER. I HAVE USED THEM IN THE PAST AND HAVE ALWAYS BEEN SATISFIED WITH THEIR WORK. THEY ARE VERY EASY TO CONTACT.
Description of Work: THEY REPLACED A PIPE IN THE WALL.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Contact information

135 S Ave, West Seneca, NY 14224

https://www.rotorooter.com/westsenecany/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Excavating,
Septic Systems,
Hauling,
Air Duct Cleaning,
Natural Gas Lines,
Basement Waterproofing

FAQ

Roto-Rooter Plumbing & Drain Services is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Yes, Roto-Rooter Plumbing & Drain Services offers free project estimates.
No, Roto-Rooter Plumbing & Drain Services does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Drain Services does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Drain Services offers emergency services.
Yes, Roto-Rooter Plumbing & Drain Services offers warranties.
Roto-Rooter Plumbing & Drain Services offers the following services: Residential and commercial plumbing & drain cleaning.

Contact information

135 S Ave, West Seneca, NY 14224

https://www.rotorooter.com/westsenecany/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day