Ohrt & Goodman Inc

Long story short: Ohrt and Goodman installed a new roof around 2010, and by their own admission, did a completely terrible job. Gutters were installed incorrectly, as well as general pitch and other areas as well, and as a result we get frequent leaks. Even though they fully 100% admit that this was their fault, and was their installation error, they will not offer any discount on repairing. Furthermore, their quoted price to repair is higher than many other more reputable roofing companies in the area. It is incomprehensible to me that they admit egregious error, yet will do nothing about it. Stay far, far, far away from Ohrt and Goodman. Their company may have been around for 140 years, but they will not survive much longer with this level of professionalism and quality. I'd be happy to elaborate if you need more details.

My roof was leaking so I a sent a message here on Angie's List and no one contacted me. I called them and scheduled an appointment for an estimate. The first appointment was re-scheduled which at the time was fine because I know things come up. My rescheduled appointment was for 4 to 5 pm. As of 5:30pm no one showed up and no one called. I called in and was told "I don't know why no one showed up. I don't know where they are." The lady said she would make a call and I would be contacted. 30 minutes go by and nothing. I called back and the lady said "Oh, I just got ahold of Melissa. You will get a phone call later." I asked if anyone was coming out and was told "I'm just an answering service, I already told you to wait for a call." This was done in a very rude tone. Another lady called me 10 minutes later and said "Do you still want him to come out? He will be another 30 minutes. I have no idea when your appointment was for." I explained that this is the 2nd time no one has come and this time they are 2 hours late. Her reply "Oh well, do you want him to come?" She then hung up on me. She yelled the last statement. Their lack of professionalism was astounding. I am blown away that as a potential customer I am being yelled at for questioning why they were 2 hours late after one already cancelled appointment. So if they ever do come, what confidence do I have that will even show up to do the work? Or what quality will it be if this is how a potential client is treated.

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They were right on time for our appt. did all that we asked and were careful not to damage the existing shingles when doing the work and inspection. Very thorough, courteous, knowledgeable. We heartily recommend them.

Start to finish, it went great! No complaints. I asked for an estimate, they came and looked things over, then explained what options I had. I chose to have entire roof re shingled. They removed old shingles, installed new ones and adjusted gutters so that they are pitched properly. They replaced some rotted decking and rafter ends. They also pointed the chimney. The final bill was exactly what they had estimated. I am very satisfied and would recommend them to family and friends.

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Work took several days. Too long to give a blow by blow. As above, work thorough and professional. Crew polite, responsive and hardworking.Office staff easily accessible and very helpful. Quality good. Follow-up good. Everything looks really nice.

Severe wind event, ice storm resulted in house having to be sided twice in the past 10 years, new gutters installed last summer, gutters cleaned, minor roof repairs over the years -- a trusting and fair professional relationship has developed to the point we would not call anyone else for this kind of work.

They do roofing and siding. When I called they got back to me right away and came out for an estimate. The price was fair and I was happy with it. They did a good job on the work and they cleaned up afterwards. I was pleased with the outcome.

They did a great job. I don't remember how much I spent because it's been a long time. I do remember that they did a great job. I would recommend them in a second to anyone. They just have good prices and they did great work. They stood behind their work. I will absolutely use their services again in the future.

I worked primarily with Russ. He was very professional throughout the project. He asked for my input and honored my wishes about placement of the unit and the vents whenever physically possible. He kept me apprised of each stage of the work as it was completed. The men worked as unobtrusively as possible in the house and yard. They left the area clean each day. This project was very challenging because of the depth of the crawlspace. In addition, parts of the crawlspace had a wall that separated one section from the other. In other places, the studs ran vertically next to sections where they ran horizontally. All of these issues were discovered during the project and explained in the context of planning placement of the floor vents. At all times, Russ was friendly, positive, and a creative problem solver. The installation took longer than I originally thought it would, but I understood why, as well as the final cost. The installation was completed just in time for an extended heat wave. We are extremely happy with the final results.

They were the most expensive of all the bids. The shingles were around $21,000 and then if we wanted gutters and other add ons it was almost $30,000. I don't know if they were worth the price, but I was pleased with them. They were still about $5000 more than the others. They had an A rating with the BBB and with Angie's List. They did what I expected, they showed up and gave me a bid.

They just came and did what they had to do. They redid the gutters and did some patchwork of siding around the garage area. They did pretty good work and didn’t make any mess. It was satisfactory. Our overall experience with them was good. We haven’t used them for a long time now.

I remember that the price of the job wasn't as much as I expected it to be. We got a couple of other estimates that were more expensive. This company was very prompt and courteous. They could come in and talk to you ahead of time about everything they offered to do and how much it would cost. They weren't high-pressure or pushy. They were very pleasant and friendly. They also cleaned up everything very well.

Wonderfull. A very professional group. A subcontractor did the tear down and clean up of all old materials. The roof work was started on the dates they said it would. The roofing crew was puctual every morning there by 7:30 am. Due to some rain, they stayed 'till 6:30 pm putting up shingles and putting up a tarp to cover any area not covered. In October it's getting dark at 6pm, so they were using headlamps to finish. In addition, during the tear-down, we noticed the chimney had loose bricks and mortor. We hired another contractor to fix this. The roofers were very good about working with and around the other contractor. The final cleanup by the roofers was great. Not a single nail found in the driveway, and we triple checked ourselves. This company is not the cheapest, but the work was done on time, no leaks or loose shingels as this is almost a year later. A very professional company. I'd hire them again in an instant.

I wasn't very happy with them and they were very unprofessional. The gentleman who came here spent more time telling me about his political views and also the views of the neighborhood. The estimate that he gave was $4000 more than the other company which actually did the work. They didn't do any work for me, but the whole procedure of getting an estimate was difficult. They were kind of dressed really dirty too. They have done work for my neighbor and the work looks great, but they had a completely different experience than I did. I would never use their services again.

They were efficient and good quality.

Their services is excellent. I've never had a problem with them, I can trust them and they also come on time and if they aren't going to make it on time they call. I would recommend them to others.

It went very well. They made strides to keep the area around them clean. They picked up any nails that fell on the driveway. They were careful with the flowers and bushes around the house so as not to damage them. They did EXTRA work for which I was not charged for........installed new vent holes and covers for dryer, put up new door chimes, safety lights, etc. I was extremely pleased with the work.

Ohrt and Goodman Incorporated were wonderful. They did excellent work with speed and efficiency. There were no surprises or hold-ups. They came as agreed and got the job done right on time. They were professional and courteous as well.

This company had just installed new roofs on the house and garage in 8/05- price included new vents for the attic and ice shield on the house roof as well as a chimney cap. Job took 2 days as the house roof was a tear-off. Workman arrived on time, were precise about their work, did exceptional clean-up, and delivered the completed job in the time frame promised. Also in 4/06, they installed a new downspout on the front of the house and redirected the existing gutter on the roof to this downspout.

All the work went very well and to date has been very satisfactory.

Ohrt and Goodman did great work. They gave us an estimate for the job but we had them do some extra work. This did increase the price accordingly. They did a great job of making sure all materials were picked up.

When faced with the loss of heat in the middle of winter, Ohrt and Goodman were able to come out quickly and fix the problem. Even special ordered a part to come in by the next day. They were concerned with us being without heat and worked quickly to repair it for us.