Rockland Appliance Center

Appliance Repair, Appliance Sales and Installation

About us

Family owned business servicing the Rockland County area for over 60 years. Additional DBA - United Appliance Parts Distributors.

Business highlights

76 years of trusted experience

Services we offer

Residential appliance sales of washers, dryers, refrigerators, dishwashers, microwaves and cooking appliances. We also service washers, dryers, dishwashers, and ranges. We no longer service refrigerators.

Reviews

4.941 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 26-41 of 41 reviews

Nora W.
05/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Installed a new washing machine (purchased at their showroom) and removed old machine. Free delivery, installation and removal of broken machine. Knowledgeable sales person. Went to this local smaller business because of dissatisfaction with customer service at Lowes and because their repair service fixed our oven on the day before a holiday with the same level of quality service. They will be our "go to" for future appliance purchase and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$865

Nora W.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the igniter in my oven. Was pleasantly surprised that they could fit me in the day before a holiday. Every aspect of the service was good, prompt, courteous, reasonably priced. I would definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

joan K.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: fixed washing machine and dryer at different times

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

PAUL K.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael K.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: The dryer belt broke and had to be replaced. Unfortunately they did not have the replacement on hand or at the store so I had to wait until the next week for them to get it and to get it installed. The price seemed a little high for the work done. Once the repair man came with the replacement, it took him about a half hour to replace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Janet R.
11/2013
5.0
appliance repair
  + -1 more
They assessed the problems with my dishwasher. It was helpful to know the exact |issues with the pumps...too expensive to replace. I replaced the dishwasher instead. |I felt confident that I was given accurate information.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Arthur C.
08/2013
5.0
appliance repair
  + -1 more
Excellent1 Pickup-ed old, installed new, cleaned up.
Description of Work: Replaced washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Shirley W.
03/2013
4.0
appliance repair
  + -1 more
Never used them.
Description of Work: I never used them. Was able to troubleshoot problem myself.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria W.
02/2012
5.0
appliance repair
  + -1 more
They are wonderful. They are honest, punctual, and know what they are doing. I would never use anyone else.
Description of Work: They came to check my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loretta M.
10/2011
5.0
appliance repair
  + -1 more
My washing machine was leaking from the bottom. I called Rockland Appliance Center and was told that a repairman would be in my area in two days. I made the appointment. The gentleman called on the appointed day and time to make sure I was home and arrived shortly later. He located the problem, which was a cracked motor, and repaired the washing machine by installing a new motor. He was punctual, knowledgeable, efficient and courteous.
Description of Work: My washing machine was leaking from the bottom. The repairman discovered the problem was a cracked motor and replaced the motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

ROSEANN A.
08/2011
5.0
appliance repair
  + -1 more
They were efficient, on time, and had a reasonable price. One part they had to replace twice but they didn't charge me for the labor on the second installation.
Description of Work: I had a problem with my refrigerator and they had to come out a couple times but finally got it working after replacing a few parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

HOWARD G.
02/2011
5.0
appliance repair
  + -1 more
They checked it out but did not find any problems with it. They came promptly as scheduled and we paid only for a service call. It's now more than a month later and it is working fine, the problem seems to have gone away.
Description of Work: We called Rockland Appliance to look at the flame on our gas stove, which appeared orange rather than blue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bennett P.
12/2010
5.0
appliance repair
  + -1 more
Good
Description of Work: Malfunctioning dryer was successfully repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph M.
02/2010
5.0
appliance repair
  + -1 more
Fast and neat, no problems. Very friendly.
Description of Work: Repaired convection fan in stove.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LINDA R.
09/2007
5.0
appliance repair
  + -1 more
I've told so many other people how good this company is that you would not believe it. They are great at what they do. They get to you right away. They are helpful and affordable and I just like them a lot.
Description of Work: My washer began spilling water onto my floor and my dryer wasn't heating properly. This company resolved both problems recently by replacing parts and tinkering around with my units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ALI A.
01/2006
5.0
appliance repair
  + -1 more
I THINK THAT THE PERSON THAT THEY SENT WAS EXCELLENT. HE KNEW EXACTLY WHAT WAS WRONG, AND HE HAD THE PART IN HIS TRUCK. IN MY OPINION THEY WERE THE BEST REPAIR SERVICE I HAVE EVER HAD.
Description of Work: THEY HAD TO PUT A NEW MOTOR INTO THE WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

128 West Nyack Way, West Nyack, NY 10994

http://rocklandappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation

FAQ

Rockland Appliance Center is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

No, Rockland Appliance Center does not offer free project estimates.
No, Rockland Appliance Center does not offer eco-friendly accreditations.
No, Rockland Appliance Center does not offer a senior discount.
No, Rockland Appliance Center does not offer emergency services.
No, Rockland Appliance Center does not offer warranties.
Rockland Appliance Center offers the following services: Residential appliance sales of washers, dryers, refrigerators, dishwashers, microwaves and cooking appliances. We also service washers, dryers, dishwashers, and ranges. We no longer service refrigerators.

Contact information

128 West Nyack Way, West Nyack, NY 10994

http://rocklandappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM