BP Residential Heating and Cooling LLC

I will not recommend have businesses with this provider He overcharges for his services . My humidifier was not working because the two power wires were not connected somebody disconnect them so he did that only and I ended up with a $172.00 dollar bill just for that I was ripped of from him . I recently bought this house and wanted to support local businesses and money stay on our community but seems this didn’t end up we’ll definitely he lost my businesses will never call again Be careful !!!

All is well and we're enjoying our new water heater. Hope it lasts a long time

I felt that I was totally ripped off. The man replaced the thumb gum around the pipe that goes into the house. He charged me $51.00! I looked it up on the Loews website after, and the exact same product was $2.98!!!! He also arrived an hour before the agreed upon time so I missed an appointment that would have only taken about 20 minutes up in the Village.

Mike was great...again (my 3rd time utilizing his services). Showed up on time and got the job done quick. He's a straight shooter and doesn't try to sell you parts you don't need. WILL be using again

Fantastic. Knowledgeable and helpful.

One person came out to complete the work. It took him maybe an hour. The area was left clean when he was done with all the work.

Great!! I chose the 12PM -4PM time frame for my service. Michael (the owner) called around 2:45pm & said he would be here in 1/2 hr. and he WAS! I was extremely pleased with his service. He was very friendly, very informative, and patient with all my questions. I was also very happy he put on booties before he came in my house because it was snowing out. I HIGHLY recommend doing business with BP RESIDENTIAL HEATING &COOLING, and I definitely would use them again when I have a need.

Mike was prompt, courteous and respectful. We paid for one-hour of service, but he stayed nearly two. He made suggestions and fixed the issues we were having for no additional charge.

Very professional and punctual. My only negative is that the hot water heater was manufactured in 2014.

We normally use a large company for our furnace/ac annual tune ups, but decided to try BP when they ran an Angies List deal. The person we spoke with, Michael, was very professional and courteous in setting up the appointment, and was equally so when we cancelled the appointment in favor of a lower cost tune up deal from a company that was closer to us. He could have made that situation awkward, but was very nice about it, and we will definitely consider using him in the future.

We've had some experience with BP Residential. The service and the price has to be top notch. We used them six months ago. It cost $85.

Service provider did a great job and offered some suggestions to further improve performance. I added service to the original Angie's list order, and he prorated the additional cost. I would recommend this provider to others needing heating/cooling work.

Michael was very prompt, friendly and knowledgable. He talked me through a quick assessment of the situation over the phone before he could get here, and arrived promptly as scheduled. I thought the price was very reasonable, less than I had guessed it was going to be for the amount of time he spent resealing the fittings and checking things out. He also pointed out a few things that should be attended to soon. I think some of these smaller businesses can offer better prices and more personable service than others. Very professional overall.

I did only what I had to do to sell the house

excellent service-went over everything and explained everything Mike was doing. would highly recommend I will call him next Spring to check my air-conditioning

They were very friendly and professional. I would use them again if anything came up!

Mike was very helpful and knowledgeable. He did a good job and provided me with an excellent furnace at a great price. I am pleased with his work and would recomend the company to others.

My experience with them went pretty good. I'd use them again.

Got the $69 furnace inspection which was way past due. Was not surprised that they found a few parts that could be replaced. They were very clear that they didn't need to be replaced right now but that they were failing (not surprising since it has been years since it was looked at). A quick replacement of a few parts and the job was done.

He hooked up a meter to the cooling line and said that the 'pressure was good'. He then took a garden hose and sprayed off the outdoor AC unit. He said he was all done. I asked him if he took the shroud off the unit and cleaned the interior... the fan, filter, lines etc. and he said yes and then left. I knew full well that he did not do this because he was not outside long enough to do so. When he left, I took it apart the unit myself and cleaned it. The unit was filthy, as the garden hose only cleaned the areas where the water got thought the shroud. I wish you could post pictures on this site because I have before and after pictures from when I removed the shroud and cleaned the unit myself. Don't waste you money with this guy.

We were very happy with the service and we would definitely use this provider again. The work was done very professionally and everything was explained carefully to us.

Great job. Showed me the access to the humidifier system and the type of filter needed for that.

The repairman arrived promptly, and was extremely personable and friendly. He was not at all in a rush, and took the time to answer every question and to explain how various components worked. He did what was needed to get the unit cooling again. Nothing was done without my approval and the cost of each part replaced was very clear before he proceeded. I absolutely will use this provider for any and all future needs.

I've used BP three times now and Mike is always responsive, prompt, polite and thorough. He explains everything he does and things we can do to improve the appliances and air flow in our home. This time I bought the Air conditioning tune up deal from Angie's List and he was great again. We had to replace one part, but prices seem reasonable and we will use them again.

all went very well. individual checked the A/C unit and all other areas related to it.