. OWNER RESPONDED . HE WAS PROMPT COURTEOUS, AND OFFERED A FEW VALUABLE TIPS.
Description of Work: CLEANED CHIMNEY
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Nicholas S.
12/2014
5.0
chimney repair, chimney sweep
+ 0 more
Chimney Doctors did a good job cleaning our chimney. They were very pleasant and we would use them again.
Description of Work: Chimney sweep.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166.25
Bonnie N.
10/2014
5.0
chimney repair, chimney sweep
+ 0 more
They were on time, friendly, and courteous. They expalined what repairs were needed, and when they needed to be done. I will call them for future repairs.
Description of Work: I called them to inspect and clean our chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Keith D.
07/2014
5.0
chimney repair, chimney sweep
+ 0 more
All technicians arrived promptly and got to work immediately. They layed down tarps and did an excellent cleaning of the chimeny. The technician also helped me to understand the proper use of the wood burning chimney as I am a first time homeowner. He also helped to secure the grating infront of the chimney which was loose. Excellent service and I will be using every year to have my chimney cleaned and any chimney work performed!
Description of Work: Chimney sweep
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lance S.
05/2014
5.0
chimney sweep
+ -1 more
Very professional- the woman who called worked hard to find a convenient time for the cleaning. The service was thorough. The gentleman followed up soon after regarding his findings. Great work!
Description of Work: Clean a chimney in a residence. Hasn't been cleaned in years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
Maryann S.
02/2014
4.0
chimney repair, chimney sweep, fireplaces
+ 1 more
They arrived on time and were courteous, very neat and answered all questions. We discussed the pros and cons of cleaning the trap in the basement but I declined to have that done. I will use their services again.
Description of Work: Swept fireplace and inspected
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$189
John M.
02/2014
5.0
chimney repair
+ -1 more
After some negotiation of terms of payment the contractors price was approved for owner's check for the full amount upon completion. Then contractor's insurance agent sent us a then current certificate of insurance. Contractor arrived with two helpers and two company vehicles on agreed upon date, when the outside temperature was about five degrees F. The attitudes and workmanship, under these difficult conditions were excellent.
Description of Work: Chimney Doctors installed a welded stainless steel flue liner within then existing damaged oil furnace chimney ceramic flue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,490
Response from CHIMNEY DOCTORS
Hello, We believe that you were a victim of an impostor going around using our name CHIMNEY DOCTORS TM. We recently received some complaints when we followed up the workmanship was a big disappointment & a serious safety hazard. We are sending out this message to offer a free follow up / video scan at no cost. Our Agents will be in your area in the next 30 days. We basically make a visit its about 15 minutes we video scan the chimney, take some photo's measurements that's sent to us. Our team review's the digital content we send you a email with all the digital files you own them and give you our professional opinion. If we do find neglect in any workmanship by these impostors we will assist you rectifying them and filing your claim. no obligation, no cost we offer you only the truth and the digital content to proof it. Feel free to contact us at anytime info@chimdocsny.com to schedule an appointment. CHIMNEY DOCTORS TM Research & Development Team YOUR FULL SERVICE CHIMNEY CONSULTING PROFESSIONALS Advocate & Public Awareness Campaigning Chimney Doctors of Americas Corp. US 8004SWEEPS (4793377) "It takes 50 years to build a reputation and 5 minutes to destroy it. If you think about that, you will do things differently.” - Warren Buffet-
Jocelyn R.
01/2014
5.0
chimney sweep, fireplaces
+ 0 more
Very professional. Showed up 15 minutes early, kept me informed of process and was very friendly.
Description of Work: inspected and cleaned out the fireplace chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
David R.
11/2013
5.0
chimney sweep
+ -1 more
The service technician showed up and promptly went about cleaning the fireplace. He kept the surrounding area protected with a tarp. There was no noticeable excess soot or debris flying about. After cleaning the fireplace, he went on the roof to conduct the chimney inspection. The technician was courteous, polite, and thoroughly professional. This was a great experience!
Description of Work: Cleaned and inspected the fireplace and chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187
Philip C.
10/2013
5.0
chimney repair, chimney sweep
+ 0 more
Very well was puntioual finnished in a timely manner and celaned up
Description of Work: Repaired the connection of my furnace to the chimney and a t celanout in Chimney
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$610
MICHAEL M.
10/2013
5.0
chimney repair
+ -1 more
The Chimney Doctors team was punctual, professional and thorough in all respects. Although the job required the breaking and removal of the old flue tiles, the work site was kept very clean and the job was completed in one day. Tom knows his business and ensured that the job was done properly. He even took care of small problems he noticed along the way without any additional charge, We were very happy with this contractor and plan to use him again for installation of a stove in another fireplace next year. He readily honored the Angie's List coupon.
Description of Work: Tom and his assistant installed a stainless steel liner in our large chimney. This entailed breaking out the old flue tiles to install the proper size liner and installation of thermix insulation around the new liner. He also installed a new concrete crown on the chimney and sealed the chimney flashing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Donna V.
09/2013
5.0
chimney sweep
+ -1 more
They were great. They were very professional and even early to the job. The cost was less than we thought. They cleaned up wonderfuly after the job was done. I will use them again!!!
Description of Work: They cleaned our chimney and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Robert H.
09/2013
4.0
chimney repair
+ -1 more
Awaiting other bids before deciding on which contractor to use.
Description of Work: Did a thorough review of chimney problems, possible liner and flue repairs/replacements. Sent a prompt estimate of price for 2 separate repairs
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon D.
09/2013
5.0
chimney repair, roofing
+ 0 more
They did a great job. The two guys that came in were here all day. They showed up when they said they were gonna show up. They really did god work. I can’t say enough good things about them. Tom was fabulous. He showed up when he said he was gonna show up. The prices were what he said were gona be. He’s very polite. I had a very good experience with him. I was happy with the price. I didn’t know what it was going to be because I had no comparison. Because I paid him cash, he knocked off $150 so I thought that was really fair.
Description of Work: Chimney Doctor came out and extended my stove pipe from my fireplace. I had a metal roof so he cut the roof and put some flashing in and seal it up. They’re coming back on October to build my hearth from the inside as well and put in a non-combustible material in it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Julia W B.
09/2013
5.0
chimney repair
+ -1 more
All work completed in timely fashion. Prompt and very professional. Explained what needed to be done to repair leaking chimney and why it should be done. Removed all debris from work areas and were very neat. Chimney no longer leaks at all.
Description of Work: Installed stainless steel liner from furnace to top of chimney. Installed new concrete crown on top of chimney. Installed step flashing . Installed top ceiling damper.
Arrived on time. Worked diligently through hot day weather. Informative, communicative and polite. Tom G. the owner and his helper put in the time and skill and materials to earn the fee. Came with all first class equipment and materials.
Description of Work: Repoint and new flashing cut in for brick chimney flue and new stainless steel chimney cap for another chimney.
In addition to the cleaning this season we had the chimney relined the season before. Professional, cleaned up after themselves inside. Also did masonry work on the chimney. (We did notice not as meticulous cleaning up the roof from the masonry work, but who looks at the roof?) Old pieces of chimney did fall after a heavy rain.
Description of Work: Chimney cleaning/masonry work/relined/camera inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Amy C.
08/2013
3.0
chimney caps, chimney repair, masonry
+ 1 more
I have an ancient painted chimney that had begun to hold water & leaked into the fireplace, attic, wall & basement. After getting estimates from 3 contractors who disagreed with what was wrong, I had a new liner put in the chimney & some minor repointing done. The liner was installed very badly & did nothing to stop the leaks. I then joined Angie's List & called the Chimney Doctor. He came promptly & spent a significant amount of time inspecting, pointing out errors in the prior liner installation, giving me suggestions. I was impressed with his knowledge and sincerity. I hired him to do the repairs necessary & if that worked, hoped to have him install a wood stove. I also hired another contractor to repair the significant water damage to the side of the house. I had to coordinate his busy schedule with the other contractor, which delayed work for several days, but Tim was very helpful in keeping me informed & coming when he said he would. Unfortunately, when he returned the 2nd time, he forgot the 5" pipe and cap that he said he would provide to fix the prior liner installation. I paid him for the repairs & he agreed to come back again sometime & install the cap & repair the pipe. I haven't seen him since. More than that, the repairs have done nothing to stop the water coming into the house. The basement is still wet, there is still water in the fireplace & dampness in the mantle. I'm not saying he did bad or unnecessary work - but it didn't do anything to fix my problem. And he hasn't called to come back to fix the liner that he told me twice he would do.
Description of Work: installed flashing along side of chimney, repointed several patches in chimney, adjusted & caulked chimney cap.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$1,200
Rich S.
06/2013
5.0
chimney caps, chimney repair, fireplaces, masonry
+ 2 more
I found this provider here on the List, and called them. I set up an estimate time, and they came and looked at the job . The estimate was emailed to me after we talked on the phone. Both my wife and I work, so it was convenient to do everything by email. Tom showed up on the scheduled day, and did a fine job. I can be picky, but the work, and the cleanup were just fine. I not hesitate to call Tom again for a chimney repair.
Description of Work: We had our chimney repointed 3 feet down from the top, and a stainless flue protector was installed
Arrived on time and was very professional, took time to answer all questions and concerns.
Description of Work: Chimney Cleaning/Sweep
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Katie K.
05/2013
4.0
chimney caps, chimney repair, chimney sweep
+ 1 more
Wonderful, punctual service. Very knowledgeable. Provided estimates before promised the job. Realiable, punctual, and friendly.
Description of Work: Replaced chimney liner & caps
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Tom S.
03/2013
5.0
chimney repair
+ -1 more
Not much to tell. All work was performed in one day and the contractor fully cleaned up after himself.
Description of Work: Installed stainless steel liners in two chimneys to vent new gas furnaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Michel B.
02/2013
4.0
chimney caps, chimney sweep
+ 0 more
They cleaned our chimney, were careful not to dirty the place. Installation of damper was done quickly. Seems t owork fine.
Description of Work: The price for the job seemed on the high side however we did not get quotes, so our assessment is not based on comparative shopping.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
David H.
01/2013
5.0
chimney repair
+ -1 more
When I called them, I mentioned that we needed a new cap for our chimney and would like an estimate. The initial person set up an appointment for an estimate. I got a call back later that evening saying they don't do estimates on caps as they are pretty standard and wanted to let me know what that would cost and make sure I still wanted them to come out. I appreciated this phone call, the cost was the same as others were telling over the phone and as I already had an appointment to have them come out, I went with them. The cost was a lot more reasonable than I thought it would be based on what friends thought. That's because what I really needed was the chase top, not a cap. When the gentleman showed up at the appointed time, he saw what was needed and said they would work up an estimate and get back to me. They got back with an estimate when they said. The chase top is a custom piece and would take a few days before it could be installed. It took a little longer than they said (just a couple days) but they had me approve it before placing it on and it is great!
Description of Work: I called to get an estimate on a "chimney cap" but what I needed is called a chase top. Which explains why the estimates I was getting over phone was a lot less than I thought I was going to have to spend. I was not calling it by it's right name! When the gentlemen showed up to replace my cap and heard that I was getting water in my chimney and saw the rust on my chimney, he told me I would probably need a chase top He got up there to confirm that. He said they would work up an estimate and get back to me. They did so very quickly. The chase top was custom made and they installed it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Chimney Sweep,
Chimney Caps,
Fireplaces,
Masonry,
Roofing,
Gutter Cleaning
FAQ
CHIMNEY DOCTORS is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
CHIMNEY DOCTORS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CHIMNEY DOCTORS does not offer free project estimates.
No, CHIMNEY DOCTORS does not offer eco-friendly accreditations.
No, CHIMNEY DOCTORS does not offer a senior discount.
Yes, CHIMNEY DOCTORS offers emergency services.
Yes, CHIMNEY DOCTORS offers warranties.
CHIMNEY DOCTORS offers the following services: SERVICE, REPAIRS & INSTALLATIONS ON ALL TYPES OF CHIMNEY'S & FIREPLACES