They performed sloppy and unprofessional work. They left dirty broken tiles the floors, corners, areas under the appliances remained dirty from sewer water. Two of the three drying machines were not working I asked them to return to complete the job and again the mess that they left behind confirmed that this was outside of their capability. I regret that I did not call Servpro.
Description of Work: Cleaning the floors and walls and removing contaminated floor tiles - basically mitigating the backup of sewer water in the basement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Mary J.
11/2014
5.0
carpet cleaners
+ -1 more
It turned out very well! They did an excellent job. They got out dirt that I did 't think was possible.
Description of Work: They cleaned 5 rooms of carpet for $139!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Laura-Kayne M.
05/2013
5.0
carpet cleaners
+ -1 more
I made a complaint about noise and received a prompt, courteous and very nice call from the President. I was so pleasantly surprised. I would use and recommend these folks. They take customer service ( and cranky neighbor) very seriously. Thank you
Description of Work: Very nice response to my complaint . Truly professional!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL L.
06/2012
5.0
carpet cleaners
+ -1 more
They were referred by a friend who had used them. They were very good and I thought the pricing was very fair. I will use them again in the future.
Description of Work: I used Steamway for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Scott S.
09/2011
4.0
carpet cleaners
+ -1 more
STEAMWAY - Carpet Cleaning Steamway, did very good, I was very pleased. They were quick, got here on time, and that is what is important to me, and they did a good job.
Description of Work: STEAMWAY - Carpet Cleaning I had Steamway, clean my carpet about a month ago. It cost $200.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Howard D.
04/2011
5.0
carpet cleaners
+ -1 more
It was very good. They did a very good job. We thought there was a stain they didn't get the first time and they came back and did it cheerfully.
Description of Work: We used Steamway to steam clean the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
RONALD V.
01/2009
5.0
carpet cleaners, floor cleaning
+ 0 more
They possessed excellent workmanship. He was on time, extremely professional and responsive. Tim came to our home and gave us an estimate for the area rug and carpet. We decided after to have the tile done in the kitchen and dining room. We had used another company previously. Tim's work was superior and the price was right. We will be using him again.
Description of Work: I had an area Rug cleaned, stairs and two bedrooms, sofa and love seat. They also did the tile and grout in kitchen and dining room.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing
FAQ
STEAMWAY is currently rated 4.3 overall out of 5.
No, STEAMWAY does not offer free project estimates.
No, STEAMWAY does not offer eco-friendly accreditations.