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Royal Carpet Care

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Royal carpet care has been family owned and operated since 1983. We offer you the most thoroughly researched and technologically advanced cleaning systems available on the market today. We also offer the most courteous and personalized service possible. With our many years of experience, you are assured the finest work money can buy. Award winning.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, upholstery cleaning oriental & area rug cleaning in your home or at our plant, pickup & delivery. Tile & grout cleaning, scotch guarding, deodorizing pet odor control & water damage.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 190 reviews

Betty A.
11/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
It all went well. Chris arrived on time and explained everything he was going to do before he even dragged all his equipment inside the house. He looked the couch over thoroughly at first and explained there were some spots he would do his best to remove but could not guarantee it . In the end he did remove many of the stubborn stains. The couch looked great after it was all done. The runner and steps all looked refreshed, too. He even cleaned 2 small additional runners I had in the hallway which was a nice treat as it is always nice when they do something extra. Just doing this one extra detail was one reason why I would use this company again.
Description of Work: cleaned a sectional sofa, runner in hallway with some stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Royal Carpet Care
Thank you for taking the time to write a nice review. Hope to do business with you in the future

Thomas V.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I called Royal Carpet Care and asked for a quote concerning several area rugs that were in desperate need of cleaning. The gentleman on the phone was very professional, giving me several quotes according to the size of the area rugs and was very accommodating when it came to giving me dates for pick-up of the area rugs. He was also very accommodating in having the rugs cleaned and delivered in a timely manner since I was having an important dinner party. He showed up when he said he would and there were no surprises when it came time to paying the bill. I will definitely use this company again in the future.
Description of Work: Removed area rugs to be cleaned at their shop and returned them in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Royal Carpet Care
Thank you for taking the time to write a nice review. Hope to do business with you in the future

Jeanmarie W.
10/2014
5.0
carpet cleaners
  + -1 more
Great! He arrived on time was very professional and most importantly results were better than expected! Tiles good as new!! Getting ready to use again!
Description of Work: Cleaned the carpet in 4 bedrooms and 2 large living spaces, carpet on the stairs and landings and steam cleaned tiles in large kitchen and entryways

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Royal Carpet Care
Thank you for taking the time to write a nice review. Hope to do business with you in the future

Steven L.
10/2014
5.0
carpet cleaners
  + -1 more
Was a last minute call and were in the process of moving in and they showed up the same day and did an outstanding job, really couldn't be happier with there work!
Description of Work: Cleaned rugs and carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Royal Carpet Care
Thank you for taking the time to write a nice review. Hope to do business with you in the future

Bernard D.
09/2014
5.0
carpet cleaners
  + -1 more
Job well done. Very pleased with result
Description of Work: Clean carpet in den stairs and long hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Royal Carpet Care
Thank you for taking the time to post a review. We are looking forward to serve you in the future

William M.
08/2014
5.0
carpet cleaners
  + -1 more
Adam, the service tech was on time, courtious, moved light furniture, and did a great job of cleaning the carpets. Highly recommend.
Description of Work: I room, stairs, hallway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Royal Carpet Care
Thank you for taking the time to post a review. We are looking forward to serve you in the future

Olawunmi L.
08/2014
5.0
carpet cleaners
  + -1 more
The carpet was well cleaned, they did a good job.
Description of Work: Royal Carpet Care cleaned all the carpets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Royal Carpet Care
Thank you for taking the time to post a review. We are looking forward to serve you in the future

Janice I.
07/2014
5.0
carpet cleaners
  + -1 more
Amazingly professional. Very polite and professional. All expections met. Highly recommend. They have done our professional office also. Great company
Description of Work: 3 area rugs. 6 dining chairs and livingroom couch and two chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Royal Carpet Care
Thank you for taking the time to post a review. We are looking forward to serve you in the future

Deborah H.
06/2014
5.0
upholstery cleaning
  + -1 more
I brought my pieces to Richie, the owner, at his W. Babylon location to allow him the flexibility of trying different things at different times which could not have been accomplished with a house visit. Although Richie was not able to get all of the stains out, I left confident that if he couldn't do it, nobody could. He was very knowledgable and a very nice man. I would highly recommend him to everyone.
Description of Work: Difficult stains on two couch cushions and a bench.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Royal Carpet Care
Thank you for taking the time to post a review. We are looking forward to serve you in the future

Doris G.
06/2014
5.0
carpet cleaners
  + -1 more
They just did a great job. They are reliable. They are very professional. I will use them again. They are the best.
Description of Work: I used the services of Royal Carpet for carpet cleaning in my living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Claudio M.
05/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great! Fabulous service and complete professionals through every part of the process.
Description of Work: Cleaned four large area rugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kevin C.
05/2014
5.0
carpet cleaners
  + -1 more
They always do a thorough job, take pride in making the carpet look like new.
Description of Work: Cleaned upstairs apartment, living room, hall, 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marianne B.
05/2014
5.0
carpet cleaners
  + -1 more
They were just wonderful---on time, courteous, professional and my carpets came out like they were brand NEW!!! I cannot say enought nice things about the carpet cleaning technician and his desire to get every stain out! Thank you Royal Carpet Care for making my home look beautiful once again!!!
Description of Work: Royal Carpet Care cleaned our living room, den and stairs plus second floor landing..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Mary S.
04/2014
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Stains were not able to be removed, but fortunately, we were told up front. The unfortunate thing is that they have had my rug, which my daughter was using, and were charging me $80 to deliver it to Malverne. I also had to call about delivery (no one contacted me),
Description of Work: My daughter was moving and wanted her area rugs cleaned. Richie and an assistant came to her house and examined the carpets; he decided that two were beyond cleaning because of pet stains and two might be salvageable. As it turned out, the two he took with him were too far gone as well. Only my smaller hand-made carpet was worth cleaning. He was very honest about the situation and we appreciated his expert opinion. The company is obliging, professional, and trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$50

Response from Royal Carpet Care
I apologize that you did not feel satisfied on the way I handled your area rug cleaning and delivery. I feel I spent a lot of time at the house inspecting the rugs that were not cleanable. For a while you were going to pick up rugs at our warehouse. When the situation changed I was waiting for an opportunity when we were in the area to drop off area rug for less. Because you live so far away I did not have that opportunity. When you called we worked out the delivery to a more local family member and a lesser cost. I thought a did a good job with the whole situation in general and hope you may consider a better rating for me but I expect you to be honest.

Randy K.
04/2014
5.0
carpet cleaners
  + -1 more
Richie was phenomenal. He was professional and pleasant in every way. Got back to me quickly. Showed up on time. Machine extracted excess water from carpet and then sanitized the carpet and floors to stop any possible spread of mold or bacteria. He left fans and a dehumidifier at my house for a few days to dry the remaining moisture from the carpet and floor. He periodically showed me what he was doing as he was working to keep me well informed. He followed up by phone two times while the machines were finishing the drying process to make sure all was going well. Price was very reasonable for all the work he did. In the end, my carpet was dry, no odors and even cleaner then before the water overflow. I highly recommend Richie and his company!
Description of Work: Dried and sanitized carpet, took out old wet padding, put down new padding, re-laid and cleaned carpet after a cess pool overflow in my finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Susan S.
03/2014
4.0
carpet cleaners
  + -1 more
Very nice young man. I just felt that the cleaning left the carpets too wet and they took longer to dry than other services. H tried to clean pillows on my living room couch and left a bigger stain than the one he was trying to clean. I will not use them again
Description of Work: Carpets, stairs and couches

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from Royal Carpet Care
I apologize you felt your cleaning was not up to your expectations. I reviewed your order and noticed you were in an apartment that required a very long hook up. That can increase drying time. When ever there is a problem with any service you hire weather us or another company you should always call to give the company a chance to correct or explain the problem that happened.If you would have called I would have done that for you. I am sorry you were not satisfied but wish you would have called. I noticed the posting was 1 year after service.I would like you to consider giving a better grade to us but appreciate your honesty. Please call me so a can answer any of your questions

thomas H.
03/2014
5.0
carpet cleaners
  + -1 more
It was good. They were friendly and efficient. The carpet was cleaned. Their pricing was reasonable.
Description of Work: We used the carpet cleaning services of Royal Carpet Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shellee A.
03/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
The crew was professional, neat and arrived on time. They cleaned the carpet in 1 bedroom, 1 large living room and a stair case, along with steam cleaned and sealed the tile in the entry and kitchen/dining areas. We removed all furniture from the living room and bedroom and most from the kitchen beforehand to make the cleaning easier. It took some strategic planning, but was well worth it. The carpeting and tile turned out beautiful.
Description of Work: Richie from Royal was awesome, he took the time to explain all cleaning to be done and broke down the price quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Christopher P.
02/2014
5.0
carpet cleaners
  + -1 more
Came when scheduled. Did a great job for price quoted.
Description of Work: Steam cleaned carpeting in 2 rooms, hallway, stairs, small foyer, and walk-in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Katherine I.
01/2014
5.0
carpet cleaners
  + -1 more
We were moving into a condo and used Angie's List to obtain a carpet cleaner. Louie from Royal Carpet arrived on time, was professional and polite and did a great job. I didn't think the carpet on the stairs would come as clean as it did. But it was perfectly done. Would recommend Royal Carpet Cleaners.
Description of Work: Cleaned rugs in 5 rooms and cleaned and sealed kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Susan M.
01/2014
5.0
carpet cleaners
  + -1 more
Super job! Chris is a nice guy to deal with and I'm very happy with the carpet cleaning Louis did. He got into every corner - every nook and cranny, and did an excellent job. He had to move around some furniture, but he made sure he got behind everything. He even put the furniture legs on little square "pegs" to keep them off the carpet - I guess so they wouldn't leave imprints and dry better. Then he put paper runners throughout the rooms so I could walk into the rooms if I needed! I would be happy to recommend these guys to anyone!
Description of Work: Cleaned two rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jason C.
12/2013
5.0
upholstery cleaning
  + -1 more
I called Rich to discuss having a leather couch and love seat cleaned. He was very professional and honest. He explained that the job I was looking to have done was something that I could do myself if I had the time, but unfortunately I did not. Rich met me two days later to take a look at the job before giving me a price. He also cleaned a small section to show me what the final product would look like. I felt that his price was extremely fair and decided I wanted to have him proceed with the job. I asked him when we could schedule the job and he said if it was convenient for me he had time and could do it right then. I had to go back to work and he notified me when he was done. When I got home I was extremely pleased, the furniture looked great, and would hire him again. I plan on using Rich again to clean my carpets after the new year.
Description of Work: Cleaned couch and love seat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan M.
11/2013
5.0
carpet cleaners
  + -1 more
Came with one day notice, before a party I was having. Was pleasant and cheerful on phone qnd in person, price was low and work was great, carpet looked like new. Can't say enough good things about this company and will certainly use them annually or whenever needed.
Description of Work: cleaned and scotch guarded heavily soiled stair carpet and hallway carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Lewis C.
11/2013
5.0
carpet cleaners
  + -1 more
Excellent carpet cleaning, couldn't have been better. I researched just about every carpet cleaner service on Long Island. Only Royal had an A-plus rating, which they deserve. I would not hesitate to recommend them.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Thomas C.
11/2013
5.0
carpet cleaners
  + -1 more
We had a broken pipe and they went out of their way and rearragned their schedule to come the same day I called. Two technicians came out and it took about 2 hours to complete the work. He had to get all the water up and move the carpet around and come back to reinstall. We did not have any issues with their service and their prices are great.
Description of Work: They cleaned all the carpets in the living room, the stairs, and also cleaned the carpets in the RV. This was the second time I had used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

602 Rutgers Rd, West Babylon, NY 11704

http://www.royalcarpetcare.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Water & Smoke Damage

FAQ

Royal Carpet Care is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Royal Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Royal Carpet Care offers free project estimates.
Yes, Royal Carpet Care offers eco-friendly accreditations.
No, Royal Carpet Care does not offer a senior discount.
Yes, Royal Carpet Care offers emergency services.
No, Royal Carpet Care does not offer warranties.
Royal Carpet Care offers the following services: Carpet cleaning, upholstery cleaning oriental & area rug cleaning in your home or at our plant, pickup & delivery. Tile & grout cleaning, scotch guarding, deodorizing pet odor control & water damage.

Contact information

602 Rutgers Rd, West Babylon, NY 11704

http://www.royalcarpetcare.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM