Royal Carpet Care

Great - excellent job. Carpets look new.

After finding out I was allergic to our cat, I hired Royal Carpet to thoroughly clean our upholstery and carpeting throughout our cape styled home. Ritchie didn't try to up-sell me anything and the price was VERY reasonable considering the monumental task ahead. He was nice too in cutting off some of the price from the phone estimate when he saw the job was a little smaller than anticipated. It was an all day service and they were so very professional. My daughter's bedroom looks like it just got new carpeting! What a nice way to start off Spring with a good spring cleaning!

I've had them twice. A couple years back they cleaned an oriental carpet for me and did a wonderful job. They're very good. I would definitely show their card to a friend or family member if they had a carpet to be cleaned or oriental carpet to be cleaned.

I did not have the carpet cleaned, however I would definitely use this company in the future.

Job was done very well. Fast and reasonable.

Arrived at the specified time. Everything was explained and the work begun. All went well and the results were great

Excellent job! Chose Royal based on AL ratings and they deserve every A they've received. My carpets were really quite dirty and our dog had left some nasty spots so they had their work cut out for them. I was a little worried because i was going out of town and had to leave my husband in charge. Let's just say he isn't as detail oriented as I am, thankfully Dan from Royal is quite detailed and left us in great shape. There are a couple of spots that wicked back up after a week which i know can happen with even the best work but they have no problem coming out again to look at it. The work is great, service is great, highly recommended!!

Great. The owner really cares about the work he does. Extremely diligent.

I was disappointed but they came back a second time. Price is average.

I have a large two story house that was in dire need of carpet cleaning. I contacted Richard who got back to me right away. He offered to come over for an estimate of give me one over the phone. I chose the a phone quote, which sounded reasonable. His reviews were good so I made the appointment with him. They showed up a few minutes early which I thought was great. The gentleman that was going to do the work was neat and professional. He went through the house with me to make sure that the phone estimate was accurate. It was, within $10.00 of what I was told on the phone. He immediately got to work on some pretty dirty carpets. I wasn't to sure that they would clean up since they were a very light color. A couple of hours later the work was done and I was amazed. The carpets looked like new! Between the immediate call back, the "on the money phone estimate" high quality work and professionalism from start to finish I would say that this was a great experience. I couldn't be happier. Don't even think about another company, this company is terrific and deserves the high praise that it gets on this site.

The carpets look great. Anthony was very professional, respectful, courteous and punctual. Anthony answered all of my questions.

Absolutely PERFECT. See above.

I researched how wool oriental rugs are cleaned by experts and interviewed companies that cleaned that type of rug. Rich clearly knew and followed a first rate process. While the rug was not oriental it was wool and valuable. In addition his price was reasonable. Rich picked up the rug at the consignment shop. He thoroughly cleaned and refurbished it and delivered it to our home together with a new pad sized to the rug. We will use Royal Carpet Care for other carpets that we have that need cleaning and refurbishing. Thank you Rich!

The guy who came was wonderful. Extremely professional and performed very quickly. We have since moved from NY; but I would tell and have told many people this is one company you want to use. I have never had anyone on Angies List that disappointed. This company far surpassed any other furniture/carpet cleaner I have used in the past!!! Thanks Angie!!!!

Everything went well, person was friendly and professional. I can tell the carpets were cleaned but there are two spots that look like a swirl mark. I'm not sure if that is where possibly he missed a spot when going around the corner. The two swirl marks I can see and it does perplex me when I happen to see it. I have had this company a few times before and that has never happened. A different person came this time.

Chris came on time, introduced himself and got to work immediately. He explained what he was going to do step by step and was careful in handling my furnishings. While they may not be the least expensive, the quality of the work was worth it. I would highly recommend them and I will use them again.

We've used them before and it's always a smooth, professional process.

I have twice used Royal to clean my carpet. I had an older dog so unfortunately we have had the occasional accident. Royal's cleaning process is safe for pets and also very effective at getting out stains from a light colored carpet. The technician that covers my area is very pleasant and efficient and I couldn't be happier with the work performed.

I have two dogs and was way overdue for rug cleaning. A friend had used Royal Carpet Care and raved about them so I called them. I got an appointment easily. Chris was excellent; on time, polite and thorough. I was just as pleased as my friend; what a difference in the rugs. We will use them again.

Great company. I was running quite late and they waited for me. Very professional. I will definitely use them in the future.

What a wonderful company that's truly focused on customer service. Since I knew the exact room sizes, the owner gave me a very fair quote right over the phone. He explained everything to me and told me exactly what phone calls I could expect in the future...a reminder the day before and another call the day of when they were on their way. Like clock work, I received each call, they showed up exactly on time and did a great job. I'll certainly be using them again for any future work.

Everything went perfect from the initial phone call to the finished service.I couldn't be happier with the professionalism and the service from this company!

Owner was courteous, professional and fair. Carpet was cleaned within a timely manner.

They were terrific. I used them for the first time. They did a really great job. It was very reasonably priced. There were no issues at all. They showed up on time. They cleaned all the furniture. I thought it was a fair price for what they did. It was really topnotch. The gentleman that came was very courteous, very professional, very friendly and very nice.

He returned my call promptly when I left a message. I had no problems making an appt to drop off the carpets. It was done in 4 days. He was reasonably priced and had it done when he said he would. He was courteous and friendly.