Our main goal is to supply customers with services that our competitors don't want to do or don't know how to do. Mainly, we fix and guarantee other companies roofs. We are also similar to them in that we can give free estimates on new roof systems, but still unique in our installation techniques and material preference. As a leading repair company, we constantly adapt our installations processes to avoid problems that we have seen during thousands of leak repairs. We use science and our exposure to materials in the field to help us pick and install the best roofs available. We also provide chimney crown, mortar and flashing work.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
All leaks found and fixed, New Complete Lifetime roofing systems, Waterproofing, wall flashing, coping, Modified Bitumen rubber roofs, EPDM rubber roofs, aluminum & copper, aluminum coating, leaking skylights, leaking windows, leaking doors, chimney flashing, chimney pointing, chimney re-crowning, siding repair, trim repair, gutter cleaning, mortar
Details above. I have always had great luck with all of the people we have hired from Angie's List. This person had something going on that he would ever dare scream at a customer because they asked to provide proof by going on the roof and detailing the damage. A true DISGRACE that you continue to list him. Customers beware. We are older and he may have thought he could strong arm us into agreeing to whatever he claimed with proof or documentation.
Description of Work: He verbally became abusive and never actually got on the roof to give an estimate. We were about to call the police because of his abusive, awful treatment to us. We have no idea what happened because he did our roof a few years ago. Today it seemed like a different person arrived and he was verbally abusive and we had difficulty getting him out of our house. A disgrace to Angie's list that this businessman abuses his customers.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Response from Leak Stoppers Inc
I do not scream at customers. I did refuse to leave without payment for my time. Long story short, I was told to ‘Get out of my house!!!’ after spending a half hour attempting to explain the difference between a $300 repair to visible (from ground) squirrel damage on the front of a cape (with a a12/12 roof pitch(steep)) vs. a thorough repair to roof/dormer flashing (behind new vinyl siding) with a 5-year NO-LEAK warranty. Unfortunately, the customers were up in years (‘older’) and this was very confusing. Wearing ski gear, a hat, gloves and beard, the customer accused me of not handling the analysis ‘like the last 2 guys that came’. I explained that I was the one person that had come 2 years earlier (alone), took off my hat and introduced myself, again as ‘The owner of the company’, not a technician. I asked if they would interrupt, discredit and insult a doctor or lawyer as they were with me. This is when the customer said ‘That’s it. Get out of my house!!! Wait till I write you a rating.’ I responded (as I do with all comments (ratings) directed at me ‘You won’t be the first bad rating I get. 1 out of a hundred people that don’t use me do complain, but no one that listens (and hires us) ever does.’ That is when she threatened to call the police if I didn’t leave her home. I replied ‘not until I get paid my fee. She paid. I left. Their repair would have been $270 plus tax (With a senior discount) if they would have listened without judging me for my appearance.
I had a bad experience with another roofer which led to leaking skylights. I called Leak Stoppers and was able to set up an appointment rather quickly. John came out, looked at the skylight from the inside and then hopped on the roof for a few minutes. He came back with a detailed estimate and several pictures of the issues he found. John was able to diagnose the skylight leak. He also informed me that my bathroom fans weren't vented through the roof as they should be (just blowing moist air into the attic), pointed out deficient chimney flashing, a cracked chimney crown, and questioned whether my soffits were properly vented. In addition to the diagnosis, he gave me a quote for full repair of all issues, as well as a separate quote for stop-gap repairs if it wasn't in my budget to fix everything now. We went ahead with all repairs. The work was scheduled quickly and his team was very efficient and professional (they even took their shoes off when they came in the house). No issues with the quality of the repairs. 10/10 would recommend these guys. The peace of mind is great to have back. My house is dry, and John was able to help remedy some other problems that would certainly come back to bite me in the future if they weren't addressed. This guy is a pro.
Description of Work: Diagnosed roof leaks. Also identified other issues with my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,150
Response from Leak Stoppers Inc
Wow!!! Thank you so much for your rating. I will show my men this. They will love how you wrote about their cleanliness.
Jeffrey R.
02/2016
5.0
roofing, skylights
+ 0 more
They did a quick and clean job and eliminated our leaks. The new skylights do not leak at all. They were courteous, professional and punctual.
Description of Work: Replaced 2 skylights, bathroom fan and patched up several areas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Leak Stoppers Inc
Thank you for your business.
Karen I.
02/2016
5.0
roofing
+ -1 more
John was here on a Friday and his men came on Monday! They were professional and completed the job the same day. They had to remove some siding, insulation and trim. The replaced sheathing as needed. They installed an ice/water shield . They reinstalled insulation, vinyl trim and gutter. They had to build out two fascias and add aluminum edge flashing. and capping to get fresh air into the attic to eliminate rot, premature roof expiration and ice formation. They installed a bathroom exhaust flange with duct. They reshingled one section.. They gave me the above itemized list of what they did. I wish all my projects went so efficiently.
Description of Work: I paid the $50 for a roof inspection before I painted. I had peeling walls. John came over within two days and took pictures and showed me where the roof had flaws. He told me what he had to do and gave me a price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,924.25
Mitchell G.
01/2016
5.0
roofing
+ -1 more
Did not fix leak but told me it may not work
Description of Work: Tried to fix leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$700
Response from Leak Stoppers Inc
Thank you for your rating. We appreciate your business and your understanding that not all leaks can be repaired with the quick fix. As always, we will apply half of repair attempt cost toward proper fix." The member updated his grade from a D to an A. Thanks!
Michael M.
01/2016
5.0
roofing
+ -1 more
Honest and fair priced. will be using his services in the future.
Description of Work: Give estimates on all leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Justin G.
11/2015
5.0
roofing
+ -1 more
we didn't pursue them further, but they did a very good analysis.
Description of Work: REVIEW ROOF AND PROVIDE RECOMMENDATIONS
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Leak Stoppers Inc
Thank you for your business and review.
Allen K.
11/2015
5.0
roofing
+ -1 more
This is the 2nd time we hired leak stoppers for 2 unrelated problems. Both times we were completely satisfied.We highly recommend leak stoppers and would not hesitate to hire them again if the need arises.
Description of Work: Replaced 2 30x45 sylight covers
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
Response from Leak Stoppers Inc
Thank you for your loyalty and appreciation. We appreciate your business. Flashing, Flashing, Flashing. Everyone always thinks its the flashing. Some guys just replace the entire skylight unit, surrounding roofing and interior sheetrock. In this case, a proper diagnostic found that the top half of the skylight(s) was failed. Leaving the curb and FLASHING got the job done at half the cost of complete replacement.
Daniel Z.
11/2015
4.0
roofing
+ -1 more
He is a pro and a salesman rolled into one. Owner of the company. Inspected roof, thought he found issue with troublesome leak and made three repair recommendations. Each one more expensive and with more coverage. not sure i needed any of them. Said thanks and repaired the flashing myself. i get it... he is busy and a lot of people are not smart. he was easygoing and professional. I simply didnt need the sales push..
Description of Work: inspected roof
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from Leak Stoppers Inc
'Troublesome' - That means the leak has been persistent even after multiple attempts at repair. 'Pro' - Someone who in this case has been performing the same job for over 25 years. 'Salesman' - Someone that knows his product and is able to show customers the value of that product. 'More Coverage' - Guarantee involving job 1 and 2 (3 recommendations) The leak is at a joint where roofing meets cedar (wood) siding only during specific high wind events (certain size rain drop coming in from just the right direction). For $1700 we would remove siding and roofing in the leak area. Install new Ice/water shield, Lifetime roofing, 60 year metal flashing, wall vapor barrier and new cedar siding. This work comes with a 10 year Leak Guaantee The other (small) repair option was to first seal visible penetrable seams in wall's trim, window and siding for $400. For a Licensed and insured COMPANY (feeding 12 families) $400 is not a lot of money For a homeowner who is shown close up pictures form my IPAD, $400 to seal up a bunch of stuff with caulk and black jack (available at Home Depot) is a lot of money. $50 for me to show someone how easy it is for ME to fix leaks is a bargain. I have no problem with people using my information (that they pay for) to fix their own leaks. To give me a 'B' and not an 'A' with a 'thanks' is ridiculous...Pictures, fuel, a detailed explanation, Q%A...Troublesome leak - JEEEZ P.S. We don't know if the leak has been fixed yet. There is a 90% chance with a seal up attempt (when we do it). Good Luck!!!
Sabine A.
10/2015
5.0
roofing
+ -1 more
The team of workers were quick and professional. They did a swift job and cleaned up after the job. So far, so good. No leak.
Description of Work: The assessor came and looked at my roof and sent his team to do the job. The team of workers wee quick and professional. They did a swift job and cleaned up after the job. So far, so good. No leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Lynn S.
10/2015
5.0
roofing
+ -1 more
I've used them previously for roof repair which turned out to be a loose nail that when banged in fixed my leak - i will continue to call them in the future - very reliable and trust worthy - i did not have to be at home either - they came and did everything and then called me when the job was done
Description of Work: evaluated roof for leaks - sealed all pipes and check chimney for leaks - very prompt and was very honest about what needed to be done - did not recommend unnecessary work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
joseph N.
09/2015
2.0
roofing
+ -1 more
LACKING !!!!! LOST MONEY
Description of Work: NOTHING WAITING FOR QUOTE WAS NOT PROFESSIONAL ON PHONE AFTER A WEEK WENT WITH ANOTHER COMPANY IN ONE DAY
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Response from Leak Stoppers Inc
I'm sorry it took a week for your estimate. Life got me (wife had surgery week after her mother passed away). Had you called us to ask why you didn't receive the written quote, I would have realized my error and sent it. It was 10 minutes more work (after over an hour on site estimate) that I overlooked. I'm disappointed that we didn't get a chance to do your job (Couple Thousand $). Normally I write the estimate when I meet you for the analysis. Unfortunately you were not there for our scheduled appointment. I had to look at the entire house, finding numerous problem areas without knowing your concern. When you called me back (after I had left your home) I was driving home. We discussed you concern while I drove. When I pulled up to my house, the day was done. Sorry it went down that way. I hope you pick someone good. That leak is a tricky one. Good Luck.
Tarrin W.
09/2015
4.0
roofing
+ -1 more
In the end he saved me some money.
Description of Work: Did an inspection to determine if there were leaks and where they were coming from. He pointed out that the roof was good while others were telling me to replace the whole thing.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
Response from Leak Stoppers Inc
I'll take a 'B'. But if everyone comes and tells you $7-12,000 and I give you a lesson on science and condensation, explaining how you can fix the leak without my or my competitors help (saving $7-12,000), Why don't I get an 'A'? Is that because my information cost $50? I think saving someone THOUSANDS deserves $50 when it takes 1-1.5 hours of my time. Thanks for your business.
Karen F.
09/2015
5.0
roofing, chimney repair
+ 0 more
Excellent company. Great experience from beginning to end. From the efficient office confirming our appointment to the thorough and informative estimate followed through with the excellent job completed in a very timely manner. Definitely call them.
Description of Work: Replaced loose/missing roof shingles and re-tarred the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Leak Stoppers Inc
Thank you for your appreciation.
Nancy G.
09/2015
5.0
roofing
+ -1 more
Leak stoppers were detailed,prompt,clean and professional
Description of Work: Leakproofed the roof of home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,000
Response from Leak Stoppers Inc
Thank you for your business.
Richard R.
08/2015
5.0
roofing
+ -1 more
John was professional and pleasant and carefully inspected property. He developed theories for the cause of water leaks and proposed solutions. He spent over an hour inspecting and pointing out issues and followed up with a detailed service proposal. We will probably use his co. for repairs.
Description of Work: Inspected roof, deck and interior of building to determine a set of repairs to remedy water leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Leak Stoppers Inc
Thank you for your appreciation.
John P.
08/2015
1.0
roofing
+ -1 more
I had a appointment with Leak Stoppers for tonight. Today i called to explain i have had 5 roofers come out and asked what their ball park price for our Cape would be. I explained nicely i did not want to waste their time or mine if they didn't think they'd be around the 5 other quotes. After a 10 min hold the front desk girl came back to explain that OBVIOUSLY i am looking for a cheap price and not quality so they agreed that it would be best not to come. She said"you can tell by their Angie listing they are the top of the roofing business and that the price would be higher then others because of how amazing Qw are". We are not looking for a CHEAP roofer we are looking for a great roofer whose prices aren't astronomical. Also we have been in the hospital for the last 2 months fighting for our daughters life that passed away where we received a lot of medical bills, so asking a round about of price is not being cheap. The way the front desk and how she said the manager instructed her to speak is disgusting. There are 100s of good roofers on Long Island, I would suggest going else where. -After seeing this mans review, I am now sure people will choose someone else. Responding to a woman who just lost her child with such arrogant response of how amazing you are. I really hope your never put in a situation where you spend months fighting for your child's life. We actually picked the most expensive roofer we saw because of his quality so I wouldn't assume anything.
Description of Work: Called regarding a estimate on our Roof
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Response from Leak Stoppers Inc
I am very sorry for your loss. We did decide not to come as you already had more than enough FREE estimates. We prefer to be Selected as a first, 2nd or 3rd choice. Being your 6th FREE estimate doesn’t work with our business plan.
Sriram S.
08/2015
5.0
roofing
+ -1 more
Leakstoppers was very helpful in identifying the issue for the small leak we had over the winter (thankfully was not a roof issue but caused by the crazy amount of ice build-up on the roof) and explained the reasons for the issue and a couple of solutions for fixing. Would recommend them and use them again if required.
Description of Work: Leakstoppers inspected the roof for leaks and helped identify the issue and provide options for solutions.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Leak Stoppers Inc
Thank you for your appreciation and review.
KEN P.
08/2015
5.0
roofing
+ -1 more
Haven't decided whether or not to use him or do the work needed.
Description of Work: Provided an estimate to fix the leak. Gave multiple options.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Leak Stoppers Inc
Thank you for your consideration. We hope to do business with you.
Wendy W.
08/2015
5.0
roofing
+ -1 more
The two areas were damage was causing a leak were repaired.
Description of Work: Found the source of leak and explained what needed to be done. John took photos to show me the damage .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Angel V.
08/2015
5.0
roofing
+ -1 more
John is simply THE BEST leak stopper out there, bar NONE!!! He has address several major leak issues at our home, which haunted us for years as we tried to get a company to honor their warranty on a brand new roof (!!!). Ultimately, I decided to cut my losses and went elsewhere. I called John @ Leak Stoppers, since he was the #1 option on Angies List. Since that time, John has fixed leak issues in our home, both on a flat and pitched roofs, and we've never had issues again in those areas. He stands behind his work, while being backed himself by an impeccable reputation. He does not pull punches, tells you how it is. He is not into haggling, knows his stuff and what his work is worth. Leak Stoppers impressed me so much so, that I recommended him to my Church ($2,000,000 building) who ultimately did use him as well and was thoroughly impressed. We had used several companies and spent loads of $$ trying to fix flat roof leak issues. Though it took a few trips (we knew it would), Leak Stoppers has now made our church virtually leak free! John does not try to upsell you (i.e. "You need a new roof"). He provides his customer several options and does not pressure you into choosing one over the other, it's completely your choice. However, he does do a great job of laying out the advantages of each option so that you can make an educated decision. Lastly he prioritizes his returning customers. I once called him in a pinch. His automated answer machine advised that due to the inclement weather which had plagued our area during that season he was backed up about a month!!! However, after leaving the message, John quickly called me back and fit me in in a timely manner. He advised me that he always takes care of his returning customers. After that, I was sold on John's integrity. Don't waste your time and money, John is the best option!!!
Description of Work: Addressed a leak in front of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Joanne M.
07/2015
5.0
roofing, chimney repair, skylights
+ 1 more
Very professional and clean
Description of Work: Inspected roof. Confirmed existing leak in valley portion of roof. Repaired valley. Wrong size exhaust vent was used. Replaced same. Flat roof portion on two room extension was not bridged correctly. Repaired same. Re-tarred chimney and skylight surrounds and any other problematic areas.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Donna G.
07/2015
5.0
roofing
+ -1 more
It went very well, John, the owner, came and he was very professional, very informative and spent a the necessary time to explain things and answer all my questions. I will definitely be using him and his company in the future for my roofing project, even though his price is higher, I believe the quality of the work will be worth it.
Description of Work: Accessed the roofing situation, explained in detail what needed to be done and presented me with an estimate
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10,000
Response from Leak Stoppers Inc
Thank you for your response. We appreciate your interest in our company. When soffit vents, bathroom exhaust ducts, chimney flashings and a 25 year NO LEAK warranty are involved the price is likely to be higher. It is important to note, WE DO NOT cut any corners. LIFETIME roofing systems from us are what they are supposed to be. PROBLEM FREE Be careful of LIMITATIONS to our competitors 'Lifetime' roof systems' warranties...
George R.
07/2015
5.0
roofing
+ -1 more
Water was coming into our house so I called leak stoppers. Very prompt they came the next day and gave me an estimate on 3 possible solutions. They came the next day and fixed the problem. Prompt, cleaned up their work area and did it all with fair reasonable price. Would not hesitate in recommending Leak stoppers to anyone.
Description of Work: We had a roof leak and the provider came and made the repair. Good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Leak Stoppers Inc
Thank you for your rating, your business and most of all your appreciation for our work.
Amy S.
07/2015
5.0
roofing
+ -1 more
Professional and honest. No further leaks. Highly recommend.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Skylights,
Chimney Repair,
Siding,
Windows,
Gutters,
Roof Cleaning,
Roof Ice/Snow Removal,
Unfinished Carpentry,
Masonry,
Chimney Caps,
Insulation
FAQ
Leak Stoppers Inc is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 4:00 PM
Leak Stoppers Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa