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Leak Stoppers Inc

Roofing, Skylights, Chimney Repair,

About us

Our main goal is to supply customers with services that our competitors don't want to do or don't know how to do. Mainly, we fix and guarantee other companies roofs. We are also similar to them in that we can give free estimates on new roof systems, but still unique in our installation techniques and material preference. As a leading repair company, we constantly adapt our installations processes to avoid problems that we have seen during thousands of leak repairs. We use science and our exposure to materials in the field to help us pick and install the best roofs available. We also provide chimney crown, mortar and flashing work.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

All leaks found and fixed, New Complete Lifetime roofing systems, Waterproofing, wall flashing, coping, Modified Bitumen rubber roofs, EPDM rubber roofs, aluminum & copper, aluminum coating, leaking skylights, leaking windows, leaking doors, chimney flashing, chimney pointing, chimney re-crowning, siding repair, trim repair, gutter cleaning, mortar

Services we don't offer

We do not repair plumbing leaks

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8515 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
1%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 515 reviews

Dennis C.
12/2016
1.0
roofing, skylights
  + 0 more
This man screamed and yelled at me in my home.
Description of Work: I must say that in my 65 years life and of doing business with numerous individuals, no one was more rude and nasty to me than John O'Connell was today. He came into my home late for the appointment and immediately began to YELL at me for not doing what he suggested the first time. I informed him that I was having heart surgery next week and he continued the tirade calling me stupid. I informed him that I am a college professor and am not a fool, but leak resolution is not my forte'. I assumed that what he did on 6/20/14 would at least solve my issue for awhile. Now, I have a major hole in my wall in the livingroom. When I asked if he was going to repair it he told me that he was not a painter! I also showed him the substandard mortar repair that his staff ( Bob ) did and he agreed that it was poor, not offering to make it right.He offered to fix the leak and roof at a "discounted rate" which came to $6400. I quite amazed that a man with such a short fuse has any business at all. I am seeking advice on this issue. Thank you. Professor C

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,172.5

Response from Leak Stoppers Inc
I showed up - Damage to a wall was shown - We did not charge anything to fix the leak as the customer didn't have the money to fix it in 2014, so I explained that not only wouldn't I fix the wall inside, but the work to the roof wasn't done as proposed and therefore there was no warranty. The customer explained how he 'Assumed' the leak would be fixed with the tar. I explained that if it was that easy I would have proposed that and charged for that. Now he may have felt 'stupid' but I certainly did not call him that. Upset that I was not going to repair the inside wall, he told me about his heart and then mentioned sloppy mortar repair on a side brick wall. Before leaving I did leave a proposal for $3200 - $400 discount to repair and Guarantee the leak be fixed (NEW vinyl, trim, insulation and underlying siding had to come off to repair chimney and wall flashing - with re-installation). $2800 plus tax is far from $6400. We all exaggerate, but this guys ridiculous. In 17 years of business I've had to deal with lots of bad employees and customers. It is part of life. In life my mom taught me to 'Treat others as you would have them treat you.' Growing up with this phrase i adopted it and follow it daily. This attitude has helped me create one of the best teams available. As you can see from my ratings, I have not ONE complaint that we took money to fix and guarantee a leak and that leak not be fixed. We currently have 390 'A' Ratings from Good customers that paid for our leak repairs. We have 3 'F ratings from customers where work was performed and we have 13 'F' ratings for customers that had NO Work done. 1 'F' was for a $200 leak repair attempt that failed - 1'F' was in the middle of a job (made while I was on vacation with my family), before we were done. This is my 3rd 'F' from a paying customer. (**But he didn't pay anything for the area leaking!!!)

John M.
12/2016
5.0
roofing
  + -1 more
John gave a detailed explanation of the problem and my options. Lisa was wonderful in setting up appointments. Brian was very thorough inspectioing and repairing the look in my roof. Roof is no longer leaking.
Description of Work: Roof leaking into living room ceiling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Leak Stoppers Inc
Thank you for reviewing us! We appreciate your business! Happy New Year! Lisa

Lauren O.
12/2016
5.0
roofing
  + -1 more
It went great - I will be using them again come spring for gutter repairs. Great service - thank you so much!
Description of Work: During my gutter cleaning, the technicians reported roof shingle damage and missing shingles. I called Leak Stoppers, and Lisa was able to get someone to my house the next morning. Brian arrived at the promised time, inspected the roof, explained what needed to be done, and made the repairs immediately. Thank you so much!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Leak Stoppers Inc
Thank you for the review. We appreciate your business. Happy New Year! Lisa

CATHY L.
12/2016
2.0
roofing
  + -1 more
They did not perform the inspection
Description of Work: Roof review

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$50

Response from Leak Stoppers Inc
We do not service the Brooklyn area. We only work in Nassau and Suffolk County of Long Island. When you called us, I explained that. How could someone give a company a D rating when we never even did an estimate for you. This review is ridiculous.

Suellen S.
11/2016
5.0
contractors, roofing
  + 0 more
Excellent. Lisa Leak Stoppers coordinated with the tenant to agree on a date and time for the estimate and actual work.
Description of Work: This was done on a leaky portion of a roof on a rental property I own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,440

Response from Leak Stoppers Inc
Thank you for your review! We appreciate your business!

Fred H.
09/2016
5.0
roofing
  + -1 more
Very .well. Got a comprehensive report on problems.
Description of Work: Check roof for leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Leak Stoppers Inc
Thank you for your review! We appreciate your business!

Thomas B.
08/2016
5.0
roofing, skylights
  + 0 more
Excellent - very thorough, clean and neat. Waited until 2 storms to review...
Description of Work: Leak near and around skylight and vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Leak Stoppers Inc
Thank you for your review. We appreciate your business.

nancy S.
08/2016
5.0
roofing
  + -1 more
Great. As explained, they are not roofers, but leak stoppers. Our leak turned out to be in the walls above a low roof. No problems at all since it was repaired in Spring 2015.
Description of Work: Roof area leaked despite numerous attempts at repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Leak Stoppers Inc
Thank you for your review. We appreciate your business.

Angela and Marco C.
08/2016
5.0
roofing
  + -1 more
Went real well. Work was guaranteed as promise. The man doing work was super helpful and even did some sealing on other items free of charge.
Description of Work: I had a leak in my ceiling for years paid a lot of money on repairs and it continued to leak. Called leak stoppers the rep knew exactly where the leak was. Of course I was hesitant, but happy to report over a year has passed and no leak. He guaranteed the repair. I am extremely happy and highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Leak Stoppers Inc
Thank you for your review. We appreciate your business.

James H.
07/2016
5.0
roofing, chimney repair
  + 0 more
They were prompt, offered two estimates; one for $650 to do what we asked and another $1500 to take care of the whole roof. We went with the $650, to which our earlier $50 inpection fee was applied. Would heartily recommend them or use if needed in the future
Description of Work: Some waterproofing around the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Leak Stoppers Inc
Thank you so much for your review. We appreciate your business.

Johanna C.
07/2016
4.0
roofing
  + -1 more
The inspection was fine. The quote they gave me to repair was very high.
Description of Work: I purchased a Big Deal for Leak Stoppers. It was $50 for roof leak inspection. They inspected it and they provided me an estimate for repairs and that is where I stopped.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$50

Response from Leak Stoppers Inc
Thank you for your review. Unfortunately our prices cannot be any lower. We are a professional A rated licensed and insured company that has many costs to factor in such as Workers Compensation and Liability Insurance, cost increase in materials, payroll, etc. Our trucks are all lettered and our men all are in uniform. We warranty our work. Leak Stoppers is a company that has gained a great deal of respect in long island because we take that extra step that many companies do not. Again, thank you for choosing us to inspect your roof.

Zehra A.
06/2016
5.0
roofing
  + -1 more
The owner came the day he said he would to discuss what we wanted done. He went out measured and assessed what needed to be done. He said his wife would call to make an appointment. There was quite a bit of bad weather for the next couple of weeks and we didn't hear from them so we left it up to the fact that it was probably because of the bad weather. But the following week we did call and it turned out she didn't have us on her list. We did make an appointment and they did arrive that day - a couple of hours later BUT they did an awesome job!! My husband was around the whole day and observed them. They were very professional, great attitude and did what they said they would do!! We would have them back!! Excellent job.
Description of Work: We had the back roof replaced. Cleared away all the rubbish.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$5,000

Response from Leak Stoppers Inc
Thank you for your review. We appreciate your business. We apologize for the bit of confusion with scheduling. Thank you for your patience.

Massimo V.
05/2016
5.0
roofing
  + -1 more
These guys were great. I called the day before they arrived, they squeezed me in and installed (2) large roof vents for bathroom and kitchen exhausts. The guys were efficient, attentive, courteous to my neighbors and even ran a magnetic sweeper around to check for any stray nails, most of what they found was from other contractors we have working for us.
Description of Work: Installed roof vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Leak Stoppers Inc
Thank you so much for your review. We appreciate your business.

John S.
05/2016
4.0
roofing
  + -1 more
I used Leak Stoppers Inc. They were here probably here sometime in October/November 2015. They're good. I would use them again. They were suppose to leave me some shingles and they never did. I guess they just forgot. So I called them, nobody came by, he said oh yeah I will and no one ever stopped by. I never followed up with a third phone call and I paid a premium price but other than that they were good.
Description of Work: They did roof leak repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$12,000

Response from Leak Stoppers Inc
Thank you for your review. We apologize for not leaving you with extra shingles. We had many issues with our former secretary and perhaps that is why you never received them or got a return phone call. Please contact our office and we will be happy to make arrangements for extra shingles. We appreciate your business.

Thomas F.
05/2016
5.0
roofing
  + -1 more
John was extremely knowledgable when he came to do the inspection. Could have easily sold me a new roof but did not. Work was performed and installers were very professional. Only issue was that they did not take the packaging from the new sky light nor the old sky light. Other than that all went well.
Description of Work: Repaired roof leak , replaced sky light and sealed a second sky light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Leak Stoppers Inc
Thank you for your review. We appreciate your feedback and apologize that the packaging was left. Your business is greatly appreciated.

Patrick S.
04/2016
1.0
roofing
  + -1 more
According to my house sitter, he came, took the check and said he could take care of it, he then called me and said he would shoot off an email estimate, but it never came even after me messaging a reminder to do so. So, $50 for nothing except for inconveniencing my house sitter.
Description of Work: Charged me $50. for an estimate that never came.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Response from Leak Stoppers Inc
Yes. I did spend over an hour viewing issues, taking pictures and notes for $50. Unfortunately my ex- secretary was creating a lot of internal stress here at Leak Stoppers, by not coming to work, and the estimate was not completed. We have since taken care of the problem. I called the customer to apologize and just sent out the repair estimate.

Jean R.
04/2016
5.0
roofing
  + -1 more
went well without any glitches
Description of Work: prevented moisture in attic by installing additional vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Leak Stoppers Inc
Thank you for your review. We appreciate your business.

Robert M.
04/2016
4.0
roofing, roof cleaning
  + 0 more
We chose to fix roof ourselves so didnt hire. but was very professional and detailed
Description of Work: used for roof estimate. did thorough inspection and gave detailed estimate.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Response from Leak Stoppers Inc
Thank you for your review.

david B.
04/2016
5.0
roofing, skylights, roof cleaning
  + 1 more
Between the poor weather and the secretary being out of the office it took awhile for the work to be done. However that being said the work was completed Proffesionally once we had cooperating weather.
Description of Work: Checked for and remedied any potential roof problems. Fixed minor leak around skylight.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Leak Stoppers Inc
Thank you for your review. We appreciate your business.

jeff W.
04/2016
5.0
roofing, roof cleaning
  + 0 more
It went well I was told to re-tar around some parts of the roof.
Description of Work: Inspect the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Leak Stoppers Inc
Thank you for your review.

Carol D.
04/2016
5.0
roofing, roof cleaning
  + 0 more
Brian came to give me an estimate on repairing some shingles that came off my roof during a severe wind storm. We were satisfied with his estimate and asked that the job be scheduled. About 10 days later (delays due to weather), he called to say he would be there on the following day between 8 and 10am. He arrived at 9 am and started work with one other worker. It took them about an hour to replace the shingles and he did a ?walk? of the rest of the roof. He discovered other loose shingles & repaired them. We had used this company before and were pleased with their price and overall workmanship. I would use Leak Stoppers again for any future work.
Description of Work: Repaired & replaced roof shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Leak Stoppers Inc
Thank you for your business.

sunil G.
03/2016
5.0
gutter repair, roofing, roof cleaning
  + 1 more
Fantastic, leak free 3 weeks in
Description of Work: Referred by my college friend who lives down the street, John repaired a leak in the roof and also repaired an area near my gutter that was also questionable in appearance. Additional services included moving my bathroom vent fan x 2 from dispensing into attic and now out to roof. He repaired rubber backings that also surrounded various other pipes on my roof. Excellent job, very proffesional. Its been 3 weeks and no leak thus far

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Response from Leak Stoppers Inc
Thank you for your business and appreciation.

Sally O.
02/2016
3.0
roofing
  + -1 more
Don't remember exactly when he came so I gave a best guess date. He showed me photos and told me there were many potential leaks. Then told me what he was charging to get them fixed which was an exorbitant amount!
Description of Work: He inspected my roof for leaks.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$50

Response from Leak Stoppers Inc
Customer had leaks in 3 areas. We recommended: Replace missing tile on front left edge. Remove front left end gutter. Install aluminum fascia capping and drip edge to cover holes. Re-install gutter with pitch. Re-seal rear bathroom skylight glass with clear Silicone2. Seal base of skylight , power fan base and roof edge using flashing and fiberglass fabric. Install step flashing, capping, tar and caulk to target front right dormers left valley/fascia transition leak. $1050 plus tax (this is what was recommended to fix numerous leaks without roof and skylight replacement). **Our long term FULLY Guaranteed options were: **New rear low slope venting Supreme skylight with a 5 year leak warranty, including Firestone APP 160 at base and at edge with new aluminum flashing $1500 **New front roof with new dormer flashing and custom window flashing (remove and re-install siding above roofing for proper water proofing) $8500 with a 25 year workmanship and Lifetime manufacturer warranty Pictures, DETAILS, OPTIONS, PROFESSIONAL... 'You don't remember exactly..." 'C'???

Ginu T.
02/2016
5.0
roofing, roof cleaning
  + 0 more
Very professional and thoughtful in the estimate. Presented the facts so i could make my own decision on the services. Never insisted all his recommendations had to be done as some items could be staged over time. I decided to do all but one recommendation which i am likely to do at a later date. Appreciate the amount of time John spent educating me. Work was done well and no issue since so far. Recommended John to a college friend who lives a few blocks away with a leak as well.
Description of Work: Identified and fixed leak. Moved bathroom vent which was going to attic and installed through roof. Stripped and replaced a section of roof that was expired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,172

Response from Leak Stoppers Inc
Thank you for your business, referral to your friends and the rating. We appreciate your feedback.

Linda C.
02/2016
5.0
roofing, roof cleaning
  + 0 more
I had an estimate which provided pricing for different levels of work. I went with the intermediate repair and pricing but if I decided to redo the whole roof I would use them again. I waited to do the review to ensure there were no more leaks and am very pleased to say finally leaks have been stopped. All contacts and discussion were professional and I never felt pressured to do more than I could afford. I have had this flat roof fixed twice previously and still had issues until now.
Description of Work: Fixed flat roof that was supposedly fixed by another contractor. Stopped a persistent leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Leak Stoppers Inc
Thank you so much for your rating. It's Monday morning and I just finished writing a response to someone that is the polar opposite of you. I feel great starting this new week knowing I am helping people that need and appreciate my help and professionalism.

Contact information

840 Little E Neck Rd, West Babylon, NY 11704

http://www.leakstoppersinc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
HO426980000
Trade License Locale
Nassau, NY
Trade License Authority
Nassau county
Trade License Expiration
12/31/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights,
Chimney Repair,
Siding,
Windows,
Gutters,
Roof Cleaning,
Roof Ice/Snow Removal,
Unfinished Carpentry,
Masonry,
Chimney Caps,
Insulation

FAQ

Leak Stoppers Inc is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 4:00 PM

Leak Stoppers Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Leak Stoppers Inc offers free project estimates.
No, Leak Stoppers Inc does not offer eco-friendly accreditations.
Yes, Leak Stoppers Inc offers a 5% senior discount.
Yes, Leak Stoppers Inc offers emergency services.
Yes, Leak Stoppers Inc offers warranties.
Leak Stoppers Inc offers the following services: All leaks found and fixed, New Complete Lifetime roofing systems, Waterproofing, wall flashing, coping, Modified Bitumen rubber roofs, EPDM rubber roofs, aluminum & copper, aluminum coating, leaking skylights, leaking windows, leaking doors, chimney flashing, chimney pointing, chimney re-crowning, siding repair, trim repair, gutter cleaning, mortar
We do not repair plumbing leaks

Contact information

840 Little E Neck Rd, West Babylon, NY 11704

http://www.leakstoppersinc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 4:00 PM