Hope Custom Builders

Kitchen and Bath Remodeling, Decks and Porches, General Remodeling,

About us

We specialize in all types of Residential building & Remodeling! Whether it be a deck in your yard, a home extension or even small bathroom, we are here to meet all your needs. Contact us today to schedule a free estimate!

Business highlights

18 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Our past projects include both new construction and repairs/restorations. We can also plan, manage, and build multi-phase jobs. We specialize in extensions, kitchen & bathroom remodels, dormers, basement refinishing and general remodeling and renovations. We also have separate Deck Buildi ng and Masonry divisions! We offer an end-to-end client experience that includes seamless communication, budgeting, staffing, on-site organization, and solid, quality handiwork every time.

Services we don't offer

We do not install pools

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
Zelle

Our Recent Projects


Photos of past projects

Reviews

4.632 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
0%
2
3%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.6
responsiveness
4.5
punctuality
4.5

Filter reviews by category

Showing 1-25 of 32 reviews

Steve H.
04/2024
5.0
decks
  + -1 more
Custome built large deck done on time with exceptional quality. Also a pleasure to work with and done at a reasonable price. Will use them again for other projects we intent to do in the future.
Description of Work: Tear down old deck and replace with trex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Hope Custom Builders
Thank you [Member Name Removed]! It is a pleasure working with you as well! Looking forward to the next one!

FILIZ M.
09/2023
1.0
home builders
  + -1 more
just aware guys,DO NOT TRUST DOMINICK...HE CAME TO MY HOME ON AUGUST 31TH., TO GIVE FREE ESTIMATE...HE TOOK MY MONE (A THOUSAND DOLLAR ) TO START TO JOB..HOWEVER, HE ALWAYS GIVE TO ME SO RIDICULOUS EXCUSES ) HE NEVER START TO JOB, SO I WOULD LIKE CANCEL IT AND I WANT TO MY MONEY BACK ). HE DID NOT GIVE TO ME MY MONEY EVEN RECEIPT..BUT, I HAVE PROOFS..NOW, WE HAVE COURT, I MAKE REPORT ABOUT HIM...PLEASE, IF SOMEONE HAVE SAME EXPERIENCE, CONTACT WITH ME..MY EMAIL: sevencan65@hotmail.com
Description of Work: anything done

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Hope Custom Builders
We always provide first class service. We do not tolerate threatening words or behavior. Your deposit was refunded immediately after your aggressive attitude and foul language was displayed.

Roy Tarantola T.
01/2023
5.0
remodeling
  + -1 more
I have used Dominick and his team for multiple projects over the past few years and they never disappoint. His team is friendly, professional and dedicated to getting the job done. Most recently Hope CB helped me remodel a rental home that was very outdated. Dominick came in assessed the project and the next day got to work. After the project was completed I showed my friends and family the finished product and they were even more impressed than me. Hope CB is a great company and what I love the most is that Dominick ensures we are happy, even post project, which is rare among contractors.
Description of Work: Remodeling - General

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Lena I.
07/2021
2.0
decks, replacement windows
  + 0 more
The bluestone slabs he chose for me had some type of circular stains that he said would eventually lift. Dominick said it would take about 2 weeks maybe longer so I told Dominick I would like to wait the 2 weeks before we move forward and he agreed. When the 2 weeks were up some of the stains lifted and other did not and now I see a dark brown stain by the rail, the grout coming out which are now making the bluestone slab loose. I emailed Dominick to come take a look at it. We made an appt. and he never showed. I made another appt and he didn't show. Ugh! My male friend intervened and was able to speak to Dominick and a few days later a team came to fix the bluestones and add a rail going down the steps. But once again the grout came out, the tiles are loose and nothing was done about the remaining stains. Oh and when I finally got the brackets that finishes the look of the rails a couple were broken and a few never added. Geez! But the most important item I needed done was the gate for my dogs and it wasn't. This gate should have been placed back in July 2021 and it is now 11/29/21 and nothing. Dominick left me hanging. He shows no concern. Why should he? He got paid in full! I also had Dominick add an egress window to my home and his team completely ruined my grass, it is now mostly dirt and my friend had to powerwash my pavers from all the grout they left on it. So now I have to hire 3 separate Contractors to get a quote to have them fix all of Dominck's sloppy and incomplete work and then file a lawsuit. I paid Dominick in full prior to the work being completed because I trusted him since he did such a great job on my pool deck....HUGE MISTAKE!!! I am a 64 y/o women and he took complete advantage of me. Please everyone save yourself the headache and do not hire Dominick of Hope Custom Builders and NEVER EVER PAY FOR A JOB IN FULL until the work is completed...no matter how much you trust them.
Description of Work: In the Spring of 2020 I hired Dominick, Owner of Hope Custom Builders from Angi's list to build a pool deck. They did a wonderful job with no issues and therefore in April of 2021 I called and hired Dominick to build a new front porch for my home. Unfortunately, I did not have the same experience.
Rating CategoryRating out of 5
$18,500

Rick F.
02/2021
5.0
basement remodeling
  + -1 more
Dominick and his crew did an amazing job on our basement remodel. They arrived on time and were all very professional and courteous. Dominick was very accessible and answered our questions quickly. He does what needs to be done to get the job done and stands behind his work. A pleasure to deal with and would recommend to others.
Description of Work: Basement remodel including electrical upgrades, painting, laminate flooring and egress window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin K.
02/2021
5.0
basement remodeling
  + -1 more
Very well. Basement came out great. Hope builder's was super easy to work with. Very flexible
Description of Work: Basement Remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

Nick D.
02/2021
5.0
concrete repair
  + -1 more
Hope custom builders went above and beyond. These guys are the real deal. From the estimate to the finished product a completely smooth process. Really gave me piece of mind. Wouldn't hire anyone else.
Description of Work: New Foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SEBASTIAN T.
12/2020
5.0
decks
  + -1 more
They were very fast, neat and made sure the work was done perfectly. They were accomodating to any suggestions we had. Apart from the deck, they were also installed a ladder to our attic. Would recommend to anyone with house repairs.
Description of Work: Decks and Porches
Rating CategoryRating out of 5
Yes, I recommend this pro

Patrick N.
12/2020
5.0
remodeling, home builders, home remodeling, interior painters
  + 2 more
Dominick and Hope Custom Builders did an exceptionally good job on our kitchen renovation. The entire crew showed up on time and cleaned up thoroughly at the end of each day. Finished results are immaculate and we’re already hired Dominick and Hope Custom Builders for our next project.
Description of Work: Kitchen and Bath Remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

ANNA-MARIE R.
12/2020
5.0
decks
  + -1 more
Dominick and his team were great!! Delivered as promised!! The deck was done in 4 days within the beginning of the project.. the price was great and I would recommend him again and again!! Thank you for giving me an addition to my home, so I can enjoy my backyard for years to come!!
Description of Work: Decks and Porches
Rating CategoryRating out of 5
Yes, I recommend this pro

Jill K.
12/2020
1.0
remodeling
  + -1 more
He took a deposit oct. 8 . By early November had still not started. I chose to cancel the job. He has still not returned my money.
Description of Work: Remodel upstairs kitchen and bath

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Hope Custom Builders
This is absolute nonsense. The job was terminated because of permit issues and the monies were returned.

Kathy S.
09/2020
1.0
decks
  + -1 more
Owner/Dominick was unprofessional and job was beyond substandard. Did not stand by his work, and clearly does not know how to conduct himself as a business owner or gentleman. Go elsewhere! Edit: The "F" given was what your substandard work ethic and unprofessional behavior deserves. The BBB did not find in your favor, they found that you were unwilling to complete the work to my satisfaction. Dominick is unprofessional, aggressive, and a despicable human being. This review is what you deserve!
Description of Work: Deck repair

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

Response from Hope Custom Builders
Professionalism, Communication and Quality are always my goal. I Urged you to consider replacing the deck in whole & you asked JUST to do the decking. I sent men another day to even do the top rail, free of charge!! Im sorry that the old rails dont look good next to the new decking but i did what was asked against my advice. The Better Business Bureau investigation established that i was correct, i don’t appreciate you trying to harm my business with a poor, unsubstantiated review

Tony R.
01/2020
5.0
decks
  + -1 more
We got several estimates, including one from this company. After discussion, we decided that they best fit our needs and we were not disappointed. Dominick, the owner, asked for a minimal deposit and said that work would start ASAP and take about a week. Well, they were here the next day, removed the items we had on the deck and in one day had removed the old deck. Within 5 days, they were done AND THE DECK IS GREAT.!! They removed the entire old deck, reframed and installed treated lumber for the surface and installed a new vinyl railing and posts. And clean? The entire crew, Mike, Pete, George were neat as pins. They cleaned up the debris and other than having a new deck in place, one can not even tell they were here. The crew and the owner, Dominick were an absolute pleasure to work with. We asked for a couple of changes while work was in progress and they did them as soon as we asked. If you are in need of ANY construction project, THESE ARE THE GUYS TO CALL! Were calling them back in the spring renovate an old bathroom. Great work, guys. Thank you.
Description of Work: Repair/Replace existing deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Hope Custom Builders
Thank You so much [Member Name Removed]! I’m glad you are happy and look forward to working with you in the future!

Prenthis A.
11/2019
4.0
decks, home builders
  + 0 more
The end result is beautiful. Dominic was easy to talk to and accessible in the building. However, the process was delayed by 2 months and I couldn't reach him for several weeks. Dominic didn't return as promised after final payment to finish up on details.
Description of Work: Remove and replace deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$38,000

Alicia T.
11/2019
5.0
remodeling, home remodeling, interior painters, basement remodeling
  + 2 more
The project is going very well. I also hired him for another project to be completed. Would recommend him to anyone and in the future if I need more work I would rehire the company again.
Description of Work: I called Dominick and had a very small window to have the basement finished. Dominick got right on top of the job and his crew has been working very hard everyday to get the job done In the time needed. Would highly recommend. His crew is very respectful and they all work together on whatever needs to be done to finish the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
10/2019
5.0
home remodeling
  + -1 more
I was extremely happy with the work done by Dominick Lacitignola and his crew. Although this was small job, he was happy to take on the project. His crew was hard working, efficient, and clean. They stayed late to finish and were polite and conscientious throughout the process. My bathroom looks beautiful and I am very happy with the quality of the work. I would definately use Hope Custom Builders again and again.
Description of Work: Bathroom Remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Hope Custom Builders
Thank You so much [Member Name Removed]! It was a pleasure and we look forward to seeing you again!

Lonnie M.
10/2019
5.0
home remodeling
  + -1 more
The work was performed in a timely manner with only a few small glitches as will happen with most any major remodel to an older home. They went over and above to make sure that we were happy with the final product and came up with helpful suggestions during the process. Over-all we were very happy with the outcome and feel that we dealt with an honest company. We've received many compliments on our kitchen and feel that it has added significant value to the home.
Description of Work: Kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$20,000

Response from Hope Custom Builders
Thank You so much! Im glad you’re happy with everything, it was a pleasure working with you!

Ray O.
09/2019
5.0
decks, remodeling, interior painters
  + 1 more
Most professional group of workers I have ever dealt with for my home construction! From beginning to end.. quick estimate which beat every price I was quoted previously.. arrived 5 min early each day that was promised and did non stop until tasks were completed.. clean up each day was to how they began the day.. finished the rooms that needed reconstruction within time frame promised.. the owner was courteous and a pleasure to deal with when going over the details of the project.. I have recommended these guys to my family and friends even prior to them completing.. i am going to use them again and again
Description of Work: Remodeling - General
Rating CategoryRating out of 5
Yes, I recommend this pro

Yvette B.
06/2019
5.0
decks, home remodeling
  + 0 more
Dominick was efficient, affordable and clean, most of all he was pleasant to work with. We will certainly be hiring Hope Custom Builders for our future home improvements.
Description of Work: Exterior stairs using Trex material

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Liz M.
05/2019
5.0
home remodeling, interior painters
  + 0 more
Dominick and his team were amazing from start to finish. They were all prompt, respectful, and professional. They explained the project every step of the way, answered questions thoroughly and made helpful suggestions when necessary. Most importantly they did high quality work throughout the project and left us very happy with the results! I would recommend Dominick and Hope Custom Builders in a heartbeat for any home renovation/home improvement project!
Description of Work: Bathroom renovation, closet renovation, electrical upgrades and interior house painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward M.
05/2019
4.0
decks
  + -1 more
Dominick called in morning, asked for description of work. A zoning question arose and he immediately contacted Zoning Dept for clarification. He called again to relay the information to me. He said he would call at 3 to arrange a site visit. He called and was already outside. He was courteous, helpful, knowledgeable, professional. However, this just to describe the scope of work. I am awaiting an actual estimate.
Description of Work: Deck estimate

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris S.
05/2019
5.0
remodeling, home remodeling, interior painters
  + 1 more
The work went smoothly. The men operated in a respectable manner and were very precautious when it can to removing anything from my home as to not damage anything. They kept me informed of any changes or issues that may have occurred as to make sure I received the best work possible. I would reccomend this company to anyone family and friends included
Description of Work: General home contracting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Hope Custom Builders
Thank you for the nice comments! I hope to work with you again in the future!

Joseph S.
05/2019
5.0
decks
  + -1 more
This project was done so much faster than I had anticipated! We wanted a deck built with Composite Decking & railings off the back of our house and around the pool and I cant wait to enjoy it for the second summer! Thanks Hope CB!!
Description of Work: Wraparound Deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Response from Hope Custom Builders
I appreciate the nice feedback! It’s personally rewarding when someone is as happy as yourself after a project is completed. Enjoy the deck!

George P.
05/2019
5.0
home builders, home remodeling
  + 0 more
Great Dom was on site throughout the job and kitchen came out mint
Description of Work: Kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hope Custom Builders
I appreciate the praise! It was a pleasure working with you and I look forward to doing more work with you in the future!

Jocelyn J.
05/2019
5.0
remodeling, home builders, home remodeling
  + 1 more
It was amazing!!! Perfection is an understatement. Everything that i wanted and more!
Description of Work: Kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41,000

Response from Hope Custom Builders
Thank you! Your gratefulness is appreciated! We pride ourselves on repeat referral business! Thank your cousin again for the recommendation!!
    • 1(current)
    • 2

Contact information

16 Chelsea Ave, West Babylon, NY 11704

http://www.HopeCustomBuilders.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
Decks and Porches,
General Remodeling,
Homebuilders,
Basement Remodeling

FAQ

Hope Custom Builders is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Hope Custom Builders accepts the following forms of payment: Check,CreditCard,Financing Available,Zelle
Yes, Hope Custom Builders offers free project estimates.
Yes, Hope Custom Builders offers eco-friendly accreditations.
No, Hope Custom Builders does not offer a senior discount.
Yes, Hope Custom Builders offers emergency services.
No, Hope Custom Builders does not offer warranties.
Hope Custom Builders offers the following services: Our past projects include both new construction and repairs/restorations. We can also plan, manage, and build multi-phase jobs. We specialize in extensions, kitchen & bathroom remodels, dormers, basement refinishing and general remodeling and renovations. We also have separate Deck Buildi ng and Masonry divisions! We offer an end-to-end client experience that includes seamless communication, budgeting, staffing, on-site organization, and solid, quality handiwork every time.
We do not install pools

Contact information

16 Chelsea Ave, West Babylon, NY 11704

http://www.HopeCustomBuilders.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM