UNITED HEATING & AC

Heating and Air Conditioning, Air Duct Cleaning

About us

With plenty of experience, we are here to help you with all your heating and cooling needs such as: HVAC Installation and Service. Furnace/ AC / Water Heaters / Duct Cleaning. We are very competitive and rarely lose a quote. Our company is an Accredited A+ with the BBB and holds a 5 Star rating with Google and other search engines.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

HEATING, A/C & AIR DUCT CLEANING.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.930 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 30 reviews

Andrea L.
03/2023
5.0
heating & air conditioning/hvac
  + -1 more
I sent emails and placed calls to numerous HVAC companies and waited for days without heat to hear from someone. I linked up with United Heating & AC via Angi, received a call from Rick and discussed my heating needs. Chris arrived to my home 1 hour later, informed me of necessary parts and cost. Job completed in 2 hours. Very affordable will definitely contact United Heating & AC for future heater service and maintenance!!!! Thank You Again!!!
Description of Work: Replaced 20 year old furnace motor, changed air filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$970.38

John V.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Very professional. Great service and good price. I would highly recommend them to anyone
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike D.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
The service was excellent. They were very efficient, and we were happy.
Description of Work: Heating and air conditioning service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$19,000

Many G.
04/2022
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
We’ve been using United Heating for years now. They service my home and our business. The service is unbeatable, quality of the heating and a/c units have been incredible, and pricing is on point. I have been, and will continue recommending United Heating!
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Sam R.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Did a great job locating and sealing up some leaky ducts. Airflow to the bedrooms is much better now!
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Marc J.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
The service was well. The price was reasonable, and they show up on time. They complete the job on schedule.
Description of Work: Heating and cooling service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,500

Vinny C.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
The service was great. They were very professional, and they explain everything to me. The job was great.
Description of Work: Heater installation service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$11,000

lou T.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Great communication and great service. They explained everything and answered all my questions. They were very polite and professional. They fixed the issues and all is working perfectly now. Highly recommended United Heating & AC.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve K.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
I had a seamless experience. The owner of the company was very professional and the crew that Followed was equally as professional. All in all it was a pleasant experience and I would 100% refer this company to a friend.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Tony R.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Everything went FANTASTIC! Rick and his crew are super professional and the communication was clear and honest. I would highly recommend!
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark P.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Went very smooth, they installed a furnace and I also had them duct my microwave to vent outside. BEST MONEY I EVER SPENT!!!! The crew was quick, efficient and very clean.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Oscar W.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Great service at a fair price. I highly recommend them and frequently refer them to my family and friends.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Tony N.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Rick and his team were outstanding from start to finish. Had my water heater, and furnace both replaced. They arrived as scheduled, did the work, and left my basement spotless. Its very apparent that customer satisfaction is a top priority for United. I would highly recommend them.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Albert P.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
I used United heating a a lot projects for years. Good pricing, Qualified technicians and timely service.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Sherri D.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
The guys really know their stuff! Clean. Professional. Nice work! Definitely recommended!
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly B.
03/2017
1.0
heating & air conditioning/hvac
  + -1 more
The new furnace was installed a few years ago I am now dealing with the issues. I had to be at work so my at the time father in law helped me out with setting up the install and being at the house for the install. I ran home during lunch to pay for the service that was all. Because it was installed in the month of September I did not notice my missing central air unit until the following summer. Long story short my ex father in law made a deal to trade in my working central air until to lower the cost of the furnace. I was told by United a different reason for the small discount. Due to time that passed nothing I could do. Now I have saved up enough money to get a new unit and I had three quotes. During the quotes I asked about install of a new hot water heater because mine is very old. All three reputable places have told me the same thing “out of code venting so new venting is required and that is an additional cost” I spoke to Rick at united regarding the venting and he called back and left me a message. Not his EXACT words but he said it was a deal between united and my ex father in law that they would not put in up to code venting but I can get it up to code at cost to me. Thank you united. I am stuck buying a new central air unit and paying for new venting. If I knew more about this stuff I would have been aware what to look out for. This was all new to me and I lost all trust. Not mention every year when they do a cleaning I am charged significantly more for a cleaning than I am quoted. One year I paid a large price for a furnace filter and I found out later when I went to change it again it was not even close to the correct size.
Description of Work: New Furnace

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0


Response from UNITED HEATING & AC
[Member Name Removed] I’m am confused at this review. Obviously there was a communication issue maybe because a third party was involved . We would never charge you for an AC and not put it in. No company would that I’m aware of unless I’m not understanding this. I’m sorry. I wish you would have called me. The venting thing is not unusual when we have to change exhausting due to code. We would have to charge for the additional materials and time. Thank You

Carmen C.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They come in and check it once a year. I have used them for years. I would continue to use them. I've used them a long time already. I had to have my furnace replaced a few years ago and they did that.
Description of Work: They come in and check my furnace once year.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID Z.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Came out to clean the ducts, but also ended up fixing up a couple of small problems in the system I was unaware of at no extra charge- explained how my heating system worked as well- all at no extra charge. More than expected for the money.
Description of Work: Cleaned the ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jennifer D.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I was happy with the service. The man who came to the house was polite and friendly. He showed up in a timely manner, worked quickly and efficiently. He took some added time to trim back the weeds around the A/C unit and clipped a few weed trees that had cropped up on that side of the house while he was at it. He had to use my garden hose and coiled it up neatly when he was finished. We talked about the less-than-user-friendly programmable thermostat that I have and offered assistance, if needed, in using it. The company called me as a follow-up to the inspection they did as I was in the process of purchasing the house a year ago. There was no need for me to remember to call for an inspection for this year. (Initially, the furnace was cleaned but the A/C unit was not looked at. I wanted to have it checked out this year anyway.)
Description of Work: Cleaned and inspected the furnace and central air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

David B.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called United Heating and Cooling on a Friday morning to see about scheduling an appointment to get our furnace inspected. Within half an hour from my initial call, I got a call back telling me that they had a tech in my neighborhood. They asked me if I was going to be home and he would stop over on his way to his next job. Ten minutes later he arrived and the furnace was inspected. I'm glad they were able to fit me in so quickly. It was supposed to get cold the next day, so we were all set. In the past I would have called around to several of the bigger named companies in my area. Since United came and put in a new furnace for us, this is the only company I will call. I highly recommend United Heating and Cooling to anyone who needs any type of furnace work done from installation to basic maintenance, to an estimate, they are fantastic.
Description of Work: United Heating & Cooling came out to inspect our furnace. He went through the furnace, he cleaned and checked everything in and around the unit. The staff at United are always very friendly, professional, and punctual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

David B.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They came in an emergency situation in December 2 years ago when our furnace blew out. Most other companies in my area were giving me two weeks to a month. Turn around time, as far as putting in a furnace - I contacted them, they came right over. We had a new furnace put in and they have been fantastic with coming in and doing all the checks. You call them at the number and they get right back to you. They are very courteous and professional - if I could give them an 'A+" on everything I would. They have saved our necks. It is 95 degrees today and without central air my wife would be a bear - I'm just kidding - again, I give them As across the board.
Description of Work: They installed a new furnace and central air into our house. They have been fantastic. I called around to 6 different companies and they were the ones who gave me the best price and came the quickest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed G.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
The crew of two was on time, and completed the job in just over 2 hours. They cleaned up all materials inside and outside of the house. They took the time to explain the most efficient way to operate and maintain the unit. Both men were friendly, polite, and professional in their behavior.
Description of Work: They installed a Goodman central A/C, 30,000 BTU, 13 seer efficiency. This replaced a 22 year old A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

08/2006
5.0
air duct cleaning
  + -1 more
United Heating & AC is very friendly. They call every year to remind me to schedule a cleaning for the furnace. Everything they do is very good.
Description of Work: United Heating & AC cleaned my air ducts and service my heater and air conditioning once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

08/2006
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioner broke down on a very hot day, and we were grateful for United Heating & A/C. They came out immediately to install the new unit and had it up and running in no time. We were really impressed with their quick response, and we'd hire them again.
Description of Work: United Heating & A/C replaced our air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

ROSEANNA D.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
United Heating & A/C did a good job. They arrived on time and did a fine job. The serviceman was polite and knowledgeable. He answered any questions I had. I would recommend them to future clients.
Description of Work: United Heating & A/C cleaned and checked our air conditioning and heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50
    • 1(current)
    • 2

Contact information

11 Stable Gate Dr, Webster, NY 14580


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

UNITED HEATING & AC is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

UNITED HEATING & AC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, UNITED HEATING & AC offers free project estimates.
Yes, UNITED HEATING & AC offers eco-friendly accreditations.
Yes, UNITED HEATING & AC offers a 10% senior discount.
Yes, UNITED HEATING & AC offers emergency services.
Yes, UNITED HEATING & AC offers warranties.
UNITED HEATING & AC offers the following services: HEATING, A/C & AIR DUCT CLEANING.

Contact information

11 Stable Gate Dr, Webster, NY 14580


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day