Laird Exteriors and Remodeling LLC

Decks and Porches, General Remodeling, Finished Carpentry and Woodworking,

About us

Residential home improvements specializing in exterior/interior construction and remodeling. Owner on site daily.

Business highlights

14 years of trusted experience

Services we offer

COMPLETE HOME REMODELING, DESIGN AND BUILD, KITCHENS, BATHROOMS, BASEMENTS, LANDSCAPING, DECKS/PORCHES, PATIOS, GUTTERS, WINDOWS/DOORS, PAINTING/STAINING, TRIM WORK.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.965 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 65 reviews

Scott T.
11/2023
5.0
decks
  + -1 more
We contacted Matt to demolish a very old deck and build a new Trex composite deck, stairs and railing. The entire base support structure of the old deck needed to be replaced, including attachment points to the home that were rotted due to poor design and flashing of the prior deck. When looking for a contractor we researched many options. We eliminated contractors who seemed to only occasionally build a deck, those who had a different primary focus area, and those who did not often do composite decking. Initially, we found Matt's business listed on the Trex website as a certified TrexPro Gold installer. After then reading his positive reviews across AngliesList, Facebook, & Google, and seeing photos of many projects that appeared to be the type of work we were looking for, we reached out. Communication was excellent from the initial quote through completion of the project. The quality of the work and attention to detail was excellent. The project was a notable investment in our home, but we are very pleased with the results would highly recommend Matt to others.
Description of Work: Demo of old deck and construction of a new composite deck, stairs & railing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
09/2021
5.0
decks
  + -1 more
We are extremely pleased with the deck results from Matt and his small team. Communication was excellent from the initial project discussion through to the end of the project. His initial estimated project start and end dates, projected several months in advance, were met quite reasonably, given the inevitable weather and manufacturer challenges. He was very easy to work with and nicely accommodated project adjustments/tweaks. Quality of work was excellent, and we couldn't be more happy with the outcome. We would highly recommend Matt to others. Thank you, Matt!
Description of Work: Completely replace our existing deck, including underneath framing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Dan M.
05/2021
5.0
decks
  + -1 more
Matt and Brandon did excellent work with much attention to detail. Completed project in a timely manner considering our weather. Very satisfied with results. Would recommend to others and hire again!
Description of Work: Deck boards replaced, front steps resurfaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
03/2021
1.0
contractors
  + -1 more
Hard to say. Called him twice in the past two weeks. No reply. Has positive reviews thus my interest, but not returning calls seems to weaken the positive reviews.
Description of Work: patio and deck
Rating CategoryRating out of 5

Robert B.
10/2020
5.0
decks, electrician, landscaping, deck cleaning, garage builders
  + 3 more
It went fine. We needed to modify the design part way through the project, but even this went smoothly. The builder made sure that there was good communication with the customer (me). The cost was not cheap, but it was worth the cost.
Description of Work: Replace deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Sabrina V.
09/2020
5.0
decks
  + -1 more
Matt made recommendations that helped solve an issue with my front stair railing. He fit my project in quickly, and his staff were professional and hardworking. I would highly recommend this company to all!!!
Description of Work: Rebuild front stair railing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Robert H.
08/2020
1.0
decks
  + -1 more
No contact or status report, nothing happened at all. Angie's list can delete this review as it is potentially unfair. Angie's list should have a 'my current project' tab so I can manage it, instead of well, waiting for the heat death of the universe.
Description of Work: Needed to replace deck surface with TREX and (drink) railings and steps. Apparently fell through the cracks as I created my account
Rating CategoryRating out of 5

Response from Laird Exteriors and Remodeling LLC
I have no record of any form of contact from you or information on your project. No work was performed and no words were ever exchanged. I do not see how this constitutes such a poor review of my business.

Jennifer P.
11/2019
5.0
decks
  + -1 more
Fantastic job. From the day Matt came to do the initial quote, he was knowledgable, polite, and honest. His workmen were clean, quiet, and they worked hard all day. The decks look amazing. Would absolutely hire again!
Description of Work: Tear out two old decks and build two new decks
Rating CategoryRating out of 5
Yes, I recommend this pro
$18,000

nancy G.
08/2019
5.0
decks, woodworking
  + 0 more
We would hire this contractor again in a heartbeat. His work is superb, and is at a reasonable and fair price. He shows up exactly when he says he will and does exactly what he says he will.
Description of Work: Replace porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

craig N.
01/2019
3.0
decks
  + -1 more
I just got a quote from Laird and it was rather high so I didn't hire them
Description of Work: Deck replacement

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Dale B.
12/2018
5.0
decks
  + -1 more
Mr. Laird was professional, knowledgeable, and efficient. His crews stayed on task and he was always available for hands-on assistance with our projects. At the same time he was building the deck and patio, we also had him install a brick walk and finish our garage which are reviewed separately. The deck is sturdy, attractive and and just as we envisioned it. I received several lower estimates for this work but chose Laird because of his knowledge of the materials and processes involved. There were no surprises and no added costs to the project.
Description of Work: Installation of a composite deck and slate patio

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale B.
12/2018
5.0
decks, hardscaping, patios
  + 1 more
The front walk on this house was slate slabs surrounded with fill pebbles and the pebbles were constantly migrating into the yard slowly driving me crazy. Mr. Laird gave me a competitive bid and installed a walk with paving stones. His work has garnered numerous complements from neighbors and has really added to the curb appeal of our house. Plus he was able to utilize the old slate slabs in a small patio at the base of the deck he was installing at the same time.
Description of Work: Replaced a slate and gravel front walk with paving stones

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale B.
12/2018
5.0
drywall, interior painters
  + 0 more
Laird installed sheet rock on the unfinished, interior walls of a two car garage, repaired problems with the existing sheet rock work and painted the walls and ceiling. Despite some oddities with the existing sheet rock his crew repaired the discrepancies and completed the work in a timely and professional manner. I really appreciated the attention they paid to the mud work on the seams and fastener holes as they are completely invisible on the finished job. Excellent work.
Description of Work: Garage interior walls sheet rocked and painted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
08/2018
5.0
decks
  + -1 more
Laird Exteriors are pros; we couldn't be happier with the results. There was attention to detail in both planning and execution at every step of the way. The cost estimate was right on, despite a number of "on-the-fly" request for changes from us. Matt gave us great options to consider and communicated with us routinely (he answered alot of questions!). The decks are engineered solid and look great. We highly recommend Laird Exteriors, LLC.
Description of Work: Replacement of 35+ yr old decks with AZEK material (including some design changes)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mastin & Krissy J.
08/2017
5.0
decks
  + -1 more
Matt Laird and his team were communicative and professional throughout the work. I would hire Laird Exteriors for future projects.
Description of Work: We had a large paver patio and 2nd story deck removed, then an even larger patio + 2nd story deck installed. Patio had 3 foot retaining wall included.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WAYNE D.
06/2017
5.0
deck cleaning
  + -1 more
They were professional and worked hard but they did not clean up everything. I was informed that they would come back to pick up the remaining wood. but they did not.
Description of Work: sanded, power washed, stained and maintenance of the the deck.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,900

Response from Laird Exteriors and Remodeling LLC
[Member Name Removed], That is very unlike me and I wish someone would have contacted me. I admittedly can forget things this time of the year with how much is going on and I apologize for the mix up. If this is still an issue, please let me know and I will take care of it as soon as possible. Matt

Janice M.
05/2017
5.0
decks, woodworking
  + 0 more
I have only praise for the work that was done. Matt's craftsmanship is outstanding. And he pays close attention to all the details. He arrived each morning at 8:00am. He and his assistant worked through all kinds of weather... cold, rain and a bit of sunshine! The only time they stopped construction was when it was raining so hard that they got a shock when using one of the electric tools. You know just by speaking to him that he takes great pride in his work. During the final inspection, the town inspector praised his work. We love our new deck, and have absolutely no complaints or issues with the work. I would highly recommend him for any project.
Description of Work: We hired Matt Laird to take down and rebuild our deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Seamus H.
02/2017
5.0
home remodeling
  + -1 more
Couldn't ask to work with a better contractor! I am new to remodeling and he made the experience fun and easy. With estimated costs included in the appraisal contract, I knew what price line to stay within to get what I wanted without adding too much additional cost. He's very good at taking someone's ideas and giving the owner a direction to making it happen without over powering the decision. My original idea of what I wanted changed completely as the process progressed into something even better than I first imagined. His attention to detail and wanting to make everything perfect is a home owners dream. I plan on using him for future projects.
Description of Work: Complete bathroom remodel. Everything was replace but the ceiling. The room was stripped to the studs and new items installed. This was the kids bathroom upstairs so the work including a vanity, bathtub, toilet, and flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

jared G.
09/2016
5.0
decks
  + -1 more
Matt and his crew were on time every day and did an amazing job. They cleaned up and left my backyard and pool area immaculate at the end of each day. The end result is better than we could have ever expected and if you are contemplating a new deck stop looking around and call Matt. My only complaint is that we didn't do this sooner so we could enjoy the deck for the entire summer. I plan on getting as much time as I can out there until the snow falls.
Description of Work: New composite deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

DAVID F.
08/2016
5.0
decks
  + -1 more
Our experience working with Matt Laird was great. He was very responsive and communicated with us throughout the project to fine tune some of the deck and pergola features. Matt and his crew were professional and the quality of work was exceptional.
Description of Work: Build a new residential deck with integrated cedar pergola.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Dennis M.
08/2016
5.0
handyman service
  + -1 more
It went very well. He was a man of his word. He provided insurance copies. He did quality work.
Description of Work: The provider need some carpentry repair work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jesse W.
07/2016
5.0
decks
  + -1 more
My wife and I found the extra detailed and longer reviews on Angie's list most helpful, so I feel obligated to do the same. Yes, we are very pleased with our new deck as most people are after spending serious dollars. Matt the primary owner of Laird Exteriors, was confident in selling us, but looking back, believe this was based on his being a deck specialist all summer. His price was in the middle of our quotes but it reflected his having installed so many decks and having the process down pat (with no shortcuts as I observed most of the construction). This included experience with the more labor intensive Evolutions Contempory flat rail system we wanted requiring a lot more steps and precision than your standard Trex or Timbertech rail systems (mitered top rail cutting, fitting and only ¼ in of overhang/play in a continuous long rail). That’s just an example, but that attention to precision was also apparently in every phase, including a few curves we threw at him like inventing an under deck storage area door whose hinges wouldn’t warp or break down due the weight of that door constructed of PVC material (to match the skirting of the deck). Keeping this short, there were a few more examples of on the fly requests he figured out and included in the quoted price, like a few inches of rocks and edging to protect the skirt edging from being weed-wacked. And lastly, he held his suppliers to the same standard – forced them to replace two very expensive boards they scratched in delivery – we might not have noticed but he did! You can see our deck on his site at: [web link removed] (the AZEK Vintage Cypress with Dark Hickory border) About Us: After buying a new house 13 years ago, managing a redo based on water damage and now a seeking to build a deck on our new condominium, I invested in Angie's list because frankly, many contractors I have dealt with have been mostly unresponsive (when they don't need the work), less detailed and sloppier than I would want, and often have add-ons that invariably pop up (yes, even some of my friends who are contractors in California) – Matt was an exception.
Description of Work: Brand new deck on back of house off sun room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Thomad B.
06/2016
5.0
decks
  + -1 more
The team was there on time, did great workmanship and was within $200 dollars of the estimate. Would recommend them and they will be doing another deck for us at our camp next.
Description of Work: Expand deck, redo desk framing, new decking material, new custom railing and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Matthew B.
06/2016
5.0
decks, deck cleaning, pressure washing, house painters
  + 2 more
Matt and his team did an excellent job from start to finish. The price he quoted me was the exact price he charged in the end. The work provided was excellent and he even came inside and helped me make my basement stairs more solid. Other contractors would have charged extra for that. Very pleased and would definitely use Laird Exteriors for future work!!
Description of Work: Powerwahed, stained and put a railing on our deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Lynne W.
05/2016
5.0
decks
  + -1 more
They were professional, on-time. Excellent job
Description of Work: Matt and his crew were wonderful. They replaced our old wood decking for new PVC composite, and reinforced the deck structure along the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000
    • 1(current)
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Contact information

XXXXXX, Webster, NY 14580


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Decks and Porches,
General Remodeling,
Finished Carpentry and Woodworking,
Patios,
Deck Maintenance,
Pavers and Hardscaping,
Interior Painting,
Kitchen and Bath Remodeling,
Basement Remodeling,
Exterior Painting,
Drywall,
Doors

FAQ

Laird Exteriors and Remodeling LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Laird Exteriors and Remodeling LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Laird Exteriors and Remodeling LLC offers free project estimates.
Yes, Laird Exteriors and Remodeling LLC offers eco-friendly accreditations.
No, Laird Exteriors and Remodeling LLC does not offer a senior discount.
No, Laird Exteriors and Remodeling LLC does not offer emergency services.
No, Laird Exteriors and Remodeling LLC does not offer warranties.
Laird Exteriors and Remodeling LLC offers the following services: COMPLETE HOME REMODELING, DESIGN AND BUILD, KITCHENS, BATHROOMS, BASEMENTS, LANDSCAPING, DECKS/PORCHES, PATIOS, GUTTERS, WINDOWS/DOORS, PAINTING/STAINING, TRIM WORK.

Contact information

XXXXXX, Webster, NY 14580


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM