Laird Exteriors and Remodeling LLC

Decks and Porches, General Remodeling, Finished Carpentry and Woodworking,

About us

Residential home improvements specializing in exterior/interior construction and remodeling. Owner on site daily.

Business highlights

14 years of trusted experience

Services we offer

COMPLETE HOME REMODELING, DESIGN AND BUILD, KITCHENS, BATHROOMS, BASEMENTS, LANDSCAPING, DECKS/PORCHES, PATIOS, GUTTERS, WINDOWS/DOORS, PAINTING/STAINING, TRIM WORK.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.965 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-65 of 65 reviews

Ron G.
03/2016
5.0
deck cleaning, decks, patios
  + 1 more
They finished on time. It was very well done. They were easy to deal with. That's the only guy I use for just about anything I need. My interaction with them was very good. The work turned out perfect. He's easy to deal with and professional. I would absolutely use them in the future.
Description of Work: They did a little outdoor patio and deck work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sean H.
11/2015
5.0
decks, patios, replacement windows
  + 1 more
Matt was very professional and did EXCELLENT work. My wife and I had a window in our kitchen replaced with a door so that we could access our patio via the kitchen (Pace installed the door). We hired Matt to install the 4 steps leading down from the door. He spent all day on the job and his work is flawless. The steps are made of Azek material and the railings are Trex. My ONLY complaint is that Matt originally quoted us at $500-$600 for the job and we said ok. The week of the actual job he came for a final measurement. He then quoted us "between $600-$1000". He recommended we use Trex for the railing so we could save about $100 so we said ok. He built and installed the steps and then after the job was complete sent us an invoice for $1200. He told us the materials alone cost $900. My only complaint with him is that he should have been able to give us a better more accurate estimate from the beginning. The final job was twice the original quote. Other than that he did excellent work.
Description of Work: Installed 4 exterior steps from a door down to the patio

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Nathan O.
09/2015
5.0
decks, landscaping, hardscaping, patios
  + 2 more
First and foremost, Matt is a skilled, hardworking, and artistic craftsman. He shows ingenuity when approaching a project, and is able to adeptly work with challenging and interesting project ideas. For our deck project, involved was the demolition of an existing retaining wall, patio, deck, and tree roots, and the design and construction of deck (pressure treated lumbar), patio, and retaining wall (manufactured stone product). The demolition itself proved to have its unforeseen challenges--the need to break apart a large concrete slab, the removal of some tons worth of railroad ties--but Matt and his team worked around these issues with skill and a positive, hardworking nature. The deck construction itself went extremely smoothly and quickly, and Matt was able to change and augment several aspects of the plans according to our ideas and what we were looking for. The retaining wall and patio, constructed by a team that Matt works closely with, was done with rapid skill in their construction. The new patio/retaining wall and deck have become already the best place to sit in the house! We couldn't be happier with the completed project, it has transformed the home and the back yard, and we have Matt and his team to thank for it--we definitely recommend Matt Laird for similar projects!
Description of Work: Demolition of pre-existing deck and patio/retaining wall, removal of tree roots; construction of new deck, patio, and retaining wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Nancy T.
08/2015
5.0
decks, woodworking
  + 0 more
We highly recommend Matt Laird for your decking needs. We are demanding customers and overall, Matt and his team met our expectations with high quality work. Matt was attentive to the few concerns we had before (during the planning), during and after project completion. In addition, he is very willing to learn new things (this was the first Zuri deck he's installed and probably the first Zuri deck installed by anyone in Rochester), and was always open to our ideas and preferences. Anything that wasn't quite right in our minds he attended to right away and he made it right. He and his team are hard workers, polite and courteous at all times, arrived when they said they would, and always cleaned up behind themselves. We have received many compliments on the finished product and the craftsmanship.
Description of Work: Matt ripped decking and stairs off of 22 year old cedar deck and replaced with Zuri decking and Trex aluminum railing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,400

Colleen W.
05/2015
5.0
decks, remodeling
  + 0 more
Matt was the lowest of 3 bids for this job. I had seen work done by the other two bidders on similar projects, but I was impressed with Matt when I first met him. I took at a deck he was completing and made up my mind right then. Matt handled everything quickly and efficiently. He was here when promised and had the job done on time. He was open to the few changes I made as the job progressed, he always answered my questions completely and in an unhurried manner. Matt's finished project looks great! My wife and I could not be happier. I heartily recommend him for his fair price and excellent work.
Description of Work: constructed 14x20 deck attached to house and a 9x9 lower deck/landing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

William V.
11/2014
5.0
decks
  + -1 more
Matt Laird did a fantastic job. He removed our old second-story deck (no stairs) and installed the new deck with stairs. Matt was professional and a very hard worker. He responded very quickly to our initial inquiry and came to our house with samples of decking materials, railings, etc. Matt was able to suggest and solve a multitude of issues as the deck presented many twists and turns. We look forward to working with Matt again. We highly recommend Laird Exteriors and Remodeling. Thanks, Matt.
Description of Work: Deck and stair construction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Danny J.
11/2014
5.0
decks
  + -1 more
Provided a detailed estimate for the job and an estimate of start and completion times. Also gave us options for pressure treated and composite materials. Friendly courteous people performed the work in just a couple of days. The quality of the work is top notch and they care about the finished product. Other companies were giving me start dates two to three months out. These folks started in two weeks I will contact them again if I need other repairs
Description of Work: Performed repair/replacement of a front porch and removal of some old decking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

michael G.
11/2014
1.0
remodeling
  + -1 more
I was looking to have plans drawn up for a room addition. I expected the deal was offering a 3D draw up of what I was looking for. The technician came out and I told him what I was looking for. I emailed them a few weeks later to follow up on what we had discussed and to see when I would receive my floor plan. He told me that the deal price would go towards an architectural drawing and I would have to pay additional fees to have drawn up what I was looking for. I felt like the deal was a bait and switch. I felt like our initial meeting went fine. I am not sure who I dealt with on the phone about the plans afterwards. I had no problem contacting them or scheduling the deal .They came out fairly quickly. I would not recommend this company to a friend.
Description of Work: I purchased a deal for Custom Floor Plans plus 3D Renderings for Any Room Addition, Garage or Deck.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$80

Response from Laird Exteriors and Remodeling LLC
I met with [member name removed] out in Hamlin and discussed his project. He was looking to have an addition put on to his home. The deal he had purchased was very clear, a 3D rendering and floor plans for his project with a maximum of 2 working hours. These plans were to give the customer a visual of their project and provide a starting point. I explained I could do the drawings that he had asked/paid for but what he was going to need, if he was serious, was a stamped architectural drawing for a project such as this to submit to the local building department. I then explained that if he would like to do this instead I would credit the amount paid towards the architectural drawings. Never did I change the deal or refuse what he had paid for. He declined and I began work on his project. After then putting together his drawing, he decided he no longer wanted to build an addition and would have no need for the drawings and wanted a refund. Even after having fulfilled the agreed deal by creating the drawing, and the numerous hours of travel and personal labor, I refunded him his money out of my own pocket and not through Angieslist. At this point the issue was resolved and a lot of my time wasted. I bend over backwards for my customers and I am nothing but polite, courteous, professional, and honest with them. This is shown in every single other review on Angieslist and I stand by my reputation. I'm sorry you were not pleased with our meeting. I did everything possible to rectify it and was under the impression that this matter was resolved.

Gregory B.
10/2014
5.0
decks
  + -1 more
Matt is a really good guy and a dedicated, finicky person. His attention to detail is excellent and he has a very down-to-earth personality. You definitely get what you pay for with Matt! We are happy with the results and look forward to Matt getting more jobs at the house when we need some more projects completed. You can't go wrong with having Matt doing anything that requires construction!
Description of Work: Installed a pressure Treated Deck in the back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,500

Mary H.
10/2014
5.0
decks, house painters
  + 0 more
Matt and his crew were all professional, polite and skilled. Matt is a perfectionist and was a pleasure to deal with. I would highly recommend him to friends and neighbors.
Description of Work: Deck repair/remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

David S.
09/2014
5.0
decks, remodeling
  + 0 more
Matt gave me what I thought was a fair price for the work he was doing. He was very professional and courteously answered all my questions and concerns as the project moved forward. Matt and his crew did an excellent job. My town's building inspector was very impressed. He told me that is the way a deck should be built. Matt does quality work and does not cut corners. My wife and I are extremely happy with our new deck. Matt's was the third business I hired from Angie's List this summer and none of them disappointed me.
Description of Work: Built a 12x16 pressure treated deck with a 3x4 foot landing that the stairs connected to in order to maximize the entire 12x16 area. The stairs were built with closed risers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,450

Jennifer L.
08/2014
5.0
decks, remodeling
  + 0 more
Matt designed the deck, got a permit, and supervised the work. Although the wet summer made scheduling difficult, they worked long hours to complete the work before our deadline when we were going away. We love the deck, and would highly recommend Laird Associates to anyone looking for deck work.
Description of Work: Laird Associates' estimate was the lowest we received. Matt and his workers demolished an old deck that stretched the length of our house in the backyard. They replaced it with a far superior new deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Brian L.
07/2014
5.0
decks, remodeling, woodworking
  + 1 more
Matt's team was awesome! They were prompt, professional, picked everything up each day and did a nice work. One of the qualities I was extremely pleased with was the communication between Matt and myself. He was proactive, a trait that is atypical with contractors. He met his commitments and if there was a challenge he called it out up front.
Description of Work: Matt and his team re-did my deck, taking all of the decking and railing off and installing completely new wood and metal posts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

ned K.
07/2014
5.0
decks
  + -1 more
Very well! Planned well taking our wants into consideration. Matt & his employees were very knowledgeable, very polite and worked to get the job done on time.
Description of Work: Built a deck, dug footings, cemented posts, built frame work, added decking and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,250

kevin A.
06/2014
5.0
decks
  + -1 more
Matt and his team were top notch from start to finish. They were on time, professional and explained in detail what they were doing throughout the whole build. We have used a lot of contractors over the years, by far the best contractors we have ever come across. From now on we will only use Laird Exteriors for all of our needs.
Description of Work: Tear out old deck, put in new pressure treated deck with vinyl railings, 3 stairs and platform.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

mark M.
03/2014
5.0
doors, drywall, remodeling, basement remodeling, woodworking
  + 3 more
I had Matt build my deck last summer. He did such a good job that I hired him to remodel my basement. He worked with me seamlessly, as I wanted to do some of the work myself, and had plans that I drew up. Matt is a true craftsman, as he came up with ideas to insure my basement came out perfect. He did all the framing, drywall, drop ceiling, doors(five sets of bi-folds), and trim, to finish approximately 550 sq ft. He is always very punctual, and has great communication skills to help you understand all aspects of the job. I would not hesitate for a minute to hire Matt again for any home remodel/construction. He signifies what Angies List is all about.
Description of Work: Basement Remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,400

Ron G.
11/2013
5.0
remodeling, basement remodeling
  + 0 more
Great! Matt tore out walls down to studs and rebuilt everything including HVAC,exhaust, plumbing & lighting. Room looks awesome.
Description of Work: Powder room and basement room remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kristen S.
10/2013
5.0
decks, remodeling, hardscaping, woodworking
  + 2 more
They did a wonderful job. All of the tasks we asked for were performed with skill and care. This was our first large home improvement project that we hired a contractor for, and we were nervous how to communicate our needs and understand the costs and time frame. Matt was more than understanding with all of our questions, he would generally return my emails in 24 hours, and also, if I got home before they left for the day, he would walk me through all the steps they'd taken that day, and what the schedule was. When we had changes, or ran into obstacles, we worked through them together and I never felt left out of the decision making. I really appreciate that Matt and Alex went beyond what was necessary and took the time to let us know what would look better in our plans and what didn't make sense for the layout or if something would cost extra that wouldn't improve our back yard. We even ran into some electrical issues with the outdoor lights, and Matt made sure to resolve the problem at a minimal cost to us and reduced my stress level with the problem. Thank your both for all of your hard work, we absolutely love the results.
Description of Work: We hired Laird Exteriors to build a deck and re-do the existing patio area, and add on additional patio area. This included removing a lot of material that was already there, and re building retaining walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$21,700

James M.
10/2013
5.0
decks, remodeling
  + 0 more
From the initial design discussion Matt was very responsive and provided good suggestions how to layout to meet our needs. The deck was somewhat of a challenge due to the soil in our yard containing fill from our builder. But the team did a good job getting all posts set and installed to provide a very solid framework for the deck. The town building inspector made what could be viewed as unreasonable damands- but Matt was able to work with him to complete the construction close to on time. Overall the deck is really well built and we are very happy with the final product. The final price came in on budget- was a fairly expenssive deck, but we build a large deck with Trex railings and some nice additional feature-not your standard deck. Matt and his team were very professional and neat and we would recommend them to others.
Description of Work: Built a deck on our house and from house to above ground pool.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,500

mark M.
10/2013
5.0
decks, remodeling
  + 0 more
Matt had given me a very good price on my deck project, and completed the job in a timely manner. He is very knowledgeable about decks and construction, and does not cut corners with his jobs. Everything was built to my liking and to town codes. In fact, the town inspector commented on the fine job he did. Matt is very easy to communicate with, and always returns calls which is important. All the bids I received were from Angies List contractors, and Matt's bid had the best value for me. Matt completed each stage of construction on a daily basis so that it could be inspected the following day. So the total job was completed on time taking into account the town's inspection schedule. I would not hesitate to recommend Matt or use his services for myself in the future.
Description of Work: Matt constructed an 11x17 deck very low to the ground as I had requested. He also built a very nice railing exact to the picture I had given to him previous. He dug all post holes, and all posts were set in concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,720

Karen B.
06/2013
5.0
decks, remodeling
  + 0 more
Went very well. Was a lengthy project but in the end it was well worth the wait. Matt did everything he said he would do for us.
Description of Work: Tore down existing deck and disposed of. Constructed a brand new pressure treated deck to what we wanted. Deck looks stunning with the white vinyl railing and privacy fence. Matt is very meticulous and his quality of work cannot be beat. We are so glad that we shopped around and chose Laird Exteriors to perform this job. Matt had many obstacles to deal with on this job and handled them very well and in a professional manner. It is very obvious Matt takes pride in what he does. We could not be happier. Thank you!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Jennifer F.
04/2013
5.0
remodeling, home remodeling
  + 0 more
Just preliminary conversation
Description of Work: Matt was very easy to contact and he accommodated a very quick time to come over to discuss our project needs. He was very prompt, professional and to the point about his schedule and expectations about time and cost of the job we had in mind. He advised that he could give us an accurate estimate once we can provide him with specific plans and that since the warmer months are his busy time with outside work on decks, etc., it may be late summer before he could schedule our job. We will follow up with him when our plans are complete. Very impressed with his professionalism and candor.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia R.
11/2012
5.0
interior painters
  + -1 more
Excellent, fast work, gave him a key and trusted him completely. Good company! He is meticulous and very caring.
Description of Work: Prepped, primed and painted two coats on kitchen cupboards, sliding door, stair well, steps, large rail, one knee wall, hallway doors and trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Geoff A.
10/2012
5.0
decks, remodeling
  + 0 more
The deck turned out to be beautiful, Matt Laird did a wonderful job it looks absolutely gorgeous. I couldnt ask for anything more, the price was right around what i wanted to spend, Matt had set a start date and he started on that day. They were very friendly and helpful i couldn't be happier.
Description of Work: Constructed a deck on the back of my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Aileen L.
07/2012
5.0
decks, remodeling, roofing, siding, woodworking
  + 3 more
Matt had to replace aluminum siding that is no longer made, had to remove metal rails that were attached to house. This was a difficult project that had many challenges but he was thorough, neat, and was able to create beautiful steps while working with many obstacles. He took his time to do the job right. Many neighbors marveled at his excellent work and want to hire him.
Description of Work: Remove heavy ugly metal awning over front door, patched aluminum siding on house where awning had been attached. Built wooden steps, railing to replace crumbling cement steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750
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    • 2(current)
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Contact information

XXXXXX, Webster, NY 14580


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Decks and Porches,
General Remodeling,
Finished Carpentry and Woodworking,
Patios,
Deck Maintenance,
Pavers and Hardscaping,
Interior Painting,
Kitchen and Bath Remodeling,
Basement Remodeling,
Exterior Painting,
Drywall,
Doors

FAQ

Laird Exteriors and Remodeling LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Laird Exteriors and Remodeling LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Laird Exteriors and Remodeling LLC offers free project estimates.
Yes, Laird Exteriors and Remodeling LLC offers eco-friendly accreditations.
No, Laird Exteriors and Remodeling LLC does not offer a senior discount.
No, Laird Exteriors and Remodeling LLC does not offer emergency services.
No, Laird Exteriors and Remodeling LLC does not offer warranties.
Laird Exteriors and Remodeling LLC offers the following services: COMPLETE HOME REMODELING, DESIGN AND BUILD, KITCHENS, BATHROOMS, BASEMENTS, LANDSCAPING, DECKS/PORCHES, PATIOS, GUTTERS, WINDOWS/DOORS, PAINTING/STAINING, TRIM WORK.

Contact information

XXXXXX, Webster, NY 14580


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM