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D & D Appliances Service

Appliance Repair, Appliance Repair - Small

About us

Dan and Dan, formerly of Netzman’s Appliance in Webster New York, have started their own appliance repair company. With over 14 years combined experience servicing and repairing appliances, we plan to provide the same prompt, courteous, reliable service many customers have come to know and love from Netzman’s. We are a fully insured company.

Business highlights

52 years of trusted experience

Services we offer

Appliance Repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-14 of 14 reviews

Geoff F.
03/2015
5.0
appliance repair
  + -1 more
We were very pleased with the service. D&D responded very promptly to our initial call for service and managed to obtain a new part in a matter of a couple of days. This allowed us to have a fully functioning kitchen again in a timely fashion which was important since we had guests coming to stay. Dan, who provided the service, was very pleasant to deal with and the service charge, most of which was the cost of the new part, was very reasonable. I would have no hesitation in recommending D&D for appliance service.
Description of Work: I had a problem with the broiler on my wall oven not turning off. The D&D representative came to the house and quickly diagnosed the problem. He disabled the broiler but made sure that we still had continued use of the oven, and at the same time ordered the required new circuit board. In a follow up visit a few days later, he installed the new circuit board and we were back in business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

JENNIFER L.
03/2015
5.0
appliance repair
  + -1 more
Everything went perfectly. On time, courteous, cleaned up. And it's 2 months later and everything runs fine.
Description of Work: Installed a new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

edwin C.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They replaced a faulty switch on the side of the compressor in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Richard G.
01/2015
5.0
appliance repair
  + -1 more
Just used D& D once again. They came, fixed the problem with my refrigerator within minutes and gave me a very good price. As long as this company continues I will only use them for my appliance problems. This is the third time I used D&D and glad every time.
Description of Work: I recently purchased a second refrigerator to be kept in my garage. I had major thermostat problems with the freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

ANNE P.
01/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: He replaced the switch on the lid that would not let the washer spin. He did not want the 75.00 coupon that was on Angies list as he stated we diagnosed the problem over the phone as I knew what was wrong. I could never get an exact cost from him and I thought for the work he did the -part was like 20.00 and he was here about an half an hour that labor was exorbant. He kept calling telling me he would be later and later and as I needed to have the dogs put away before he came each time he called I was getting exasperiated.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$169

Joe H.
12/2014
5.0
appliance repair
  + -1 more
They were flexible with my scheduled and showed up on time. Very fast and warranty their work. If I needed appliance work done again, I would call them first.
Description of Work: Repaired dryer, installed new part and installed a part I already had (which I asked to do at the last minute for me).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

David S.
10/2014
5.0
appliance repair
  + -1 more
Called about 4 pm on Tuesday. We're told they'd call next am with time of service. No call but when we called again that am we're told they'd arrive betwn 12 and 12:30. Arrived at 12: 00. Nice guy, very efficient. Finished in roughly 35 mins. Freezer works great. But no $25 discount as add states, thou we forgot to ask.
Description of Work: Fixed upright freezer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$97

Yvonne D.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Barry K.
09/2014
5.0
appliance repair
  + -1 more
Scheduled promptly (for next day), arrived on time, assessed problem and repaired. Very professional staff. We are very pleased and will definitely use them again.
Description of Work: Scoped leaking dishwasher problem. replaced door seal ... fixed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Richard G.
09/2014
5.0
appliance repair
  + -1 more
Dan was the technician and I believe the owner. I have nothing but positive things about the man and his ability. Dan was fast and followed through professionally. more so I believe his price was totally in line..
Description of Work: I am a Landlord. I needed an appliance tech to take care of several kitchen appliance items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Sarah A H.
07/2014
5.0
appliance repair
  + -1 more
Response was spectacular. Dan was awesome in getting me a board ASAP and getting the frig up and running. Would highly recommend. Thanks!
Description of Work: Replaced a board in my frig.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

richard M.
06/2014
5.0
appliance repair
  + -1 more
D&D was recommended by a friend and I have to say I would definitely use them for appliance service again. Dan was great. I had an issue with my washing machine making a scraping noise and after about 5 minutes Dan had figured out what the issue was. It involved him taking the machine apart but had it fixed and back together in 30 minutes! Very happy to have my washing machine working like new. Thanks Dan!
Description of Work: Washing machine problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

richard M.
06/2014
5.0
small appliance repair
  + -1 more
D&D was recommended by a friend and I have to say I would definitely use them for appliance service again. Dan was great. I had an issue with my washing machine making a scraping noise and after about 5 minutes Dan had figured out what the issue was. It involved him taking the machine apart but had it fixed and back together in 30 minutes! Very happy to have my washing machine working like new. Thanks Dan!
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Alexandra N.
01/2014
5.0
appliance repair
  + -1 more
They were efficient, pleasant, reasonably priced and just earnest & anxious to build up their business. I would use them again.
Description of Work: They replaced an igniter and new grate on the stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244.06

    Contact information

    26 E Main St, Webster, NY 14580

    www.ddapplianceservice.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    D & D Appliances Service is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    D & D Appliances Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, D & D Appliances Service does not offer free project estimates.
    Yes, D & D Appliances Service offers eco-friendly accreditations.
    No, D & D Appliances Service does not offer a senior discount.
    No, D & D Appliances Service does not offer emergency services.
    Yes, D & D Appliances Service offers warranties.
    D & D Appliances Service offers the following services: Appliance Repair.

    Contact information

    26 E Main St, Webster, NY 14580

    www.ddapplianceservice.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM