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BP Plumbing

Plumbing, Electrical, Drain Cleaning,

About us

BP Plumbing is a full-service company with over 20 years of experience. When you call BP Plumbing, you deal directly with the owner, Bryan Patane, from estimate through completion. Whether it's stopping by in the middle of the night to repair a leak, or putting the finishing touches on a new bathroom, we're proud to walk our customers through every step of the construction or repair process.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Water Heaters, Tankless Water Heaters, Sump Pumps, Garbage Disposal, Gas Lines, Leaks, Toilets, Faucets, Laundry Relocation, Sewer & Drain Cleaning, Sewer Lines Video Inspection, Backflow Testing & Certification

Services we don't offer

Well Pump Service & Repair, Grease Trap Cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.619 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 1-19 of 19 reviews

Julio R.
12/2021
4.0
electrician
  + -1 more
The service was good.
Description of Work: They fix electrical socket in my bathroom.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BP Plumbing
I believe you have written this review for another company. We are plumbing company and do not perform any electrical work.

Katharine C.
06/2021
5.0
plumbing
  + -1 more
Emergency plumbing issue at 7:30 on Father's day. Ugh. It took less than one hour from phone call to completed repair. I was super impressed with Brian's work. I would definitely use BP Plumbing again.
Description of Work: Emergency plumbing repair
Rating CategoryRating out of 5
Yes, I recommend this pro

KAREN W.
04/2019
5.0
electrician, plumbing, water heater repair
  + 1 more
Bryan responded immediately to our phone call when our water heater started leaking & was at our house the same day to give us an estimate. Bryan explained all our options, the scope of the work, timelines and pricing for every option. His pricing was very fair and he was at our house in a few days to install a tankless water heater. His installation was very neat & professional. He was very receptive with my request to drill through a concrete block so the vent would be on the side of the house instead of the front. Bryan explained every step of the installation. The area was spotless after the work was done and his crew was very polite. Thank you so much, Bryan. We have found our new permanent plumber. BP Plumbing!!
Description of Work: Replace hot water heater with tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Scott W.
01/2019
5.0
plumbing
  + -1 more
Brian was on another job close by but within the hour he texted he was on his way. The leak was inpected and repaired in no more than 20minutes. Fast, fair and friendly. Would definetly recommend!!!!!
Description of Work: Repair pin hole leak in water main.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Geoff W.
09/2018
5.0
plumbing, water heater repair
  + 0 more
Fast, efficient and clean
Description of Work: Installed new hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jose B.
07/2017
2.0
plumbing
  + -1 more
unsuccessfully. Charged me for that work for $300 or above
Description of Work: Fixed a leaking faucet

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$300

Patti B.
05/2017
5.0
plumbing
  + -1 more
Bryan resolved our issue and we are very pleased with the results. We will definitely be hiring BP Plumbing for any future plumbing needs !! : )
Description of Work: We had a plugged sink and sump pump problem. Owner, Bryan Patane was friendly and gave us expert service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg D.
04/2017
5.0
plumbing
  + -1 more
Noticed small leak under my kitchen sink when either my dishwasher or garbage disposal was running. Called on Monday and they set up an appointment for the next day. Guy arrived 1/2 hour early which I thought was great. After a brief look at my sink he showed me that the faucet had a small leak and also that the trap was actually on backwards as well which must have been done by the previous owner and I never noticed since it never leaked before. After giving me options on new faucets I chose one similar to my original which he did not have in the truck so he told me he'd come back the next day at 9am and do the job and he charged me nothing for the initial visit. He arrived at 8am the next morning, again I like the fact he was early, and got right to work. Within the hour he had replaced my faucet and given me a new trap and installed it in the proper direction. He tested the garbage disposal and then the dish washer to verify there was no more leak and all was well again with my sink.
Description of Work: Small leak underneath kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Scott J.
01/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia A.
10/2016
5.0
electrician, plumbing
  + 0 more
All were done quickly and perfectly. Back in June, I was having a going away party for my son with about 30 people coming (a number of whom were staying with us). A few days before the party one of my toilets broke. I called Brian that day, he came the next day (bringing a toilet with him as I did not have time to go buy one), installed it, cleaned up after himself and was gone! It was such a relief. Today I called him about replacing a kitchen faucet. He was free to fix it right away, again, getting the job done, and cleaning up after himself. (He even asked how my son was doing!!!) Would recommend him to any one!!!!
Description of Work: Over that past few months, I have needed a pipe repaired, a toilet replaced and a kitchen faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Carl H.
09/2016
5.0
plumbing
  + -1 more
Brian and and his associate Lionel did an outstanding job! If I could give them an A+, I would. I was very pleased with every aspect of this encounter. I would highly recommend BP Plumbing to friends and associates.
Description of Work: I called BP Plumbing to replace 2 shut-off valves, one of which was the main shut-off valve for the house. They completed the original tasks so quickly and with such quality that I inquired what it would cost to have my aging pedestal style sump pump replaced with a submersible unit. Brian quoted me a price and then asked if I would like them to install it during this visit. The price was very fair and I was impressed by the speed and quality of their work, so I said yes. To put the icing on the cake, it was a Liberty sump pump, a quality unit, manufactured in Batavia, NY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$622

Bozena & Gary R.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent! Personable, efficient, and reasonable. Highly recommended.
Rating CategoryRating out of 5
Yes, I recommend this pro

David A.
04/2016
2.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Poorly; performed snake operation with inadequate equipment, problem returned; called in subcontractor with proper equipment but did not fix the problem, required second trip of subcontractor. Made poor recommendation for external drain line repair, insisting he "would not do it" unless done in manner he described; I went to a better provider and had the work done for less with a better work plan.
Description of Work: backed up toilet in basement, snake external drain pipe, advise repairs

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$950

Joseph D.
12/2015
5.0
drain cleaning, electrician, heating & air conditioning/hvac, plumbing
  + 2 more
unknown
Description of Work: -Called me within minutes of online inquiry. |-Very prompt and professional. |-Answered several calls/emails with questions along the way. |-Offered me a very competitive price with additional work thrown in for free. |-Has the best price other than using

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

John M.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
I had a new counter top and sink installed and opted out on the plumbing services and did it myself. It clearly didn't work out for me and I caused a massive clog from the garbage disposal and I cracked a PVC pipe in the midst of trying to fix the clog. I called Brian the next day and he arrived that same day to unclog our drain and redo the plumbing I did. He was in and out and I thought was a great price. Plumbing looks a lot better. Thank you!
Description of Work: Cleared massive clog under sink and re-did the plumbing under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Hans W.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Install sump-pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Response from BP Plumbing
Thank you for choosing BP Plumbing for your recent project. Please do not hesitate if we can be of any further assistance in the future.

Mitchell C.
08/2015
5.0
plumbing
  + -1 more
Prompt, courteous and priced well.
Description of Work: Replaced damaged shutoffs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from BP Plumbing
[Member Info Removed], Thank you for the feedback & I am glad you were pleased with our service. Please do not hesitate to call if we can be of any assistance in the future. Thank you, Bryan Patane BP Plumbing 545-8699

JoAnn R.
04/2015
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
I CALLED BRIAN AND WITHIN TWO HOURS HE WAS AT OUR HOME WITH A CREW THAT WORKED A FEW HOURS IN OUR BASEMENT, BATHROOMS....THEY DID A FANTASTIC JOB AND REPAIRED ALL PROBLEMS! I WOULD HIGHLY RECOMMEND THIS BUSINESS.
Description of Work: MULTIPLE PROBLEMS WITH PLUMBING IN OUR HOME

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from BP Plumbing
Hi [Member Name Removed], Thank you for the review, however, I believe this was meant for BP Plumbing and not BP Residential Heating and Cooling. Should you need a heating contractor, we'd be happy to help. Please feel free to call us at (585) 978-1492 to discuss. Thank you, Caroline Baars BP Residential Heating and Cooling

Steve S.
04/2015
5.0
drain pipe, plumbing, water heater repair
  + 1 more
I had received several estimates and BP Plumbing's was the best price. Bryan arrived on time with an assistant. They removed the old hot water heater and installed the new one. The work was done well and they cleaned up the work site before leaving. They were professional and courteous with me. I would recommend them for any general plumbing work and the installation of hot water heaters.
Description of Work: Installed new AO Smith 50 gallon hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

    Contact information

    780 Winifred Dr, Webster, NY 14580

    bpplumbing.biz

    Service hours

    Monday:
    6:30 AM - 4:00 PM
    Tuesday:
    6:30 AM - 4:00 PM
    Wednesday:
    6:30 AM - 4:00 PM
    Thursday:
    6:30 AM - 4:00 PM
    Friday:
    6:30 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Electrical,
    Drain Cleaning,
    Water Heaters,
    Heating and Air Conditioning,
    Sewer Cleaning,
    Drain Pipe Installation,
    Natural Gas Lines

    FAQ

    BP Plumbing is currently rated 4.6 overall out of 5.

    Monday: 6:30 AM - 4:00 PM

    Tuesday: 6:30 AM - 4:00 PM

    Wednesday: 6:30 AM - 4:00 PM

    Thursday: 6:30 AM - 4:00 PM

    Friday: 6:30 AM - 4:00 PM

    BP Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, BP Plumbing offers free project estimates.
    Yes, BP Plumbing offers eco-friendly accreditations.
    No, BP Plumbing does not offer a senior discount.
    Yes, BP Plumbing offers emergency services.
    No, BP Plumbing does not offer warranties.
    BP Plumbing offers the following services: Water Heaters, Tankless Water Heaters, Sump Pumps, Garbage Disposal, Gas Lines, Leaks, Toilets, Faucets, Laundry Relocation, Sewer & Drain Cleaning, Sewer Lines Video Inspection, Backflow Testing & Certification
    Well Pump Service & Repair, Grease Trap Cleaning

    Contact information

    780 Winifred Dr, Webster, NY 14580

    bpplumbing.biz

    Service hours

    Monday:
    6:30 AM - 4:00 PM
    Tuesday:
    6:30 AM - 4:00 PM
    Wednesday:
    6:30 AM - 4:00 PM
    Thursday:
    6:30 AM - 4:00 PM
    Friday:
    6:30 AM - 4:00 PM