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BOB COLE PEST CONTROL

Pest Control

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Pam K.
08/2018
5.0
pest control
  + -1 more
excellent service. Called Brian at 4:30 because bees had chewed thru drywall and were in our home. He indicated he would be over within 2 hours. Instructed us what to do until he arrived. Arrived quickly, addressed the problem immediately. We would definitely recommend and hire him again. Very professional and pleasant to work with.
Description of Work: Bee extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ellen W.
10/2016
5.0
pest control
  + -1 more
No problems, excellent service
Description of Work: Flea infestation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

James H.
07/2016
5.0
pest control
  + -1 more
Good.....No problems. Brian Cole said what he was going to do and he did what he said. No more hornets!
Description of Work: Remove/neutralize a hornet's nest in the back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R M.
04/2016
5.0
pest control
  + -1 more
unknown
Description of Work: bait traps for carpenter ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

John A.
04/2016
5.0
pest control
  + -1 more
I have use the Cole service for 4 years now and my parents for over 20. Super nice. I had ants every year until I used his service. He puts a boundary up around the exterior of the house and no more ants and no bad smell. A super guy to work with. He will not charge you for work that does not need to be done and his prices are more than reasonable. You can't go wrong here!
Description of Work: He sprayed the outside of the house for ant control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Karol M.
09/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$160

Tammy B.
05/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara B.
03/2015
5.0
pest control
  + -1 more
He was the most Unbelievable person in a good way! I called him panicking because I had stink bugs, he told me there was nothing he could do with these type of bugs. He calmed me down and told me the only thing I could do was look and see if they were on the siding. He was the best! I would recommend him and trust him to do anything because of the way he handled the call. He could have come out and charged me $200 like other terminators but there would have been nothing he could have done. He called me back after hours, and took his free time to talk to me and explain the situation even though he knew he wasn't going to get any money out of it.
Description of Work: Exterminator.
Rating CategoryRating out of 5
Yes, I recommend this pro

BRIDGET W.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Dealt with carpenter ant nest in garage. Easy to work with, shows up when he says he will, didn't try to make job into something bigger than it was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

cindy R.
06/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

John A.
05/2014
5.0
pest control
  + -1 more
My parents have used this family business for many years. The father and son are super pleasant to work with. The father has retired and his son is now doing everything. I get ants every year and I was going to use them last year but he was almost a month backed up. So I used another service that power washed my house from top to bottom including windows with insecticide. The smell was gagging for several days. Cole's sprayed a a few feet up the siding, the decks and about 5 feet out from the house. There was almost no smell to his product. I called early this year and my call was answered and service date and time setup on the same call. He called me the day of service and said he was running early and asked if he could come right over. That was fine, so he was early. I have a ranch with around 2200 sq ft footprint and 3 decks. I think $125 is a bargain. Super friendly guy and great service. I am a happy camper!
Description of Work: Sprayed insect boundary around foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JIM C.
03/2014
5.0
pest control
  + -1 more
I had taken care myself before he came. Very professional and gave me advise on how how to keep them out.
Description of Work: Lots of ants in the kitchen when I made the appointment.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura B.
04/2013
5.0
pest control
  + -1 more
He called me back in a business day. I told him I thought we had carpenter bees, because I would see them coming and going (in season) from holes behind the fascia board over the garage. And then, there was the nest in the bedroom. I'd noticed a lot of dead bees in that room, a couple years ago, but nothing since. He said the bees nest was actually a yellowjacket nest, and that there were no bees there now (in April), that the yellowjacket colony dies back to the queen every year, and the nests aren't re-used. So just patch the small hole in the sheetrock. The carpenter bees in the fascia board (which I realized afterwards weren't even seen by the inspector) were a similar case. The bees aren't in the holes now, and they most likely will not return. Carpenter bees use their holes at most, 2 years. If they burrow in and turn right, the next year they burrow left, but then they're done. If I wanted, he could spray a pesticide which would kill any insects that came in contact, and he was booking dates 3-4 weeks out. He said the building inspector was probably just covering his (butt). I described what he'd said to the buyer's realtor, and the buyers were fine with just leaving it alone. A perfect transaction! Now about the ants in my kitchen....
Description of Work: Mr Cole returned my call - he was referred to me by Larry Lazzaro (GC), and he's local to Webster. We're selling my parents' house, and the buyer's home inspection had turned up a bees nest in an unused bedroom. They requested bee remediation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel H.
09/2012
5.0
pest control
  + -1 more
unknown
Description of Work: Very knowledgable, friendly, and forthright. Job done well and quickly. Fair price. Would recommend him to anyone.
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrea D.
04/2012
5.0
pest control
  + -1 more
They are very good. His son has taken over the business and he's the same as the dad. They are honest and if there's a problem they can fix, they fix it. If there's not a problem, they'll tell you there's not a problem. I didn't shop around for prices; when you have a problem, you've got a problem. You don't call around to see who costs the least to get the bees out of the house. I'm sure his prices are fine. I wasn't outraged. They respond to you immediately. They have somebody, a real person, who answers the phone. They are punctual and professional.
Description of Work: I used Bob Cole Pest Control two years ago. We've used him over the past 25 years for various issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph P.
09/2011
5.0
pest control
  + -1 more
I kept seeing the occasional black ant in the house but thought nothing of it. As the problem persisted I soon discovered that what I was seeing was Carpenter Ants. Brian Cole has taken over the business from his father and responded to my call for service. He was on time and helpful. With our two brains put together we soon discovered not one but two carpenter ant nests located behind a wall in the family room. Brian made short work of the ants and informed me any stragglers would be gone shortly. He was correct, the ants were all gone in three days.
Description of Work: Elimination of Carpenter Ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Leah B.
10/2010
3.0
pest control
  + -1 more
Cole did return my phone calls within 24 hours and was pleasant and polite.
Description of Work: I called this company and described my problem with ants eating a wooden bench attached to my home. Based upon my description I was told the ants would not have come into any other part of my home, and that it didn't make any sense to pay them to come look at the damage. I was still worried, so a friend sent an exterminator he was familiar with (not listed here), who looked at the damage and said exactly the same thing....

Rating CategoryRating out of 5
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Pat I.
06/2009
5.0
pest control
  + -1 more
I called the company to ask about ants in our home. They were eliminated last year by another company, but returned (as the other company said they might). We ascertained they are not carpenter ants, so Bob Cole suggested that I handle the problem myself and recommended a product available at a hardware store. I appreciated the time the contact spent speaking with me, and the product recommendation. Other companies are eager to set up a visit with a minimum charge that is well over what it will cost to take care of it myself. It was refeshing to have a company present a less expensive option. I would definitely contact Bob Cole again, if the need arises.
Description of Work: phone conversation with company about an ant issue.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary G.
08/2006
5.0
pest control
  + -1 more
Bob Cole Pest Control is great. This is my second year using them and we are very satisfied. They always call before coming. We haven t had any problems with them at all. No bee problems. They are very nice and friendly.
Description of Work: Bob Cole Pest Control sprayed the house outside for bees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2006
5.0
pest control
  + -1 more
Overall an excellent experience with Bob Cole Pest Control. I needed them in a hurry to get rid of the ants because my daughter was getting married. They were out right away and did a wonderful job.
Description of Work: Bob Cole Pest Control sprayed inside and outside of the home for ants and other bugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    18 SENECA ST, Webster, NY 14580


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    BOB COLE PEST CONTROL is currently rated 5 overall out of 5.
    No, BOB COLE PEST CONTROL does not offer free project estimates.
    No, BOB COLE PEST CONTROL does not offer eco-friendly accreditations.
    No, BOB COLE PEST CONTROL does not offer a senior discount.
    No, BOB COLE PEST CONTROL does not offer emergency services.
    No, BOB COLE PEST CONTROL does not offer warranties.

    Contact information

    18 SENECA ST, Webster, NY 14580