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A Cleaner Image Cleaning & Restoration

Carpet Cleaning, Air Duct Cleaning, Basement Waterproofing,

About us

We are now offering Coronavirus (COVID-19) Prevention and Disinfecting Remediation. Call our experts for a free estimate. A Cleaner Image is Upstate New York 's Residential and Commercial Restoration experts who provide an impressive list of services. From NYS Licensed Mold & Water Remediation, Waterproofing and Bio-Hazard Services to carpet, tile & upholstery cleaning, we are your one-stop-shop. From start to finish, we can facilitate these processes with the professionalism, quality & results to exceed your expectations. We guarantee our services and are committed to providing 24-hour service with a 60-minute response time in emergency situations. Call A Cleaner Image for your peace of mind for your home or business 585-377-1960

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NYS Licensed Mold Inspectors and Remediators. Commercial and Residential services available. Carpet cleaning, air duct cleaning, basement waterproofing, Airduct cleaning, tile and grout cleaning, upholstery cleaning, tile & grout, odor removal, water restoration, mold remediation, waterproofing, bio-hazard services, COVID-19 or Coronavirus decontamination, disinfection, and prevention. Emergency Services available 24/7 www.a-cleaner-image.com

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
14%
3
8%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 201-272 of 272 reviews

Connie C.
05/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned a bedroom carpet. I was surprised that the service provider did not vacuum before cleaning. The actually cleaning went well. I would have liked to receive a call confirming the date and giving me an idea if they would be coming in the morning or evening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$25

Response from A Cleaner Image Cleaning & Restoration
Dear [Member name removed], Thank you so very much for taking the time to give us your valuable feedback. To show our appreciation, we would like to offer you $25 off any future service over $200.00 valid through 12/31/15. Thanks again. Kim

Janice A.
05/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Checked for water seeping in one spot in basement checked inside and out checked sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from A Cleaner Image Cleaning & Restoration
Dear [Member name removed], Thank you so very much for taking the time to give us your valuable feedback. To show our appreciation, we would like to offer you $25 off any future service over $200.00 valid through 12/31/15. Thanks again. Kim

Stan K.
04/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Due to my busy schedule asked provider to call me a day prior to the appointment. Received no call. On a day of the appointment technician advised me that it will take him 4 to 5 hours to complete the entire house. Due to unpredictable circumstances at work I had to leave the technician by himself at the house. Technician called me 1 hour later and said that he finished. I wanted to check his work and told him that I will be at the house within 15 minutes, he replied that he has another scheduled appointment (what about quoted 4 -5 hours to complete my house). Even though he waited, I discovered a dust after he left at the humidifier area... Anyway, to make long story short, I would not get a service from this provider in the future again...

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$470

Kevin P.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from A Cleaner Image Cleaning & Restoration
Dear [Member name removed], Thank you so very much for taking the time to give us your valuable feedback. To show our appreciation, we would like to offer you $25 off any future service over $200.00 valid through 12/31/15. Thanks again. Kim

joseph I.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: clean a rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from A Cleaner Image Cleaning & Restoration
Dear [Member Name Removed], Thank you so very much for taking the time to give us your valuable feedback. To show our appreciation, we would like to offer you $25 off any future service over $200.00 valid through 12/31/15. Thanks again. Kim

laura D.
04/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from A Cleaner Image Cleaning & Restoration
Dear [Member name removed], Thank you so very much for taking the time to give us your valuable feedback. To show our appreciation, we would like to offer you $25 off any future service over $200.00 valid through 12/31/15. Thanks again. Kim

adam C.
04/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Never returned my messages and did not show up on scheduled date. Attempted to contact several times

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Michael L.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from A Cleaner Image Cleaning & Restoration
Hi [member name removed], Thank you so much for taking the time to comment on our services. It was our pleasure to be of service to you. Please check out our website to see the vast array of services we offer for your home or business. As a special thank you, we would like to provide you with $25 off any future service of $100 or more. Best regards, Kim

Tammy F.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from A Cleaner Image Cleaning & Restoration
Dear (removed member name), Thank you so much for taking the time to comment on our services. It was our pleasure to be of service to you. Please check out our website to see the vast array of services we offer for your home or business. As a special thank you, we would like to provide you with $25 off any future service of $100 or more. Best regards, Kim

Adrienne P.
04/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: The man cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from A Cleaner Image Cleaning & Restoration
Dear [member name removed], Thank you so much for taking the time to comment on our services. It was our pleasure to be of service to you. Please check out our website to see the vast array of services we offer for your home or business. As a special thank you, we would like to provide you with $25 off any future service of $100 or more. Best regards, Kim

Lorraine B.
04/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: I used A Cleaner Image for duct cleaning. The two men who were sent were very personable - explained everything that would be done and completed the work without incident. I was not aware of the variety of cleaning services available and they gave me a brochure. Based on the work done and the professional demeanor of the workers, I would not hesitate to use them again or recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from A Cleaner Image Cleaning & Restoration
Dear [member name removed], Thank you so much for taking the time to comment on our services & your awesome review. It was our pleasure to be of service to you. As a special thank you, we would like to provide you with $25 off any future service of $100 or more. Best regards, Kim

Marjorie C.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned our beige carpet to the point of REALLY REALLY CLEAN! | |Cleaned our carpet at the back of the house. I don't know if there's a way around this PROBLEM IN THE WINTER: The hose dragged snow in with it and the provider and I tried to vacuum and mop it off the wood floors. We missed a couple of spots and you know what happens to wood. A good floor wax remedied the faded look on the wood, but I wonder if there's a way to prevent it completely. I'm very satisfied with their work. Nice technician, good manners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from A Cleaner Image Cleaning & Restoration
Dear [member name removed], Thank you so much for taking the time to comment on our services. It was our pleasure to be of service to you. We are very sorry for the inconvenience to you on your wood floors. We would like to offer you $50 off any of the vast array of services we offer for your home or business for creating that issue.. Thanks again. Best regards, Kim Best regards, Kim

Adrienne P.
04/2015
5.0
carpet cleaners
  + -1 more
He did an excellent job.
Description of Work: I bought a Big Deal to get my carpets cleaned. I paid more than the initial price of the Big Deal because I had him do the rest of my house. He only charged me $25 more to do the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from A Cleaner Image Cleaning & Restoration
Dear (member name), Thanks so much for your kind words. Best regards, Kim

Gina H.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased an Angie's List special, and had my dining room carpet cleaned for $25. I was satisfied. The rug looked cleaner and I learned that I should have my carpets cleaned more often. The service provider was prompt, friendly, competent,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from A Cleaner Image Cleaning & Restoration
Hi [Customer Name], Thank you so much for taking the time to comment on our services. It was our pleasure to be of service to you. Please check out our website to see the vast array of services we offer for your home or business. As a special thank you, we would like to provide you with $25 off any future service of $100 or more. Best regards, Kim

Janet M.
03/2015
5.0
air duct cleaning, carpet cleaners, dryer vent cleaning
  + 1 more
unknown
Description of Work: The individual did the duct cleaning as per the Angie's List offering, plus I had him clean my dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Response from A Cleaner Image Cleaning & Restoration
Dear [Customer Name], Thank you so much for taking the time to review us It was our pleasure to be of service. In appreciation, we would like to offer you $25 off any future service for your home or business. Please check out our website for info on the vast array of services we offer. Best regards, Kim

Paulette F.
03/2015
4.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: Duct cleaning. Went well but the "big deal"...not such a great deal. Saw it advertised for less through Angie's List about a month or so later. Also, including 10 vents is unrealistic...who has only 10 vents in their house? Each additional is an additional charge so in the end, you're spending twice as much as you set out to spend.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from A Cleaner Image Cleaning & Restoration
Dear (removed member name), Thank you for taking the time to review our services provided to you. We try to tailor or deals for the various needs of our clients. We also ensure that our offers clearly state the terms of the offer so no client feels there are any surprises. We consider every Angie's List offering to be an opportunity to gain a long term relationship. I would like to offer to you $25 off any future service for your home or business due to the confusion. Please check out our website for the vast array of services that may be of interest to you. Thanks again. Kim

Tina Ann F.
03/2015
4.0
air duct cleaning, carpet cleaners, dryer vent cleaning
  + 1 more
unknown
Description of Work: They cleaned all our vents and ducts. They sprayed some disinfectant to the vent/ duct area before placing vent covers back. They showed us the trap filter at the end what they caught. They were very courteous and professional.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from A Cleaner Image Cleaning & Restoration
Dear (removed member name), Thank you so much for taking the time to review us It was our pleasure to be of service. In appreciation, we would like to offer you $25 off any future service for your home or business. Please check out our website for info on the vast array of services we offer. Best regards, Kim

Sherry T.
03/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned couch,oveseat and 2 chairs. |did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Cleaner Image Cleaning & Restoration
Dear (removed member name), Thank you so much for taking the time to review us It was our pleasure to be of service. In appreciation, we would like to offer you $25 off any future service for your home or business. Please check out our website for info on the vast array of services we offer. Best regards, Kim

Sherry T.
03/2015
5.0
carpet cleaners
  + -1 more
Everything went fine.
Description of Work: Clean carpet in 1 room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from A Cleaner Image Cleaning & Restoration
Thanks so much (removed member name) for the awesome review. Best regards, Kim

Ed D.
02/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: They did a nice job cleaning the ducts and were quite efficient about doing the job. I especially appreciated their information about their service and what to expect.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from A Cleaner Image Cleaning & Restoration
Dear (removed member name), Thank you so much for taking the time to review your experience with us. It was our pleasure to be of service. As a special thank you, we would like to offer you $25 off any future service for your home or business. Please check out our vast array of services on our website. Thanks again. Kim

Cheri W.
02/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: I bought an Angie's list deal. Tony and Justin came and clean my heating ducts and air returns. They were very polite, personable, and professional. It took about two hours to do. They moved my furniture out and back very carefully. They wore booties in the house. They answered all of my questions and did a great job. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from A Cleaner Image Cleaning & Restoration
Dear [Customer Name], Thank you so much for taking the time to review your experience with Justin & Tony. It was our pleasure to be of service. As a special thank you, we would like to offer you $25 off any future service for your home or business. Please check out our vast array of services on our website. Thanks again. Kim

Jeanne H.
01/2015
4.0
foundation repair
  + -1 more
Service was fine. Nothing Special.
Description of Work: Purchased $119 Big Deal for 4 Rooms of Carpet Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$119

Response from A Cleaner Image Cleaning & Restoration
Dear [removed name], Thank you for your purchase and your input. Sincerely, Kim

Mary Ann C.
01/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Cleaned grout in bathroom then returned to seal grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from A Cleaner Image Cleaning & Restoration
Hi [Member Name], Thank you very much for taking the time to rate our company. It was our pleasure to be of service. Best regards, Kim

joanne S.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a deal through Angie's List to have the tile floor of my 10x10 kitchen and a small bathroom cleaned and sealed. A Cleaner Image arrived at the appointed time. The worker was courteous and went to work right away, scrubbing the floors with and industrial scrubber. The next day or so, after the floors had dried, he sealed them with a spray. All in all it was a good experience. The experience was so positive that I am using A Cleaner Image again through another Angie's Deal to clean my air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from A Cleaner Image Cleaning & Restoration
Hi [Member Name], Thank you so very much for your wonderful comments. We look forward to being of future service. Best regards, Kim

M R.
01/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Angies list deal for foundation analysis

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Cleaner Image Cleaning & Restoration
Thank you so very much for taking the time to rate our services. We value your input very much. We look forward to being of service to you in the future. Thanks again, Kim

Contact information

150 Orchard St, Webster, NY 14580

http://www.a-cleaner-image.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
00906
Trade License Locale
NY
Trade License Authority
New York State Department of Labor - Division of Safety and Health
Trade License Expiration
11/30/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Basement Waterproofing,
Ceramic Tile,
Dryer Vent Cleaning,
Upholstery Cleaning,
Home inspection,
Biohazard Remediation,
Mold Testing & Remediation,
Water & Smoke Damage,
Insulation

FAQ

A Cleaner Image Cleaning & Restoration is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

A Cleaner Image Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A Cleaner Image Cleaning & Restoration offers free project estimates.
Yes, A Cleaner Image Cleaning & Restoration offers eco-friendly accreditations.
Yes, A Cleaner Image Cleaning & Restoration offers a 10% senior discount.
Yes, A Cleaner Image Cleaning & Restoration offers emergency services.
Yes, A Cleaner Image Cleaning & Restoration offers warranties.
A Cleaner Image Cleaning & Restoration offers the following services: NYS Licensed Mold Inspectors and Remediators. Commercial and Residential services available. Carpet cleaning, air duct cleaning, basement waterproofing, Airduct cleaning, tile and grout cleaning, upholstery cleaning, tile & grout, odor removal, water restoration, mold remediation, waterproofing, bio-hazard services, COVID-19 or Coronavirus decontamination, disinfection, and prevention. Emergency Services available 24/7 www.a-cleaner-image.com

Contact information

150 Orchard St, Webster, NY 14580

http://www.a-cleaner-image.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day