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A Cleaner Image Cleaning & Restoration

Carpet Cleaning, Air Duct Cleaning, Basement Waterproofing,

About us

We are now offering Coronavirus (COVID-19) Prevention and Disinfecting Remediation. Call our experts for a free estimate. A Cleaner Image is Upstate New York 's Residential and Commercial Restoration experts who provide an impressive list of services. From NYS Licensed Mold & Water Remediation, Waterproofing and Bio-Hazard Services to carpet, tile & upholstery cleaning, we are your one-stop-shop. From start to finish, we can facilitate these processes with the professionalism, quality & results to exceed your expectations. We guarantee our services and are committed to providing 24-hour service with a 60-minute response time in emergency situations. Call A Cleaner Image for your peace of mind for your home or business 585-377-1960

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

NYS Licensed Mold Inspectors and Remediators. Commercial and Residential services available. Carpet cleaning, air duct cleaning, basement waterproofing, Airduct cleaning, tile and grout cleaning, upholstery cleaning, tile & grout, odor removal, water restoration, mold remediation, waterproofing, bio-hazard services, COVID-19 or Coronavirus decontamination, disinfection, and prevention. Emergency Services available 24/7 www.a-cleaner-image.com

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
14%
3
8%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 251-272 of 272 reviews

Robert H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Technicain was on time and did a decent job. Left a couple of streaks in the carpet but not a hugh deal. I would use them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Glenda P.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Colleen K.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned carpet in family room and staircase/hallway to the second floor |

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia T.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The men were professional, polite and did an amazing job!!! Could NOT be more happy with the results!!!! Would definitely use them again and have recommended them already to my neighbors and friends! Your tile and grout will look brand new... amazing job!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Response from A Cleaner Image Cleaning & Restoration
Thanks so much [removed member name] for your wonderful review. As a thank you we would like to offer you 10% off any future service. All my best, Kim Lyons

Kathleen K.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They two gentlemen were very professional. They know the job and were very polite. Accidentally a glass shade was broken, I would have appreciated it being swept away. They did tell me about it though. I still would recommend A Cleaner Image.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Laurence Y.
06/2014
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: Did a great job, will be using them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from A Cleaner Image Cleaning & Restoration
Dear [removed member name], Thank you so very much for taking the time to review our services. We value your input very much. As a thank you to you, we are pleased to offer you 10% off any future service. Best regards,

Robert M.
06/2014
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: Great job cleaning the carriage house of this East Ave mansion. Very professional and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from A Cleaner Image Cleaning & Restoration
Dear [removed member name], Thank you so very much for taking the time to review our services. We value your input very much. As a thank you to you, we are pleased to offer you 10% off any future service. Best regards,

Scott L.
06/2014
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: The person I spoke to initially to set up the appointment was very friendly and helpful. The pair that showed up to do the work were clearly knowledgeable about the work to be performed. They explained the process, and were thorough and efficient. The work was performed within the expected time frame. I asked them to leave flyers pertaining to other types of work the company does so that I can pass them on to others. I was very pleased with this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Response from A Cleaner Image Cleaning & Restoration
Dear [removed member name], Thank you so very much for taking the time to review our services. We value your input very much. As a thank you to you, we are pleased to offer you 10% off any future service. Best regards,

Elizabeth R.
05/2014
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: It was a Big Deal for $399 Complete Air Duct System Cleaning with Unlimited Vents.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from A Cleaner Image Cleaning & Restoration
Dear [removed member service], Thank you so very much for taking the time to review our services. We value your input very much. As a thank you to you, we are pleased to offer you 10% off any future service. Best regards,

Mark P.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from A Cleaner Image Cleaning & Restoration
Hi (member name removed), Thank you so much for taking the time to share with us your feedback. We appreciate your business very much. As a special thank you we would like to offer you 10% off any future service. Best regards, Kim

Kathleen K.
01/2014
5.0
carpet cleaners
  + -1 more
they were quick and thorough.
Description of Work: Cleaned my carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from A Cleaner Image Cleaning & Restoration
Hi [removed member name], It was our pleasure to be of service. We look forward to working with you in the future for any of your carpet, tile, upholstery, water or mold issues. Best regards

Nancy H.
11/2013
4.0
carpet cleaners
  + -1 more
N/A
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from A Cleaner Image Cleaning & Restoration
Hi [member name removed] Thank you for your valued input. Best regards A Cleaner Image

STEPHEN H.
07/2013
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Not what I hoped for.
Rating CategoryRating out of 5

Michael M. B.
02/2013
5.0
carpet cleaners
  + -1 more
Went well, no issues
Description of Work: The cleaned 4 rooms and tried to get out a dirt stain caused by a computer that was seated on a floor but they were unable to completely remove it but got most of it out. Other cleaners have also been unable to remove it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Cleaner Image Cleaning & Restoration
Thank you so very much for taking the time to give us your feedback. It would be our pleasure to be of service in the future. Best regards,

Patricia P.
11/2012
3.0
carpet cleaners
  + -1 more
t
Description of Work: They shampooed the great room, master bedroom and small office off the master bedroom. They did not move a piece of furniture whether small or large. They don't put any foam pads under legs of furniture. I was very displeased with the service. It was impossible to reach them by telephone. I was not informed of whether I had to remove any furniture which I did what I could. Also, some stains were not removed. I'll never use them again.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$129

Janine V.
08/2012
5.0
carpet cleaners
  + -1 more
see above
Description of Work: This company was great. Kim was very nice and informative. When the guys showed up, they were actually 15 minutes early. They cleaned 3 rooms, hallway and stairs. Everything came out great! Light carpet in bedroom looked wonderful. The family room - it was my last ditch effort to save it because of the dogs. There were a bunch of spots that didn't come out, but that just told me what I needed to know and now it's scheduled for replacement this spring. The best part was when they cleaned the white ceramic tile and grout. It came out fantastic! I would definitely recommend them and would use them again in a second!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Jennifer L.
06/2012
5.0
carpet cleaners
  + -1 more
Overall GREAT!
Description of Work: My experience with Cleaner Image was a great one. They specifically asked about pet area problems and were very knowledgeable and helpful when it came to getting rid of those areas. Overall it was a fantastic experience (and good price)- defintely would do businss with them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A Cleaner Image Cleaning & Restoration
Thank you for taking the time to review our services. We appreciate your input and business very much.

Marjorie N.
04/2012
5.0
carpet cleaners
  + -1 more
Great, no problems.
Description of Work: They cleaned our carpets (bedrooms, stairs, dining/living). They did a great job and paid attention to the more highly used areas. Carpets look new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from A Cleaner Image Cleaning & Restoration
Dear Member, We are happy to hear that you are pleased with our work! Thank you for taking the time to post your review. A Cleaner Image

URSULA M.
04/2012
5.0
ceramic tile
  + -1 more
They did a great job.
Description of Work: Cleaned grouting in kitchen floor tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from A Cleaner Image Cleaning & Restoration
Dear Member, Thank you for posting your feedback! We hope to hear from you again soon. A Cleaner Image

joanne K.
12/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
FABULOUS!!!!
Description of Work: I have had nothing but a wonderful experience with this company. From the owners to the staff you can rest assured they are professional, friendly, fast and accommodating to whatever you may need. The quality of work is exceptional. they take pride in the work they do and it shows. I have used them for several differen things not only carpet cleaning , but also upholstery and water damage. they are very well educated in their field and can explain not only the problem, but also the solution in a way that is very easy to understand. They stand behind the work they do which is very hard to find in many company's. i would recommend them highly...you will not be disappointed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from A Cleaner Image Cleaning & Restoration
Dear Member, We appreciate your comments about A Cleaner Image! As a local, woman owned business we know that our reputation is everything. Our team is absolutely focused on the experience that every customer has on every job. We hope to hear form you again soon. A Cleaner Image

Bridgid A.
08/2011
5.0
Excellent!
Description of Work: I was extremely impressed with A Cleaner Image! When I called them, they were very informative in addressing my questions to my problem. They also responded to my situation with a home visit the same day I called. I had a pretty significant amount of water damage to my basement, especially on the carpet and the wood paneling and Steve walked me through everything he was testing and his findings. Steve came back that same evening and set up high powered dehumidifiers and fans. Ryan, another work also came after Steve to spray the antimicrobial! Being a young single girl owing a home, I was completely lost when it came to filing an insurance claim and Steve was more than helpful in assisting me with what needed to be done. The response to my issues in such a timely manner, is much appreciated, as well as all the guidance they provided me! If you are looking for someone who you can trust , I would highly recommend A Cleaner Image!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Cleaner Image Cleaning & Restoration
Dear Member, Thank you for taking the time to write about A Cleaner Image. We believe that going the extra mile for our customers is simply doing what is right! Helping customers make an informed decision in a stressful time is the only way to do business. Thank you for referring A Cleaner Image to your friends and co-workers! We hope to hear from you again. A Cleaner Image Thank you, A Cleaner Image

Contact information

150 Orchard St, Webster, NY 14580

http://www.a-cleaner-image.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
00906
Trade License Locale
NY
Trade License Authority
New York State Department of Labor - Division of Safety and Health
Trade License Expiration
11/30/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Basement Waterproofing,
Ceramic Tile,
Dryer Vent Cleaning,
Upholstery Cleaning,
Home inspection,
Biohazard Remediation,
Mold Testing & Remediation,
Water & Smoke Damage,
Insulation

FAQ

A Cleaner Image Cleaning & Restoration is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

A Cleaner Image Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A Cleaner Image Cleaning & Restoration offers free project estimates.
Yes, A Cleaner Image Cleaning & Restoration offers eco-friendly accreditations.
Yes, A Cleaner Image Cleaning & Restoration offers a 10% senior discount.
Yes, A Cleaner Image Cleaning & Restoration offers emergency services.
Yes, A Cleaner Image Cleaning & Restoration offers warranties.
A Cleaner Image Cleaning & Restoration offers the following services: NYS Licensed Mold Inspectors and Remediators. Commercial and Residential services available. Carpet cleaning, air duct cleaning, basement waterproofing, Airduct cleaning, tile and grout cleaning, upholstery cleaning, tile & grout, odor removal, water restoration, mold remediation, waterproofing, bio-hazard services, COVID-19 or Coronavirus decontamination, disinfection, and prevention. Emergency Services available 24/7 www.a-cleaner-image.com

Contact information

150 Orchard St, Webster, NY 14580

http://www.a-cleaner-image.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day