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GRANITE WORKS

4.3(
2
)

Marble and Granite, Countertops and Backsplashes, Kitchen and Bath Remodeling,

... +1 more

About us

Fabricator of granite, quartz and marble

Services we offer

GRANITE STONE, KITCHEN & COUNTERTOPS, FIREPLACE HEARTHS, MANTELS, & SURROUNDINGS, VANITIES, TABLES, BARTOPS, MEMORIALS & MONUMENTS, SIGNS AND ENGRAVING.

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.32 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.5
responsiveness
4.7
punctuality
4.5
Write a review
Showing 1-2 of 2 reviews
Stephen N.
03/2024
5.0
countertops
  + -1 more
Very easy to work with. You will not find a better price for your dream kitchen. Made my wife super happy and didn't have to break the bank to do it. If you want a solid surface then these are your guys.
Description of Work: New kitchen countertop and island.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
jay H.
11/2013
1.0
marble & granite
  + -1 more
It was quite the hassle. Cutting our vanity top wrong. Owner trying to sell me on a replacement vanity top that I didn't choose or like. Driving back and forth each weekend for about a months time. And even the final vanity top we had them cut it still has issues. I wouldn't recommend this company. Hopefully they don't do this for every customer, maybe they kept dropping the ball with us because we didn't spend thousands of dollars so we were less important. Glad we didn't! Kinda unfortunate for them because we are going to remodel our kitchen and need new counter tops.
Description of Work: What didn't they do would be the better question
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$440
Response from GRANITE WORKS
Here at Granite Works, LLC, we try to take every opportunity to show our customers care and respect. Like many companies, sometimes despite our best efforts, our product or service can miss the mark. We use these opportunities to train employees to increase their success rates daily. At the end of the day, we can be proud of the investment we've made in what matters the most, the needs of our customers and the lives of our employees. We can only offer that if given the opportunity, we will try and try until any issues are resolved.

    Contact information

    133 William Donnelly Indus Pkwy, Waverly, NY 14892

    NYGRANITEWORKS.COM

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Marble and Granite,
    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Fireplaces

    FAQ

    GRANITE WORKS is currently rated 4.3 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 3:00 PM

    GRANITE WORKS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, GRANITE WORKS does not offer free project estimates.
    No, GRANITE WORKS does not offer eco-friendly accreditations.
    No, GRANITE WORKS does not offer a senior discount.
    No, GRANITE WORKS does not offer emergency services.
    No, GRANITE WORKS does not offer warranties.
    GRANITE WORKS offers the following services: GRANITE STONE, KITCHEN & COUNTERTOPS, FIREPLACE HEARTHS, MANTELS, & SURROUNDINGS, VANITIES, TABLES, BARTOPS, MEMORIALS & MONUMENTS, SIGNS AND ENGRAVING.

    Contact information

    133 William Donnelly Indus Pkwy, Waverly, NY 14892

    NYGRANITEWORKS.COM

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM