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D & S Home Improvements

Siding, Roofing, General Remodeling,

About us

NFIB member

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

I am a roofing and siding specialist. Decks, gutters, concrete, GAF certified, Certanteed certified.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
18%
3
0%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.1
value
4.4
professionalism
4.6
responsiveness
4.3
punctuality
4.3
Showing 1-11 of 11 reviews

Christopher L.
04/2018
5.0
concrete repair, remodeling, siding
  + 1 more
Water was leaking into my basement from a partially collapsed doorway from leading in from cellar door. D&S and came in and rebuilt the portion of the wall with hydraulic cement and stopped the leaks. The work was done on time and as promised. The results were better than expected.
Description of Work: Leaking basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Christopher L.
04/2018
5.0
decks, siding
  + 0 more
My porch needed to be repaired while we were trying to sell our house. D&S got it looking good for a reasonable price.
Description of Work: Porch Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Christopher L.
09/2016
5.0
concrete repair
  + -1 more
It went fine. The new drive way looks outstanding, I could not be happier. This is the third project that I have had D&;S work on and all have been handled quickly and proficiently and at a very good price. Steve and his people are always polite and respect my property. I would have no problem recommending this company to anyone their work is top notch and at a fair price,
Description of Work: Had a new driveway laid down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Elizabeth D.
08/2015
1.0
remodeling, roofing, siding
  + 1 more
We signed an invoice with everything that was going to be done on June 26th, we gave him a deposit on June 29th he cashed that on June 30th. He started the job on July 6th, and everything was going great. He started the siding job. He told us that he works 9-5 every day. He has been late most days, takes a 2 hour lunch, and then packs up early. He has missed several days due to supposed rain delays. He took a side job during the middle of our job. Three weeks ago he took three boxes of siding to return, claiming that they were damaged. I called the supplier, nothing was ever returned. For the past two weeks we've been waiting on materials that he claims have been ordered. I contacted those suppliers, and nothing has ever been ordered. He put a new roof on, but didn't install flashing correctly. So, we're wary of possible leaks. He also attempted to tell us that our house is historical, and he wouldn't be able to work on it. Our house is not historical, just older. He sided the porch incorrectly. My husband asked him to fix it and he wouldn't do so. There is a piece of siding on the back of our garage that he just installed that has fallen down at least twice already. He is blaming several other people for problems that have arisen and won't take any credit. I have contacted the BBB and the NFIB, and found that he is not accredited with either, even though he advertises that he is. It is still advertised as such on the Angie's List website. He has not been to our home in over a week. We have seen him in the neighborhood working on a project that he got because of the work at our home. He was supposed to be on site at our house today to continue working, he promised to be here by noon and never showed up and won't answer my husband.
Description of Work: He was initially hired to putting up new siding, installing 4 new windows, 2 garage doors and a roof. He was also supposed to put all new gutters up.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$18,304

Response from D & S Home Improvements
To all of the great Angie's List customers that are viewing this Review... I would like to shed some light on this particular job. My company was hired to do a siding job for this family. We were given the amount of $17,306.oo to complete the first contract, this was for materials and labor. I was doing multiple jobs for more than this customer when we made our agreement and the homeowners were more than fine with that. I began there job the week after the 4th of July. We started by foaming the house with insulation board then began siding the home. As we started siding the home, they began to ask us to install Extra things, such as doors and windows. these doors and windows cost more and required a two to three week wait period, the homeowners ordered and purchased these extra''s. and paid additional labor. The wait time unfortunately was longer than the supply store quoted them, this also began to cause our company delays on us siding the house. The siding could not be completed in as fast of a time frame as they wanted, due to there own supply issues with there window and door company. I told them that we could not side certain places on the home until they received there windows and doors. As we waited for the doors and windows to come in, our company began our next siding job two streets over from there home for an Auburn Police officer. Which we always have multiple jobs going at the same time, such as many other companies do. This enraged the family, they felt that if we were not at there home working that we shouldn't be at there neighbors house.. This infuriated them so much that they walked over to my jobsite two streets over, not knowing that my other customer is a police officer. They began slandering my company and my employees and telling the officer that I ripped them off and never completed there job. The next morning the officer and his wife explained everything that happened and how they were just trashing my company.. The officer told them , he hired steve to do a job and steve is doing great work for him and he has no complaints. he told them sorry they felt that way and asked them to leave. The next day I called the homeowners that made this complaint and confronted them about the encounter with the police officer I was also working for, they denied everythingf said. I was then at that point asked to not return to there job, and that there father was going to do thee rest of the remaining work,. I asked theme to reconsider because I have never left a job incomplete and did not want to leave there job unfinished. They said NO our father is going to come finish it. Do to the fact my company was Not given a chance to complete this job, I have turned this over to our Attorney in our legal department for breach of contract as well as defimation of character and will now be delt with by our court system unfortunately. I would like to let all my true customers know that we have always finished our work. I have never left a job incomplete until this one. the homeowners only allowed me 24 days of work before i was told to leave and not return, on a large job that would have taken us untill our forecasted date of September 15th. They filed complaint on August 24, 3 weeks before our forecast, makes no sence... Really all I can say in reguards to this account is that my attorney told me that they have not got a leg to stand on in court nor with the NYS Attorney Generals Office whom has already dropped there complaint... To be honest , all the lawyers seam to think they were just looking for a free siding job and THIS GUY AINT ?HAVING IT. I work too hard to let someone scamm my company.. Thanks Steve D&S Home Improvements

Thomas E.
01/2015
4.0
siding
  + -1 more
I call on D & S Home Improvements because they are professionals and stay committed to a job until its finished. If a follow up needs to be done, they make themselves available to perform that follow up.ASAP. I was pleased at the outcome of this job because the pump was installed to my expectations and in a timely manner. After installing the pump, they also took the time to open up the basement drain that was plugged which I considered to be above and beyond my expectations. They clean up well when the job is done..
Description of Work: Installed a sump pump in my basement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jessie B.
07/2014
5.0
siding, decks
  + 0 more
Was great ! Reliable and well worth the call. We have lots more to do and Ill call Dand S again !
Description of Work: My daughter and I moved into her house finally,,yea!.. He has done prior work for us and we wanted a porch estimate so he came out gave us the estimate and did the job.Very quick and efficient.So grateful.Then before he left he put up our mailbox for free (guess watching my daughter and I try was quite interesting)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Steven M.
07/2014
4.0
siding
  + -1 more
They showed up on time and even met our specific time constraints. I have some problems with the final and quot;finishand quot; in that certain refinements were overlooked. In their defense, however, I ordered the materials elsewhere and when the wood arrived there was only one day left to get it installed before our drop dead date. Perhaps with more time the small stuff would have been done with more care. That said, I am still satisfied with the work they did and their willingness to meet a tough schedule.
Description of Work: Porch repair, small roof resurface.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from D & S Home Improvements
Hey [member name removed]its James wish we could of had more time to have gotten you to where you wanted to be, get in touch with Steve and myself if you ever need anything else done. Your friends D & S Home Improvements P.S. Tell Maryland we said hello

Christopher L.
01/2014
5.0
siding
  + -1 more
They were professional. They were neat communicated well, polite. and a pleasure to work with. The job was professional and looks fantastic.
Description of Work: D and S put vinyl siding on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,100

Response from D & S Home Improvements
Thank you for the nice review [member name removed], I was very pleased to work for you and your family. I hope that you enjoy the new look sir. Your friend , Steve

Jessie B.
09/2013
5.0
home remodeling, roofing, siding, remodeling, concrete repair, decks, drywall, home builders
  + 6 more
Perfect service provided...and very reasonable.Continued from my previous review...house started being built 2011...working with me as my money becomes available.Continues to do any work I need.Beautiful work..would surely recomend
Description of Work: continued on building of my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jessie B.
09/2013
5.0
roofing
  + -1 more
This is my second review for this local contractor.Just simply wonderful service and very reasonably price.Would absolutely do business again !
Description of Work: roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

elizabeth S.
06/2013
1.0
home remodeling
  + -1 more
very poor Steve Pollot was late most days and didn't know how to do the work. We have had to hire a plumber to fix his work. Mess up putter in new small shower. It has cost us a lot more money to have his work corrected.
Description of Work: kitchen and bathroom make over.

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
1.0
punctuality
1.0

$1,600

Response from D & S Home Improvements
Dear , I am sorry that you and your husband could not come to agreements on your bathroom. I know that he didn't like the look that you chose but, please do not tell my customers or me that its my fault because your retired carpenter husband was unhappy with your choices when I did what you asked of me. Sincerely Steve

    Contact information

    5 S Gorham St, Waterloo, NY 13165


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Siding,
    Roofing,
    General Remodeling,
    Decks and Porches,
    Concrete Pouring and Repair,
    Kitchen and Bath Remodeling,
    Homebuilders,
    Drywall

    FAQ

    D & S Home Improvements is currently rated 4.1 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    D & S Home Improvements accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, D & S Home Improvements offers free project estimates.
    Yes, D & S Home Improvements offers eco-friendly accreditations.
    No, D & S Home Improvements does not offer a senior discount.
    Yes, D & S Home Improvements offers emergency services.
    Yes, D & S Home Improvements offers warranties.
    D & S Home Improvements offers the following services: I am a roofing and siding specialist. Decks, gutters, concrete, GAF certified, Certanteed certified.

    Contact information

    5 S Gorham St, Waterloo, NY 13165


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM