Services we offer
Reviews
4.76 Reviews
Showing 1-6 of 6 reviews
Andy S.
05/2014
garage doors
+ -1 moreunknown
Description of Work: I purchased a refurbished refridgerator at the Sears Outlet. The Icemaker failed 4 times over the course of a year. Sears would take weeks to schedule an appt and repair the icemaker. Finally I tried to invoke the "lemon" rule in the warranty. I was told I did not have enough repair visits, because one of the repairmen had marked the icemaker as working. He did that despite the fact that the icemaker did not make ice, and he replaced the icemaker. Finally after a lot of arguing and one more repair visit, I was able to replace the fridge with a brand new top of the line fridge. This fridge had the main area fail to cool after a few months, and I lost a lot of food in the week that it took to get a "rushed" repair. I found most customer service staff to be nondescript down to down right rude.
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Crystal C.
10/2012
appliance repair
+ -1 moreThe water heater and manpower was eight hundred eighty dollars. The pricing was great because we did have someone come out and it was seven hundred fifty just for the manpower. We called them before twelve o'clock noon and they installed it around four o'clock in the afternoon.
Description of Work: I called Sears and ordered a water heater.
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Yes, I recommend this pro
$880
Howard H.
08/2012
garage doors
+ -1 moreoverall there was no problem and the sears guy did a very good job the only problem was when scheduling for them to be looked at i had to give my credit card information when the job was done, he was paid by check, and found out this month they also charged the work on my credit card too it took about 30 minutes holding on the phone and being transferred too and was told would get a credit memo soon
Description of Work: both of our garage door openers were fried by lightening both were replaced and the person who installed them did a very good job and explained everything to us
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Yes, I recommend this pro
$909
Raymond M.
08/2012
appliance repair
+ -1 moreThey respond pretty quickly and the job is well done. There is a number that I call and they send someone.
Description of Work: Sears repaired my refrigerator. I have a maintenance plan with them.
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Yes, I recommend this pro
Jay S.
04/2012
garage doors
+ -1 moreGargae door broke and came off the tracks. It happened on Sunday night and called a few places Monday morning. Everyone I called told me they were too busy and couldn't come until later in the week. Finally called Sears. They came and gave an estimate and the next day it was done!
Description of Work: Garage door broke off the tracks on a Sunday night...Called a number of places but none could come for 3 days while my garage door couldn't close. Called Sears and withing 48 hours I had a new garage door at a better price then anyone else quoted me. I was very happy. They came when they said they would and called to let me know their status. What a pleasure!!
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Yes, I recommend this pro
$1,525
Lourdes F.
02/2012
garage doors
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
$300
Contact information
unknown, Washingtonville, NY 10992
www.searshomeservices.com/Licensing
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*Contact business to see additional licenses.
Service Categories
Garage Doors,
Appliance Repair
FAQ
Sears Protection Plans is currently rated 4.7 overall out of 5.
No, Sears Protection Plans does not offer free project estimates.
No, Sears Protection Plans does not offer eco-friendly accreditations.
No, Sears Protection Plans does not offer a senior discount.
No, Sears Protection Plans does not offer emergency services.
No, Sears Protection Plans does not offer warranties.
Sears Protection Plans offers the following services: Appliance repair & warranties
Contact information
unknown, Washingtonville, NY 10992
www.searshomeservices.com/