Pro Drain Inc

The entire experience was flawless and pleasant (as pleasant as dealing with sewage clogging could be) I called, waited for less than minute, got a same-day appointment scheduled. The crew arrived on time, the conversation was professional and polite, they performed the required work quickly and fixed the issue. Highly recommended !!!

This is the second time I called TJ at Pro Drain. The first time, it was for a catch basin and curtain drain in my yard that I thought were clogged and not draining. Even though he spent about 1/2 hour driving to my location, he recommended against the work. He suggested the heavy rains we recently had might have overloaded my yard drainage system and recommended waiting a few more days before spending the money. He was right. That's why he was my first call when I needed a drain inspection. I appreciate and respect a businessman who was willing to forfeit a fee to make his (potential) customer happy. It's a sign of honesty and respect for his customers.

TJ was great. Setting up the appointment was quick and easy, and he kept me updated on his expected arrival time. He fixed the problem quickly. I'd definitely hire him again.

TJ at ProDrain did a great job for us. He is fair, honest, knowledgeable and gets the job done quickly. Having someone we can trust and rely on to do a great job is very valuable. We will use him again. Thanks again for your help! Best regards, Kirk Lewin Health Products Corporation

Great! Prompt, professional, and great customer service overall!

TJ was very responsive. I had left a message with the answering service and received a return call about an hour later. He was able to work me in for later that afternoon. He called back to let me know he could be there earlier since he finished a job sooner than expected. He arrived and got right to work. The prior owner had the drain clogged and did not fix it for years. The pipe was not only clogged but had rusted for sitting for years. TJ was able to clean out the drain when a plumber hired a few days before could not. He set down a tarp when he began the work and cleaned up after the job was complete. Would definitely hire again.

I have used Pro Drain in the past have been exceedingly happy with the service. TJ is very professional and punctual. I call and made an appointment for the next day. I received a call back to discuss the problem and verifying an arrival time. He arrived as promised and completed the work. I have used contractors for many issues over the past 40 pus years and TJ and his company get the highest rating.

Tim was very responsive - he emailed immediately after I purchased my service and came the next morning. He was kind and professional. He was able to unclog the shower within 20 minutes. I will definitely use him again if we have any other plumbing needs.

It didn't fix the problem but we determined it wasn't probably in the pipe.

Good guy, good attitude and good work- highly recommend

TJ was in constant communication on the day that he was to arrive. He came to the house and the first thing he did was to cover his shoes with booties. He laid a tarp down besides the tub and began his work. In less than 15 minutes the drain was cleared. TJ remained and ran the water another 5 minutes to be sure that the water drained properly. Once WE were satisfied, he made sure the area was clean and he left. I have to add that TJ was extremely courteous. I would not hesitate have him come back when needed.

TJ was the only contractor who wanted to inspect the job before quoting a price. We scheduled an appointment for the following day during a 90-minute window. He called me when he was on his way, as I had requested. After looking over the work to be performed, he recommended not doing the job and spending the money and he thoroughly explained why he thought the expense was not warranted. I like dealing with people who prefer building a good reputation and reliable professional relationships over grabbing a quick payday.

This is the second time I have used this company, and once again they have exceeded all expectations. TJ called immediately and an appointment was made that fits my schedule. Once again, only a two hour window, which I love. Caesar is awesome. He was prompt, extremely courteous, and knows his job well, answering all questions that I had. He snaked my main line last year so I was very comfortable with him. He always comes through the back door which is very considerate. Will definitely see you guys next year:-)

TJ did a great job. He was professional, courteous and efficient. I would definitely hire him again!

Prompt response, TJ arrived on time and cleared the problem quickly.

Fantastic. Prompt response, arrival early within promised window. Tech was friendly, knowledgeable and professional, and completed work quickly. Actually cost less than quote because turned out not to be a main drain issue. Extremely impressed with Drain Pro.

Very well--unclogged the sink and I have had no problems since it was cleared.

TJ arrived within one hour of my call. Quickly solved the problem and restored the main sewer line. Highly recommend this very professional service.

They were great and very professional

The professionals at ProDrains answered my call (important note this--someone answered the phone on a Sunday morning--it was not a "please leave a msg..") took my info, triaged the drama, and sent out the van. Quick, responsive, and professional. My drains were sorted out in record time. These fine folks are definitely now on my vendor/service/repair list. Thank you!

excellent service and professionalism

Excellent and attentive service. Thank you.

The work was accomplished very quickly and with great results. There is no doubt that I would use the services of Pro Drain again in the future.

They called me immediately and had someone out to clean out the sewer line within an hour. The work took about 15 minutes and the backup problem we had has been resolved. I would use them again.

Great! Fast response time (was able to schedule on the same day) and got the job done in less than 30 minutes.