They came out to open our pool. Later noticed that the hose and the filter were leaking. Left multiple messages and finally got thru on yet another phone call this morning. Was met with screaming and cursing when asking about the issues. In my opinion, this is the most irresponsible, unprofessional company I have EVER had the displeasure to deal with. MOST definitely would not recommend this company to anyone!!
Description of Work: Pool opening. Already found a reputable company to do the work
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Susan A.
08/2015
1.0
pool cleaners
+ -1 more
Very poor customer service. Person I spoke to was rude, unprofessional and had a temper. Would NEVER, EVER hire this person or company.
Description of Work: Was supposed to provide pool service.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Judith S.
12/2013
1.0
pool cleaners
+ -1 more
I called and made an appointment, they did not show, reschedule or call me back.
Description of Work: .
Rating Category
Rating out of 5
punctuality
1.0
Yvonne V.
10/2012
5.0
pool cleaners
+ -1 more
I could not be happier w/ Steve! I spent 2 years trying out the recommended companies before finding Steve and I am sorry it took me 2 years to find him. He is 100% prefessional, honest (a rare find these days), competetively priced, and completely reliable. In 2011 I had asked him to open our pool and help get it started and cleaned for the season. He didn't try to sell me his services in any way, or lock me in to any ridiculous products or systems that didn't need to be replaced. I had zero doubts about signing a service contract w/ him for the the remainder of the summer and I signed again this year. There is no better company in the area in terms of service, quality and price. Cascade Pools is tops.
Description of Work: Opening, weekly service & maintenance, closing of swimming pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Nancy S.
06/2012
5.0
pool cleaners
+ -1 more
They are a very good pool service. I found that they have the best prices; they are excellent. He is a very nice and big strong guy. He really does a wonderful job. He does everything that more expensive companies do but at half the price. I would highly recommend him to others and I would definitely use their services again.
Description of Work: I use Cascade Pool Service to open and close my pool. They come out in the spring and fall.
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Service Categories
Pool and Spa Service
FAQ
Cascade Pool Service is currently rated 4.1 overall out of 5.
No, Cascade Pool Service does not offer free project estimates.
No, Cascade Pool Service does not offer eco-friendly accreditations.
No, Cascade Pool Service does not offer a senior discount.
No, Cascade Pool Service does not offer emergency services.
No, Cascade Pool Service does not offer warranties.