Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
yes
Accepted payment methods
Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
Adelaide C.
11/2011
replacement windows
+ -1 morenew
Description of Work: First time condo homebuyer & new to area. Business recommended by managing agent. Window installers came & installed two windows in living room & one window in bedroom. Window installer subcontractors were courteous, prompt, efficient, competent & cleaned up & were done in less than 2 hours-they did a great job, no complaints. Subsequently had to have 6 foot sliding glass door replaced in bedroom & this is where everything came undone. The two men who showed up didn't seem to be competent in what they were doing and in fact were at my home for 6 long hours to remove old door & replace with new door. The door subsequently began to leak water & the doors were not aligned properly. Called & was given a hard time by owner who said he would have installers call & arrange to come back. Called back 3 times and no one returned my calls and no one came back. Had to pay outside contractor to come in, rip door out, re-frame, caulk & align doors (took him solo only 2 hours!). Door has been perfect since. Recently (2011), noticed upper front windows in living room looked dirty and realized that I was getting haze inbetween the thermopane. Called & no one returned my call. Called again & phone numbers are no longer in service. Looked up in Better Business Bureau listing and company has been ejected from the listing because of complaints. Would not recommend this company to anyone.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$2,000
Kristina O.
06/2011
replacement windows, wedding planning, doors
+ 1 moreThe windows were drafty, 40 years old and some did not open; after our first winter in the home we knew we had to replace them. They dropped the Anderson window units off at our home a few days before they scheduled to come. They then came at 7:45 and worked until about 5:30PM. They popped out the old windows, removed the old window coverings (heavy very ugly vertical blinds from the early 90's). They also removed the previous owner's shelf that was self installed for those verticals. They inserted the two 5 window units, insulated them and then put the wood framing on them. They were professional, nice and explained what was going on the entire time. Finally they installed a new storm door for us and refit our front door which was offline. We were grateful when they found some small issues with the cement sill and fixed it. In addition, my husband did not want to have to get up on the roof to clean gutters annually so we had them cleaned and installed the gutter helmut. The gutter helmut was installed a few days before the windows and without us being home. The guys were professional and fast.
Description of Work: We had multiple services completed by Optimum this past weekend. We had 10 windows (2- 5 window units) replaced in the front of our house. We had a storm door installed and we had them install a gutter helmut.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
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Yes, I recommend this pro
$7,500
Contact information
638 OLD ROUTE 9 N, Wappingers Falls, NY 12590
Service hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Wedding Planning
FAQ
OPTIMUM WINDOW SYSTEMS is currently rated 3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
OPTIMUM WINDOW SYSTEMS accepts the following forms of payment: Check
Yes, OPTIMUM WINDOW SYSTEMS offers free project estimates.
No, OPTIMUM WINDOW SYSTEMS does not offer eco-friendly accreditations.
No, OPTIMUM WINDOW SYSTEMS does not offer a senior discount.
No, OPTIMUM WINDOW SYSTEMS does not offer emergency services.
Yes, OPTIMUM WINDOW SYSTEMS offers warranties.
OPTIMUM WINDOW SYSTEMS offers the following services: Windows, siding, and home improvements
Contact information
638 OLD ROUTE 9 N, Wappingers Falls, NY 12590
Service hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PM