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Rockstar Network Systems

Computer Repair, Computer Sales, Internet Service,

About us

A full range Technology and Computer System consulting firm, specializing in assisting small businesses with all aspects of their technology needs. Thinking out of the box to help your firm gain revenue, ALL AT AN AFFORDABLE PRICE!

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Mac and PC maintenance, repair/upgrades. Network installs, including cabling and wireless solutions, remote/VPN access, upgrades and maintenance. Installation and maintenance. of email systems, databases and "server" class equipment. Assistance in how to best utilize outsourced technology services, such as CLOUD providers. Management of data, including contact management and systems to support revenue. We can also provide you an analysis of your network and offer suggestions on how to improve.

Services we don't offer

We don't install or fix stereo systems or microwaves! :-)

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-17 of 17 reviews

Peter W.
10/2019
5.0
computer repair, computer sales
  + 0 more
Needed new computer
Description of Work: Estimate for repair motherboard was dead

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Philip Z.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up both my machines, a laptop and desktop, one had been developing problems, and the other had serious freeze up problems and other issues and now is running pretty much perfectly. Both had malware I could not remove myself. | |Also evaluated an extra desktop I had acquired to see if it was usable. | |Also advised me on what to get in small hardware items I needed to update my system and back it up properly. Tony was efficient and very knowledgeable and accurate in the assessment of my problems, which he should be, BUT not all IT people ARE this good. | |I would not hesitate to use his services again. Now, my " go to" guy for any future computer problems I may encounter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOHN S.
03/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

STEPHEN B.
09/2014
5.0
computer repair
  + -1 more
It has been more than 6 weeks since Tony was here to secure my computer against threats on the Internet. The computer is working great. When I first called him, I was getting blue screens. Tony told me that the manufacturer of my computer would probably help me at no charge. They did and Rockstar passed on a service call. I later called to get my computer secured. Tony setup a router as firewall, setup an admin and user account, and configured Norton Ghost to backup my system. He also recommended I upgrade to the paid version of Malwarebytes. Tony was professional.
Description of Work: Set up computer to protect against threats on the Internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elizabeth R.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Rockstar updated my system and upgraded from 1 G to 4G.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lee G.
06/2014
5.0
computer repair
  + -1 more
It went extremely well - he worked quickly and efficiently, letting me know in simple terms the details I needed to manage my iMac, MacAir and iPad. He assisted me up and beyond what was asked for. He answered multiple questions with clarity. He cleaned up my iMac with a special utility, showed me features and capabilities I wasn't aware of and worked on many items too many to recall. He was wonderful and patient and displayed considerable computer knowledge that was helpful.
Description of Work: He set up scanning & faxing capabilities; update my printer software; set up printing capabilities for my MacAir and my iPad; helped me understand the iOS capabilities of my desk top; helped me understand more about a Quicken update; etc., etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Rockstar Network Systems
Thanks [removed member name] and best of luck with your Apples!

GREG S.
06/2014
5.0
computer repair
  + -1 more
They were very competent and very good. I'd use them again. I've used them before. They're very reliable. They do things at a fair price.
Description of Work: They took care of my computer networking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Apryl C.
03/2014
5.0
computer repair
  + -1 more
No problem seems to be too large or small for Tony. I have seen him teach Managing Partners how to use Outlook, while on the other hand spec-ing out our IT needs at our new and much larger office. Tony makes himself available outside of our weekly appointments, both for urgent matters as well as additional services outside of our contract. He is extremely knowledgeable of computers, networking, wifi/internet, hardware, software, etc so he is able to diagnose a myriad of problems right at the source. We are very happy with his services.
Description of Work: Tony with Wolken Computers provides weekly IT Consultant services for our firm. He maintaines our hardware and software, including managing the negotiation and upkeep of contracts and service agreements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Response from Rockstar Network Systems
Thank you [member name removed] for your kind comments!

GREG S.
01/2014
5.0
computer repair
  + -1 more
Tony and his installation crew were professional, knowledgeable and very down to earth. They were prompt and did a very nice job, including clean up. As the owner of a small business, I can honestly say that I am very lucky to have found a company such as Tony's who I rely on when needed. I continue to use Wolken Computer for all of my computer requirements both in the office and in my home. Greg Strasser H.L. Large Inc President
Description of Work: NETWORK CABLE INSTALLATION, NETWORK SETUP AND CONFIGURATION, TECHNICAL SUPPORT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Rockstar Network Systems
Thank you so much [member name removed] and looking forward to working with you in the future!

Chris P.
01/2014
5.0
computer repair, computer sales
  + 0 more
Tony really spent a lot of time with me preplanning how he was going to do the set up and he didnt nickel and dime us. He was very thorough with the entire process.
Description of Work: Provided computers and installation of newest office suite

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Rockstar Network Systems
Thanks [Member name removed] and happy to help! Wishing you a Happy and prosperous 2014!

JOSEPH P.
06/2013
5.0
computer repair
  + -1 more
Tony was Pleasant, Easy to work with. He explained things (what was wrong and what he was doing to repair it) so we all understood what was going on. He left us feeling confident in his abilities. The next day HE telephoned us to make sure all our computers and the network was functioning well. We would recommend him to anyone looking for computer help.
Description of Work: System restoration, Networking verification and installation of program.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Rockstar Network Systems
Thanks [member name removed], Glad to assist you with getting everything up and running!

Jaime L.
06/2013
5.0
computer repair
  + -1 more
Tony has been an excellent help to our business, keeping all our computers and network running smoothly. He has saved me money by setting us up with multiple cloud services, so we can access all our resources anytime and anywhere. He is easy to work with, answers his phone and texts, and our staff appreciates him! All in all, HIGHLY RECOMMENDED!
Description of Work: He comes onsite once per week to address all our computer and network needs. Cost given is monthly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Response from Rockstar Network Systems
Many thanks (Member name removed)! So happy you have chosen me to keep your business technology running well!

Karen E.
05/2013
5.0
computer repair
  + -1 more
A+ guy all around!!!!! After a disasterous encounter with a different computer person, I was at my wits end to find someone honest and reliable to fix the job that the last person failed to finish properly. After reading the great reviews on Angie's List, I called Tony who immediately set up an appointment (for 2 days later) to come by my house. Tony was on time, polite, courteous and professional. He wasn't in a rush to just get through the job and move on and he was happy to answer all my questions and concerns. He let me check on everything before he left and made sure that all was ok and I was satisfied. Let me tell you, when you get a shady, dishonest person doing work for you, you really appreciate it when you find someone who is a superior worker; knowledgeable, reasonable priced, on time and willing to take the time to address your concerns. Tony is a gem.....if I could give a rating higher than A I certainly would. If I ever have any computer issues in the future I would not hesitate to call him again. He did a wonderful job and put my mind at ease. I HIGHLY recommend him to anyone who needs help with computer repairs!!!!!
Description of Work: Tony fixed the problems that a previous repair person failed to complete. After having my motherboard replaced, he fixed the settings, connected everything, and made sure that everything was running smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Rockstar Network Systems
Thanks so much [member name removed]! Looking forward to working with you again.

Caryn O.
07/2012
5.0
computer repair
  + -1 more
We are very happy with his work as our computer consultant. He is easy to work with, is affordable and gives us helpful guidance about technology. I will continue to go to Tony for all of our computer and IT needs.
Description of Work: My company and I have been working with Tony from Wolken computers to service our office IT needs over the past several months. Currently he just helped us move our email and files to the cloud, saving the company a good deal of money. We also recently moved warehouses, where he helped us to install internet and a surveillance system that records to our cloud server.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

colleen M.
07/2012
5.0
computer repair
  + -1 more
Mr Wolken is a pleasure to work with. I have been using his services for the passed 2 years, for my business and home computers. Mr Wolken is reliable,Professional honest and knowledgeable.I Highly recommend Wolken Computers Inc to other business owners friends & family.Thank you
Description of Work: Mr. Wolken is a whiz at upgrading our software, maintaining our databases and keeping us virus free!! We love his work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

amy S.
05/2012
5.0
computer repair
  + -1 more
When I first opened my small officce about 10 years ago, I was monitoring my computers independently. I thought I was safe, always saving a back-up copy of my files. That was until we had a major problem and lost all of our data, including our back-up. Tony was recommended to me at that time and he saved us. It took till 2:00 AM, but we were fully running by the next day. Over the past 8 years, we have needed him many times and all of our issues have always been solved. In addition he has been proactive and has made many recommnedations that have made my office run more efficently and safely. His knowledge and work ethic provides me with the security anyone in bussiness needs.
Description of Work: Tony from Wolken Computers has been servicing my companies computer needs for over 8 years now. His service is top notch. His support of our system issues is nothing but impeccable, and his advice upon how to move forward with our computer system needs has always helped us. As a small business we are always looking at the bottom line, to get the most on our investment in technology. Tony has helped us greatly buy cutting through all the "techno babble" and helping us get to what tech components will help our business to grow and thrive. I would recommended him without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

John B.
05/2012
5.0
computer repair
  + -1 more
I am so pleased to be able to write a positive review for Wolken Computers Inc. Mr. Wolken has been an absolute pleasure to work with, and his expertise in the area of computer repair, in both the home and business setting, far exceed that of the many compnies we've used before. As an attorney and the owner of a mortgage finance company, I rely heavily on my computer system, and can ill afford to lose client and file data because of a virus or other system malfunction. We have utilized Mr. Wolken's firm on several occasions and they have always shown themselves to be courteous, prompt, professional, honest, thoroughly knowledgeable, and, of course, extremely helpful in diagnosing and correcting our computer issues. I HIGHLY recommend Wolken computers to everyone I know, and I have heard nothing but rave reviews from anyone who has worked with them.
Description of Work: system maintenanceremoval of virusesdata retrievalprogram installationhard drive issuesnetwork setup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Rockstar Network Systems
Many thanks, our pleasure to help you!

    Contact information

    1365 Briard St, Wantagh, NY 11793


    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Internet Service,
    Computer Training

    FAQ

    Rockstar Network Systems is currently rated 5 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Rockstar Network Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Rockstar Network Systems does not offer free project estimates.
    Yes, Rockstar Network Systems offers eco-friendly accreditations.
    No, Rockstar Network Systems does not offer a senior discount.
    Yes, Rockstar Network Systems offers emergency services.
    No, Rockstar Network Systems does not offer warranties.
    Rockstar Network Systems offers the following services: Mac and PC maintenance, repair/upgrades. Network installs, including cabling and wireless solutions, remote/VPN access, upgrades and maintenance. Installation and maintenance. of email systems, databases and "server" class equipment. Assistance in how to best utilize outsourced technology services, such as CLOUD providers. Management of data, including contact management and systems to support revenue. We can also provide you an analysis of your network and offer suggestions on how to improve.
    We don't install or fix stereo systems or microwaves! :-)

    Contact information

    1365 Briard St, Wantagh, NY 11793


    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM