Rapid Plumbing Service, Inc.

heating & cooling contractor, well, home remodeling contractor,

About us

Rapid Plumbing Service, Inc., is dedicated to providing our clients with the very best in service, installation, and repairs to meet your plumbing needs. We specialize in plumbing repairs and a variety of residential services. We take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction. We also don't charge extra for emergency services, so please call us if you are in need, my name is chris locrotondo I am the owner and the service tech that will be handling your service call,we base our company on personal service so call and speak with me !!!

Business highlights

20 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7347 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.7
Showing 1-25 of 347 reviews

Mark S.
04/2025
1.0
If you look at public records Chris has multiple arrests for domestic abuse/violence. Very easy to find when searching Chris Locrotondo arrests. I found this out after doing some research after Chris replaced my boiler. I had another legitimate company come take a look at the work and they more or less had to repipe the entire thing. In addition, Chris doesn?t hold a master plumbers license of his own. The license he showed me is that of someone other than himself. Once again I found this out after the money was given to him. Be aware and be safe
Rating CategoryRating out of 5

Ira N.
04/2025
5.0
Chris was prompt and did awesome work. Appreciate the effort and great service for the right price. Thank you.
Rating CategoryRating out of 5

bernard n.
04/2025
5.0
Chris was prompt on responding to the request for service. He was knowlegdable and able to diagnosis the problem and provide a clear and understandable solution. Chris deliveried on the installation of the hot water heater and provided exactly what he said he would. He said 3 hours and he was finished in 3 hours. He said he would leave a cleaned up job site and he did just that. I would highly recommend him and would have no issues in using him on future plumbing jobs in my house.
Rating CategoryRating out of 5
$4,600

Steve G.
04/2025
5.0
Chris was prompt, attentive, and helped me solve my problem quickly and affordably. He was courteous and friendly and I would hire him again if I have another plumbing issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Meg F.
03/2025
5.0
I’m SO happy I found Chris & will definitely be contacting him again in the future. He reached out immediately & was reassuring about solving our issue. We had our kitchen fixed within less than 48 hours of submitting a request on Angi — and we needed a significant amount of work. He handled it quickly & efficiently, truly went above & beyond, and was more than reasonable with pricing. 10/10! THANK YOU Chris & team! - Meg
Rating CategoryRating out of 5
$1,300

Meg F.
03/2025
5.0
I’m SO happy I found Chris & will definitely be contacting him again in the future. He reached out immediately & was reassuring about solving our issue. We had our kitchen fixed within less than 48 hours of submitting a request on Angi — and we needed a significant amount of work. He handled it quickly & efficiently, truly went above & beyond, and was more than reasonable with pricing. 10/10! THANK YOU Chris & team! - Meg

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert E.
03/2025
5.0
Rapid plumbing is amazing. They were on site and working 30 minutes after my request for a free estimate. They did the work quickly and were reasonably priced. Will definitely work with them again in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

John C.
02/2025
5.0
Chris came to the house right away. He worked tirelessly until he was able to solve the problem and got heat for our family. He is an honest guy and excellent at his job. Could not have asked for a better situation. I cannot recommend chris enough. He is fair and honest.
Rating CategoryRating out of 5
$150

Melissa S.
01/2025
5.0
Professional courteous, and efficient Chris, the owner came in and did a very thorough job. I?m very satisfied with the work that was done.
Rating CategoryRating out of 5
$125

JOHN C.
01/2025
5.0
Joe responded to the request immediate and was able to schedule a visit the next day. He arrived early and went to work immediately. They were clean, efficient and fixed my problem without issue.
Rating CategoryRating out of 5

Michael J.
01/2025
5.0
Great fast service. Friendly and very knowledgeable. Very professional. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan M.
12/2024
5.0
The job was done quickly, cleanly, professionally. I was very satisfied with this work.
Rating CategoryRating out of 5
$350

Lisa H.
12/2024
5.0
They did a good job and I will hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri A.
11/2024
5.0
It was two days before Thanksgiving, and my old garbage disposal sprung a leak. There was quite a lot of water under the kitchen sink. I immediately bought a new disposal at Home Depot. On a recommendation from Angi, today I called Rapid Plumbing Service. The owner and his assistant arrived on time, assessed the problem and removed the old disposal and installed the new disposal. Their workmanship was excellent. They were extremely professional and very personable. They even checked why I had very little cold water pressure from the faucet and determined that the under sink water filter was not working properly and probably had a clog. I was advised to buy a new filter. I was not charged anything additional for checking the water filter. I would not hesitate to recommend Rapid Plumbing Service for any and all plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Susana E.
11/2024
5.0
Chris from Rapid Plumbing did a marvelous job replacing the boiler and water heater in no time. HIs skills and good predisposition absolutely amazed me. I will definitely call him for any other related issues without a doubt. He certainly deserves more than 5 stars!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Mary D.
09/2024
5.0
very prompt service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria W.
09/2024
5.0
Very nice people to work with very polite and on time

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mathew G.
09/2024
1.0
My experience with Chris from Rapid Plumbing in Wantagh was not good. We called him for a leak coming from the boiler relief valve. He came to my house and by just looking at the boiler from afar, he was able to somehow conclude that the boiler would blow up and cause a flood and needed to be replaced as an emergency and he was the right guy to do it for $14,000. How he came to this conclusion, I have no idea but that was the first red flag. I chose to have him fix the problem i called about first to see if he is good. He changed some parts and collected his money and left. Two days later, leak was still persistent which basically meant that not only did he not fix the problem he was called for but decided to change some other parts that were likely not the issue because it certainly did not solve the problem. I called him. He was defensive about the work he did saying that the parts were needed to be changed. When I asked him why the leak had not been fixed after changing the parts, he got very angry and told me to F myself and hung up. Later he texted me to tell me that the work he did was needed on the boiler. Fine. For the benefit of doubt, May be so but that was not the reason he was called. I was out $400 and Chris did not solve the problem he was called for - the leaky relief valve on the boiler. Not only did he not solve the problem but he was unprofessional when I raised concern and he started using words to try and intimidate me. I am putting this review here hoping that others see it and tread carefully when interacting with Chris from Rapid Plumbing, especially if he tells you (without actually investigating the problem that your boiler is about to blow up and the only way out is if you let him replace the boiler for $14,000. To say that this was perhaps the most unethical and dishonest interaction I have had with a repairman in some time would be an understatement. I know he has lots of good reviews also but after my experience, I highly doubt that those reviews are real or accurate. If this review helps even one person avoid being taken advantage of, I would feel better that I saved someone else the pain and disappointment of being taken advantage of. Please be aware of Rapid plumbing tactics and tread carefully when dealing with Chris. He talks a lot and sounds like he knows what he is talking about but that was not my experience with him. He lacks experience as a tradesman, is not professional and frankly is dishonest.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5


MARIE M.
09/2024
5.0
Chris is honest, efficient, skilled, and neat. We were happy with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stew M.
09/2024
5.0
CHRIS WENT ABOVE and BEYOND!!! I hired Chris of Rapid Plumbing for a quick simple job...to install a new kitchen faucet;...a job that we all expected to take no more than 45-60 minutes. Due to a defective faucet (Amazon, ?)... Chris ended up being at my house for over hours!! And...to save time, he volunteered himself to go pick up some supplies that I ultimately needed to complete the job to my satisfaction...while I had to go to different store to buy another faucet. So...Chris removed 1 old faucet and installed what turned out to be a defective new faucet (that he spent over an hour trying to fix what was an unfixable problem with the faucet)...then removed 'that' defective faucet & installed a "2nd new faucet. Now...given how much additional time & labor he ended up spending on my job, you'd expect that a routine plumber would 'hammer' the homeowner with excessive addition labor charges. HE DID NOT!! So much so, I ended up giving him MORE than the nominal additional charge he suggested - because what he said he was going to charge me I did not feel was enough to properly compensate him for his time & for not leaving me hanging with the defective faucet - because in all honesty, that was not his doing or his problem - it was MINE, and Chris helped me out BIG-TIME!!! I can not thank Chris enough!! I was & am truly impressed with Chris ethics, craftsmanship & responsiveness to his client needs. I will MOST DEFINITELY use Chris/Rapid Plumbing again for all my plumbing needs!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Johnnie T.
09/2024
5.0
Chris is very helpful and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Niki F.
09/2024
5.0
Chris responded right away, came to my home to assess the job the same day and made the necessary repairs the next day. He was neat, professional and reasonable. I would definitely recommend him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James N.
09/2024
5.0
I initially hired Rapid Plumbing to replace a Hot Water Heater (last week) and was so happy with their responsiveness and plumbing expertise that I asked if they could do an annual maintenance on my furnace. We scheduled an appointment, they contacted me that they were on the way, did the maintenance, cleaned up, walked me through what they did, and where on their way.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

James N.
09/2024
5.0
I contacted Angi, and within minutes Chris from Rapid Plumbing Service gave me a call. I sent him a few pictures, he called me back and said that they could have the new hot water heater installed at 9 AM the next morning for a price that was competitive. Chris called when they were on the way, installed a top quality heater, and in the end cleaned up (as if they were never here). I will be using Rapid Plumbing Service for annual Furnace maintenance next for sure. Thank you Angi for introducing me to Rapid Plumbing Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom S.
09/2024
5.0
Business owner Chris was the ultimate professional. He found the leaking pipe quickly in a very difficult to navigate crawl space. Working very efficiently he had the pipe repaired and the water for the house back on promptly. Will call Rapid Plumbing first with any future plumbing needs. I also had him back in 2 days later to replace my hot water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3677 Lufberry Avenue, Wantagh, NY 11793


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
well,
home remodeling contractor,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Rapid Plumbing Service, Inc. accepts the following forms of payment: CreditCard
Yes, Rapid Plumbing Service, Inc. offers free project estimates.
No, Rapid Plumbing Service, Inc. does not offer eco-friendly accreditations.
No, Rapid Plumbing Service, Inc. does not offer a senior discount.
Yes, Rapid Plumbing Service, Inc. offers emergency services.
Yes, Rapid Plumbing Service, Inc. offers warranties.

Contact information

3677 Lufberry Avenue, Wantagh, NY 11793


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day