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KNR Computer Service, Inc.

Computer Repair, Internet Service, Computer Training

About us

We are located in West Henrietta, NY and provide high quality technical service and support to business and residential clients in the Monroe County area. We install, maintain and repair networks, servers, business workstations, and home PCs including desktops, laptops, netbooks, tablets and smartphones.

Business highlights

20 years of trusted experience

Services we offer

Computer service and repair including virus and malware removal, computer tune up and maintenance, data backup, assistance with e-mail and Internet connectivity, wired and wireless network setup and configuration, consultation for new computer purchase and setup, Windows XP, Vista, 7, 8 troubleshooting and personalized software training.

Services we don't offer

Depending on the age and condition, we may decline to perform hardware repairs on laptop PCs.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.085 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-85 of 85 reviews

Bill A.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Ron arrived punctually to uninstall our HP printer from the computer. He worked diligently for two hours trying to resolve the issue; however, he was unable to complete the task due to computer error. During this time frame, he cleaned up a lot of small issues within the computer itself. He also provided us with good direction towards purchasing a new printer. He felt that his charge for two thirds of an hour was fair for what he did accomplish in his two hour effort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from KNR Computer Service, Inc.
Thank you for your positive feedback and comments. We appreciate the opportunity to assist you and look forward to helping you again in the future!

Laura B.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: The computer works fine and fast. The young man was very congenial and explained some aspects. I a very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Response from KNR Computer Service, Inc.
Thank you for your positive feedback and comments. We appreciate the opportunity to assist you and look forward to helping you again in the future. Happy holidays!

Sandra B.
01/2014
5.0
computer repair
  + -1 more
.
Description of Work: restored data

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from KNR Computer Service, Inc.
Thank you for your positive feedback. We appreciate the opportunity to assist you and look forward to helping you again in the future!

Cathy R.
12/2012
5.0
computer repair
  + -1 more
Great - see comments above
Description of Work: I actually thought I had already written a review, but it must not have gone through, sorry KNR. We were having problems with our laptops and needed some clean up and organizing suggestions. Ron was able to clean up and speed up our laptops and gave us some great suggestions on how to keep them running efficiently. We would definitely recommend KNR and plan on using them again in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT W.
06/2012
5.0
computer repair
  + -1 more
see above
Description of Work: Received PC tuneups on a desktop and a laptop computer. Ron Walls was extremely helpful; cleaned up both computers for faster processing time and "tuned us in" to applications that better suit our needs. In addition, as part of his fee for the in-home computer services he provided, Ron will be available via e-mail and telephone for help with computer questions on an ongoing basis. Being the "non-tech" users that we are, we feel that we have found an invaluable resource in KNR Computer Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from KNR Computer Service, Inc.
Thank you for your comments and positive feedback. I'm glad you were pleased with our service. We look forward to helping you again in the future!

Kenenth G.
05/2012
5.0
computer repair
  + -1 more
See the above comments.
Description of Work: We are a small professional office and rely on our small in office computer network. KNR came to our rescue twice in a month to help eliminate a virus which had shut down one computer entirely and helped restore our email account on another desktop. They were professional, polite, thorough and timely. The price charged was a relative bargain and we plan to use them again as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from KNR Computer Service, Inc.
Thank you for your positive feedback and comments. We're glad you were pleased with our service and look forward to helping you again in the future!

joe M.
01/2012
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from KNR Computer Service, Inc.
Thank you for your positive feedback! I'm glad to hear you were pleased with our service. We look forward to helping you again in the future!

SANDRA W.
08/2011
5.0
computer repair
  + -1 more
The overall was excellent
Description of Work: Needed to have my computer looked at for problems-----the problem was deep rooted so advised to get a new computer eventually but he (Ron Walls) did everything in his power to fix it. Was very knowledgeable, courteous, answered all questions and I was very happy with him. Will definitely call on him in the future to set up my new computer. I give him an AAAAAA rating!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from KNR Computer Service, Inc.
Thank you for your positive feedback member. I'm glad you were pleased with my service and look forward to helping you again in the future!

joanne C.
05/2011
5.0
computer repair
  + -1 more
Without ANY problems.
Description of Work: Ron helped me order a new computer because mine was quite old and needed upgrading...Please know that he received NO commission from the company. It was delivered to my home and Friday May 6...he came right on time and installed the new computer while explaining to me what he was doing... I am NOT computer smart but found him very patient when explaining the operation to me....I have used him in the past and will surely use him again....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from KNR Computer Service, Inc.
Thank you for your comments and positive feedback. I'm glad you were pleased with my service and look forward to helping you again in the future. Take care, and I hope you enjoy your new PC!

joanne C.
04/2011
5.0
computer repair
  + -1 more
PERFECT
Description of Work: I have had Ron three times now....I have an older computer and every now and then it needs a jump. While he was here the last time he recommended that I update to a new computer...He helped me decide what I needed in a home computer...he even ordered it for me even though he doesn't get ANY cut ....When it is delivered, he will set it up for me... my grandchildren are getting my old one..... Can't say enough about his service....WONDERFUL

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Contact information

P. O. Box 354, W. Henrietta, NY 14586

http://www.knrcs.com/

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Training

FAQ

KNR Computer Service, Inc. is currently rated 5 overall out of 5.

Sunday: 10:00 AM - 3:00 PM

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

KNR Computer Service, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, KNR Computer Service, Inc. offers free project estimates.
Yes, KNR Computer Service, Inc. offers eco-friendly accreditations.
No, KNR Computer Service, Inc. does not offer a senior discount.
No, KNR Computer Service, Inc. does not offer emergency services.
No, KNR Computer Service, Inc. does not offer warranties.
KNR Computer Service, Inc. offers the following services: Computer service and repair including virus and malware removal, computer tune up and maintenance, data backup, assistance with e-mail and Internet connectivity, wired and wireless network setup and configuration, consultation for new computer purchase and setup, Windows XP, Vista, 7, 8 troubleshooting and personalized software training.
Depending on the age and condition, we may decline to perform hardware repairs on laptop PCs.

Contact information

P. O. Box 354, W. Henrietta, NY 14586

http://www.knrcs.com/

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM