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Wilson Bros Heating Cooling Plumbing

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

At Wilson Bros Heating, Cooling and Plumbing you will always get more than you pay for and our honest upfront pricing program always gives you affordable options. We believe delivering friendly, honest, quality service is the smartest strategy for growing our business. We won’t waste your time telling you how great we are, and how long we have been in business, and all the other same old boring stuff. Plain and simple, we have been around a long time; we are honest, friendly, fast and professional.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial Service, Sales and Installation. .

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9125 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
2%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 125 reviews

Annika K.
04/2017
1.0
plumbing
  + -1 more
No one charges for a basic estimate.
Description of Work: The previous review is correct. They wanted $89.95 to come out to give an estimate to tell me if they could do the work. Skip this place. I wanted some old galvanized pipes replaced with PVC. The woman, Kim, scheduling said they don't work on sewage line. I said they were from the tub and sink and I don't know where they drain to. She said it was $89.95 to evaluate and that would be credited back when I had the service performed. I said I wasn't interested in paying for an estimate. She called me back to make sure I understood that it gets returned when I have them perform the service. I don't think thy understand no one wants to pay for their estimate.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89.95

Response from Wilson Bros Heating Cooling Plumbing
NO WORK WAS COMPLETED FOR THIS CUSTOMER. We DO NOT charge for estimates. This customer stated that she was doing the work herself and needed a "professional to come out and help her with the job." We do charge a service call fee for troubleshooting and diagnosing jobs. We are sorry for any confusion with the call.

Joan P.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have used Wilson Bros several times. The most recent time was to have a new furnace installed. Their work is superior and I would highly recommend them. They explain everything in terms a homeowner can easily understand. They are very polite and they leave everything nice and clean, unlike some other companies who leave a mess.
Description of Work: I needed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,895

Mike & Donna H.
04/2017
5.0
plumbing, water heater repair
  + 0 more
They are always fast , efficiently and correctly.
Description of Work: installed water water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenn S.
03/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Tom does excellent work, on time, and for a fair price. Far better experience than I had with another local contractor, both professionally and price wise.
Description of Work: Repair of heating boiler and replacement of hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan C.
02/2017
5.0
plumbing, water heater repair, water softeners
  + 1 more
Chris did a great job. Estimate on Monday and completed job the next day. Very pleased.
Description of Work: I had new shut-offs and water filter put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Deborah R.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was fixed in no time. They were very pleasant and knowledgeable to work with.
Description of Work: I was low on gas in air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Leslie S.
01/2017
3.0
heating & air conditioning/hvac
  + -1 more
Get free estimates - their positive reviews do not overshadow this fact. Perhaps they will change their policy when they read this.
Description of Work: Want an estimate for repair/upgrade of heating system (forced hot air) - I was quoted a price for a visit to make a assessment and estimate. No other provider that I contacted said there was a fee involved.
Rating CategoryRating out of 5

Response from Wilson Bros Heating Cooling Plumbing
We have no record of this customer. We NEVER charge for estimates. If a customer would like a service call to troubleshoot a problem there is a service call fee. If a customer would like an estimate for replacement, there is NEVER a service call fee.

Bradley B.
12/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were punctual and friendly. He had the same crew for all our jobs and they were friendly and helpful. We joined the boiler service club which makes the calls cheaper, I'd recommend that. After a boiler repair to the circulator we need a follow up visit to have some air bubbles let out of it and they came quickly and no charge.
Description of Work: He bought a new house and had a few things done. They had serviced the boiler with previous owner so we continued. We also had an old HVAC furnance that we wanted removed. They helped with all these tasks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

stephen Z.
12/2016
5.0
plumbing
  + -1 more
Showed up on time, great communication from office, same day service, reasonable price. The plumber was Chris, good guy who did good work.
Description of Work: leaking tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Lori T.
09/2016
5.0
plumbing
  + -1 more
It went very well. The quote was reasonable and the plumber did the work efficiently and well.
Description of Work: I needed a pipe replaced under my sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori T.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
The person who came out did an excellent job. He was honest and told me that the boilers need to be replaced, so I'm looking into options for other heating systems since replacing the boilers is incredibly expensive. I would highly recommend this company if you are looking for ethical, hardworking, and excellent heating and plumbing repair people.
Description of Work: I need my furnace fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elizabeth C.
08/2016
5.0
heating & air conditioning/hvac, energy audit
  + 0 more
Very well! Not only did they complete the tasks given, but they answered questions about possible future projects.
Description of Work: Reworking my circuit box and running a new line to put my dryer downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

stephen S.
01/2016
5.0
drain cleaning, plumbing
  + 0 more
The two technicians were very knowledgeable and thoughtful in their problem solving approach. They kept me informed as they developed a sensible approach to correct the drain problem. The experience of hiring them went extremely well and one of the best of the number of contractors and repair men I've used over the years. I would use Wilson Bros. in the future and certainly highly recommend their services.
Description of Work: Diagnosed the problem with my new washing machine not draining properly with the discharged water overflowing onto my floor. The pipes were in a difficult location (crawl space) to access. They cut open the pipe and and located the section that was causing the back-up. Since they don't do snaking and drain cleaning, they I suggested that I contact a company that specializes in that. I did and it worked. It was the easiest and most cost effective solution. They also drew up contingency plans in case the drain cleaning proved inadequate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

iris C.
09/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
The owner and his employees were very professional. They took the time to fully answer any questions I had before and during the installation process. I was extremely satisfied with their work product and attitude. They were prompt, cleaned up the work area when they were finished, and went the extra mile to see that I was completely satisfied with the job. I would hire them again in a heartbeat.
Description of Work: Installed new furnace, water heater and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

Meredith G.
02/2015
5.0
plumbing
  + -1 more
They were reasonable. I know I probably used them because they probably responded in a timely fashion. The person that gets the job for me is the person who can do it the quickest and be here the soonest.
Description of Work: Wilson Bros Heating Cooling Plumbing is the last company I've used. We had a bathroom remodeled and they did the plumbing for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

reginald F.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. Their prices were very competitive. The owner is actively involved. They're very professional. They look to find ways to get things done efficiently. They deliver everything they promise.
Description of Work: They installed a heater for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RONALD R.
01/2015
5.0
water softeners, heating & air conditioning/hvac, water heater repair
  + 1 more
They are really good people and we had a really great experience.
Description of Work: They have done a lot of different plumbing work and put in a new water tank and softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Barry K.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
We were - and are - impressed with their professionalism. Tom (owner) visited himself to scout the work. The service people he sent, including Josh, were extremely courteous and efficient. They explained a myriad of questions patiently, carefully and in a way that lay people would understand. In our experience, that is a rare and nice characteristic. Perhaps most impressive is that Josh and his colleague were neat to the point that we hardly knew they had visited. It was as if the two new furnaces, well, simply appeared in place of the original units. And we have been pleased with the performance so far of the new equipment.
Description of Work: Replaced two aging gas furnaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Jacqueline S.
08/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
It took 2 days to accomplish this job. Three men arrived at 8am each day and left at 5pm each day. They were hard workers and didn't even take a break except for lunch. Each day they started by putting down floor covers over the living room carpet to protect it from soot. They warned me when it would be extremely noisy so I could go outside, if need be, with my grand daughter. I couldn't believe they were able to break up that humongous WW2 boiler and bring it up very narrow stairs with limited access from the cellar. They took the time to tidy up the area each day. Tom's parting words were "I'll be back to recheck everything after a few days and make sure there are no problems with the job". The men were all very polite. I felt comfortable with them there in the house.
Description of Work: Removed WW2 era fuel oil boiler, fuel oil tank and fuel oil hot water heater and attachments, filled in oil access holes in foundation wall, cleaned chimney, removed old thermostats; installed new natural gas burner and refigured heating zones to be more efficient, installed new thermostats, installed natural gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Susan G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I found them on Angie's List and they did not try to sell me stuff I did not need.
Description of Work: I used Wilson Brothers to clean my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rachel A.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
When he came by and realized how hot my house was, he immediately scheduled to do the work the very next day. He brought a helper and the two of them worked all day the next day. They did a nice job and cleaned up after themselves.
Description of Work: Removed and replaced old furnace. Removed and replaced old air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,580

Caren F.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
We moved into our house about a year ago. This 1957 house had all of the original HVAC equipment so we needed the whole deal replaced. The gentlemen at Wilson Brothers were curtious and respectful throughout the entire estimate and decision making process. Any and all questions were answered honestly, without speaking down to me and without a sales pitch attitude. Despite such a huge financial commitment, the folks at Wilson Brothers left us with the best feeling and confidence in their product, information and service. They were right on time this morning and within 7.5 hours replaced our entire HVAC system with a state of the art system, cleaned up thoroughly, explained and programed the thermostat and showed me each and every aspect of the work they did including answering my questions. I was assured that two copies of paperwork would arrive in the mail in the next two weeks with directions as to how to get the rebate from National Grid for the high efficency equipment we purchaced. I was left feeling confident that the job was done with a high degree of skill and was assured that this company stands firmly behind all of what they do. We will also be signing up for their reasonably priced preventative care contract.
Description of Work: Installed high efficiency gas furnace, new central a/c unit, new hot water heater and a programmable thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Vicki K.
01/2014
5.0
plumbing
  + -1 more
The cellar leaks were fixed quickly by a very courteous and professional Josh. The faucet was resistant to his attempts to fix it, and when it was done, Josh said that it might not last long because there was some internal damage. Unfortunately, the fix lasted only two days. Josh and a trainee came back a few days later and installed a new type of fixture, which solved the problem. Josh wasn't able to show up on the first call back day, but called in plenty of time, explaining that emergencies meant he couldn't come until the next day. He gave us a discount because we had exposed the pipes for him, then also applied a senior citizen discount I hadn't thought to request initially. He was quick, polite, wiped his feet of snow, and very professional. We would employ Wilson Brothers again.
Description of Work: Our tub faucet had an intractable leak, and there were two leaks in pipes in the cellar.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Daniel H.
01/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
All my experiences with them have been very good. I have been using them for five years. It is only recently that I found out that they are on Angie's List. They are professional and have reasonable price. They make an appointment with you and come when they say they going to be there. They look at whatever you have and get it done. They gave us what we wanted. I am totally satisfied with their service.
Description of Work: I used the plumbing and heating & A/C service of Wilson Bros Heating Cooling Plumbing. My water heater died, I called them one night and they sent someone out in the morning. They got it replaced and told me my different option.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$945

CINDY CONROY K.
12/2013
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
Replaced 1st shutoff dismally - cut pipe to wall edge. Plumber made suggestions for future work: he needed assistance to replace the drain in bathtub, and he could not replace toilet bowl second shut-off without drilling into floor, I had a 2nd plumber by. This plumber replaced the shut-off without drilling into floor and said drilling into floor was unnecessary. He said there was no need to replace the drain - just clean it with brush which I did without issue..
Description of Work: Cleaned furnance, replaced one toilet bowl shut-off, examined bath tub drain for future work, examined a second toilet bowl shut-off for future work

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$200

Response from Wilson Bros Heating Cooling Plumbing
I was on the phone for over a half hour with this homeowner trying to explain why the 30 inch vanity she purchased at the discount center would not fit in the 26 inch space she wanted it. She called back a second time asking us to cut the cabinet and counter top. This was over a year ago. I don't know what to say about this one. I wish the 2nd plumber and [member name removed] the best of luck

Contact information

PO BOX 373, Voorheesville, NY 12186

http://www.albanyphc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Energy Efficiency Auditing,
Drain Cleaning,
Natural Gas Lines,
Wells and Pumps,
Air Duct Cleaning,
Water Filtration and Softening,
Gas Logs

FAQ

Wilson Bros Heating Cooling Plumbing is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Wilson Bros Heating Cooling Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Wilson Bros Heating Cooling Plumbing does not offer free project estimates.
Yes, Wilson Bros Heating Cooling Plumbing offers eco-friendly accreditations.
Yes, Wilson Bros Heating Cooling Plumbing offers a 10% senior discount.
Yes, Wilson Bros Heating Cooling Plumbing offers emergency services.
Yes, Wilson Bros Heating Cooling Plumbing offers warranties.
Wilson Bros Heating Cooling Plumbing offers the following services: Residential and Commercial Service, Sales and Installation. .
Ask for details

Contact information

PO BOX 373, Voorheesville, NY 12186

http://www.albanyphc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM